High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

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Posted on Dec 9, 2017 11:57 AM

I've found a way to momentarily make possible the FastTrack Pro usage:

I've upgraded the OS just a week ago (it was El Capitan), downloading the High Sierra installer from the App Store, and the version was 10.13.1, then I've updated it to 10.13.2, obviously through the App Store.

Since I still have the macOS installer, I've tried to use it and the result is literally a "downdate" to 10.13.1!

Now M-Audio FastTrack Pro is working properly, but I have unchecked the automatic download and installation of updates in "System Preferences > App Store": I won't never update the OS from now on, until I will sure that this great audio interface is supported!

175 replies

Dec 22, 2017 6:39 AM in response to GregorMae

I have the same problem with my (just bought) M-Audio Keystation mini 32. The driver for this keyboard should automatically be updated when you'll download the latest version of MacOS. But since MacOS 10.13.2 this keyboard doesn't work anymore. It recognises the keyboard, but there's no signal. So maybe when this bug in MacOS is fixed (please Apple!), your device i working again and you don't need to buy a new keyboard?

Jan 18, 2018 4:26 AM in response to AndreHolanda

Ok, so there's a new "supplementary" version of 10.13.2 released today, looks like a security thing. I'm guessing it doesn't bring back the FastTrack Pro support, but I'm going to wait before installing this time (in case even the MIDI aspects of the FTP are removed, as I'm still using those). Can anyone confirm whether the new update brings back FTP visibility or makes it worse? Thanks. (Would also love to go back to 10.13.1 but I don't have the installer or a TimeMachine backup that would help.)

Jan 19, 2018 12:58 PM in response to JumpinJackF

This is an extremely frustrating development. As a musician whose income relies on the use of this device, the prospect of it being unusable — despite working perfectly prior to the update — is unacceptable and doesn’t inspire faith in Apple.


I know it’s a niche case, but I’d like an explanation for WHY it no longer works — and whether we can expect an update in the near future or if we should bite the bullet and purchase a new audio interface.


I’ve been checking this thread every day for the last couple of weeks in the hopes that a new fix surfaces. No luck yet. Might be time to buy a new device, even though it feels like a ridiculous thing to do.

Feb 5, 2018 1:43 AM in response to thelostsoulman

To all those who bought the Focusrite Scarlett to replace the Fast track (which is exactly what I did) I thought it didn't work either. But as was already stated, it's probably defaulting to the microphone input. For instance in my GarageBand and in my Logic Pro, I just had to switch from input one to input two (I bought a Focusrite Scarlett Solo)

Feb 8, 2018 8:11 AM in response to minicus64

Hi minicus64! Thanks for your solution! I'm keen to try it but I'm a bit stuck and puzzled.

I've installed both mbox-driver and fastrack pro-driver.


For step 3 - do you mean:

1) Delete from that folder you created in that zip file OR

2) Navigate to the folder (with similar file paths to what you have written) that was created by the installers and delete those?


I assumed it's option 2) but can't seem to find them 😟


(Update 5 minutes later)

Sorry found it... Feeling dumb... 😝 The file path minicus64 is pointing to is originating from Macintosh HD. In my defence I'm a windows user 😀 😀 (just using Mac for MainStage & logic x) Just followed your instructions but don't have the device on me right now. Will update this thread to let the rest know if it does work. *rubs hands in anticipation*

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High Sierra 10.13.2 cannot find my audio device

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