High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

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Posted on Dec 9, 2017 11:57 AM

I've found a way to momentarily make possible the FastTrack Pro usage:

I've upgraded the OS just a week ago (it was El Capitan), downloading the High Sierra installer from the App Store, and the version was 10.13.1, then I've updated it to 10.13.2, obviously through the App Store.

Since I still have the macOS installer, I've tried to use it and the result is literally a "downdate" to 10.13.1!

Now M-Audio FastTrack Pro is working properly, but I have unchecked the automatic download and installation of updates in "System Preferences > App Store": I won't never update the OS from now on, until I will sure that this great audio interface is supported!

175 replies

Jan 25, 2018 3:53 AM in response to Salty909

Looks like 10.13.3 has just been released. Just wondered if anyone has tried it yet, and whether it makes things any better or any worse with the FastTrack Pro issue? (Apple Engineering may or may not have looked at this. The manager I spoke to acknowledged it wasn't particularly good that 10.13.2 was supposed to improve 3rd party USB audio compatibility but apparently did the opposite for the FTP, and said it might be something that may be addressed in future releases.)

Jan 29, 2018 11:32 AM in response to JumpinJackF

I prefer to insist: it's not a Fast Track Pro driver problem. I believe It's a core-audio usb drivers problem, since this updates change something that not recognize our M-Audio FTP. It's working for me even on High Sierra 10.13.0 (without this OSX Support by Avid/M-Audio). The latest drive from Avid 1.9.5 installing well, and configuration panel has installed fine too, for me. But the problem is: the audio device isn't recognized anymore in my case.


I will wait one or two moths for any solution... other way I need to buy another audio interface to keep working with music. =(

Mar 1, 2018 7:45 AM in response to JumpinJackF

Hi, i had the same problem. Updated to mac os 10.13.3 and the m-audio fast track pro doesn't work. I tried to contact the avid but they are mercenaries, you have to pay to get information. I'll never buy or get any products of this company anymore. I suggest you to contact apple at chat support and communicate this problem, the person with i spoke on chat said that i was the only one that mentioned this problem. So, if we make a complain at apple chat support i believe they make some changes at the next update. I don't trust in avid or m-audio anymore.

Aug 9, 2018 2:14 AM in response to JumpinJackF

I've read last answers that some of you wrote a few months ago. Somebody wrote that update 10.13.4 has solved the problem and some audio devices have started to work again (I hope they were referring to the M-Audio Fast Track Pro), but somebody wrote about new problems in the 10.13.5 version of macOS.

I'm still on 10.13.1 and now the official version of High Sierra on the App Store is 10.13.6

Has anyone updated to this version? Is Fast Track Pro working or not? If not, is there the possibility to solve someway like "boddened" has done with M-Track 2x2?

Last but not least, has anyone tried some beta version of macOS 10.14 Mojave?

Dec 18, 2017 3:48 PM in response to JumpinJackF

I remember upgrading to El Capt. fast track pro wasn't supported. Someone figured out all that needed to be done was move a couple files to a new directory. That hack worked all the way up to 10.13.1.


I would hope that making the driver work for 10.13.2 would be a easy task for someone who knows audio drivers. If anyone remembers where to find the old hack maybe we could contact that guy.

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High Sierra 10.13.2 cannot find my audio device

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