High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

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Posted on Dec 9, 2017 11:57 AM

I've found a way to momentarily make possible the FastTrack Pro usage:

I've upgraded the OS just a week ago (it was El Capitan), downloading the High Sierra installer from the App Store, and the version was 10.13.1, then I've updated it to 10.13.2, obviously through the App Store.

Since I still have the macOS installer, I've tried to use it and the result is literally a "downdate" to 10.13.1!

Now M-Audio FastTrack Pro is working properly, but I have unchecked the automatic download and installation of updates in "System Preferences > App Store": I won't never update the OS from now on, until I will sure that this great audio interface is supported!

175 replies

Jan 6, 2018 10:10 PM in response to JumpinJackF

Hi all,


From what little research I have done online and on my own between two systems, side-by-side, one with El Capitan and the other with 10.13.2 -


Each system recognizes the Fast Track Pro in System Information (my system is in Czech language, if anyone wonders 🙂 )):

User uploaded file

I also noted while viewing the "Logs" section of System Information that the following log files would be updated when I turn the Fast Track Pro on or off while connected to El Capitan:


IORegistry contents (/usr/sbin/ioreg -lxw550)

NVRAM contents (/usr/sbin/nvram -xp)

Power Management (/usr/bin/pmset -g log)


So, I may do a little more digging into those logs in El Capitan and High Sierra to see if I can unearth any information there as to what exactly - or at least, more specifically - is going on...

Jan 28, 2018 10:40 AM in response to MusicianTuts

ok, maybe the steps written are a bit confusing, i.e. you have to change the automatically installed extensions with the one I patched... that's all! There are two of them, one in the OS/System/Library/Extensions and one in the OS/Library/Extensions - change the installed fastrack-extensions with the ones in the called "exchange Folder"..... to avoid to have a prefpane and exts of the mbox-install just delete these... only these! ;-) - good luck! M.

Dec 10, 2017 9:44 PM in response to JumpinJackF

Temporarily disabling system integrity protection to replace system files is the easy part. But please work on a clone or have good backups. Let us know how it went.


https://developer.apple.com/library/content/documentation/Security/Conceptual/Sy stem_Integrity_Protection_Guide/ConfiguringSystemIntegrityProtection/Configuring SystemIntegrityProtection.html


Good luck :)

Dec 23, 2017 11:44 AM in response to JumpinJackF

I gave up and bought a Focusrite Scarlett Solo instead. It replaced everything wire by wire and works fine. It was hard to find something that has RCA outputs to headphone amp and monitors. But this one gets the job done. And it doesn’t need a power brick for 48 volt mics. High power USB port is enough. Apparently has more sensitive instrument inputs too.


https://us.focusrite.com/usb-audio-interfaces/scarlett-solo

Jan 4, 2018 10:56 PM in response to dougjam2

Hi @dougjam2


1. You should contact Apple Support to see if there any solution there. At least, let them know about this problem.


2. Then you may want to contact Avid Company Support, who made M-Audio Fast Track, see if they have solution there. At least let them know about this problem.


3. Then, buy a new audio interface other than M-Audio.

Jan 9, 2018 5:59 AM in response to moeadn

I tried this for several reboots and each time I got to the point of seeing the "allow" button, it disappeared after a second or two, before I could unlock it and click on "allow". Very frustrating!

As I said before, I have restored my system to the previous OS (Yosemite) using Time Machine and it is a relief to have it functioning again.

Jan 17, 2018 4:40 PM in response to JumpinJackF

One of last updates from Apple make this !@#$. I arrived in studio with my band to play, open my project and boom .... what? Where is my Fast Track Pro ? Try all drivers without success. Remove all drivers and anything about maudio in my system files. No No no.. so frustrating. Macbook Pro 13 Early 2015, Mac OSX 10.13.2 ... device not connected.

It's clearly a Apple Issue (I believe), because it's working perfectly some weeks ago.


😟

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High Sierra 10.13.2 cannot find my audio device

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