Why is my GPS not working on iPhone X?

I tried to use google maps and waze yesterday and both apps did not work, notifying me that gps was not available. Is anyone else having this problem? I read that there would be a software update with iOS 11.2 to fix the issue but I have already updated and it still doesn’t work.

Posted on Dec 9, 2017 3:45 AM

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Posted on Jan 20, 2018 3:48 PM

Thank you.


I was having the same issue.


GPS turned on correctly but maps not keeping up with me or drifting. Direction pointing opposite way etc.


I don’t use my phone on a mount as I have been a passanger in the car with this issue.


Your post made me think what was around me. I use my phone case to hold my bank cards which have a magnetic strip. Once I took my phone out of my case my gps issue was fixed. The magnetic strip must have been interfering with the gps.

138 replies

Feb 10, 2018 8:46 PM in response to theclinician

I have the same problems with my iphone x. I reset everything and restore it to factory as if it was a new phone and nothing. Went to apple and they gave me a new phone but problem is still there. It can’t be because of location because my wife’s gps works fine and she also has x. They need to fix this right away because I didn’t pay over a grand for faulty merchandise. Here’s a picture of my waze.

User uploaded file

Mar 1, 2018 1:24 PM in response to Bufort

Glad this worked for you but your explanation doesn't really make a lot of sense. I've had my wifi on and off and it changes nothing. Would love to see a video of this in action and whether it still works after the first 5 minutes or after you left your house. Not saying it doesn't but having wifi on or off is right there on the slide down settings screen and mine was typically on by default. Additionally, if you have your wifi on and aren't connected to any network, how's it helping? Please let us know more information, provide pictures, do a youtube video or something. Thanks.

Mar 25, 2018 11:25 AM in response to Synzaar

Ive actually been having the same issue for several months now. I have taken my first iPhone X back to Apple and got it replaced with a new one. I was told it has to be that my SIM card was outdated. Went to the att store and replaced the SIM card and still having the same issue with 2nd iPhone X and new sim. Anyone get this fixed yet? What else could it be if software was ruled out when I restored phone and set as new. Not a hardware since I’ve replaced one iPhone X already. Replaced SIM card just recently.

May 16, 2018 12:20 AM in response to estherfromleidschendam

I bought my iPhone X less than four months ago, i have the latest upgrade, and make sure the location is on and programed my trip while connected to wifi. I own a Home Health Care business and it requires me to drive all over my area. I’ve noticed this is only with the iPhone X as my boyfriend has the 6 and his works fine. Mine will not even show me as moving, asking me to make a U turn when it wasnt necessary nor safe to do so. Actually, I recently had to buy a road atlas!

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Why is my GPS not working on iPhone X?

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