Sleep Wake Failure with High Sierra 10.13.2

Since installing 10.13.2 I have a sleep wake failure on iMac. Was working perfectly before installed latest update on Dec 8.

This is not an uncommon problem but the "fixes/solutions" one reads on the internet are all over the place.

Is there a fix or is this simply something only Apple can solve for all those now plagued by the problem? It is irritating in the extreme.

iMac, macOS High Sierra (10.13.2)

Posted on Dec 10, 2017 7:41 PM

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Posted on Apr 5, 2018 10:41 AM

I had the same problem on a macbook air (13-inch, Mid 2012, macBookAir5,2) since OSX 10.13.2.

I tried everything proposed on this and on other forums.


Recently, I did 2 things:

1) I downloaded 10.13.4 FULL installer (no combo, the full installer) and reinstalled High Sierra, over the previous installation.

2) I replaced the SSD disk few years ago, I have a OWC Aura Pro 2012 480GB SSD disk. I became aware of a conflict between high sierra and old OWC aura disks. I updated the firmware version to 603ABBF0 (got it from here: OWC Mercury SSD Firmware Updater via USB Drive or CD/DVD Disc). The problem also affects other OWC Aura models (http://macosuninstaller.com/one-click-removal-tutorial/unfortunately-time-owcs-a ura-ssds-not-support-macos-high-sierra/).


Since 1 and 2, the black screen/freeze after sleep, as well as a blinking folder with question mark at boot issue, stopped. I keep my finger crossed. Hope this helps.

302 replies

Mar 19, 2018 6:54 AM in response to TJBHK

Well here we are MONTHS into this problem and I have sent the Error Report EVERY day to Apple, along with may others I presume, but still no fix or even an acknowledgment from Apple. So the question whether Apple is going to fix this issue or not, is not the only question, another question is this sleep wake failure causing any internal damage to my expensive computer? We know it's annoying, but do we know for sure it's not created other problems?

Apr 2, 2018 6:29 AM in response to TJBHK

Since my last post here, a few weeks ago, I have had SWFs every day. Some people mentioned possible 'improvement' with 10.13.4 beta, so I resisted following. Now that the official update was issued, I hoped so much that apple have quietly worked out a solution. In vein.


After a smooth and clean update to 10.13.4, with no applications running, the iMac was left alone for around 24 hours. There were no events. It has been through some sort of sleep (it remains totally unclear, what is the distinction between sleep, stand by and hibernate), as it did go through the 'long' waking up process earlier this morning. Then I opened the Calendar. Did not do anything else. Left it for some while and a couple of hours later I found the dreaded reboot message and all the Sleep Wake Failure reporting stuff as before.


This travesty of customer care is unbelievable.

Apr 24, 2018 7:46 AM in response to ghogoh

"It is the disregard of the difficulties experienced by so many people over such a long time that adds insult to the injury"...

THIS is exactly how I feel... I understand if there is no current fix to this annoying problem. It's a huge nuisance, but for the most part, that is all it is, a nuisance. With the exception of the SXF, my computer works well, and I like Apple products. What I do not like is the absolute silence on the part of Apple. I think people understand that sometimes there is no fix available and that it takes time to determine what the fix might be if one exists. I'm so frustrated with the silence. Acknowledge the problem, say 'we are working on it' and I think consumers will appreciate the candor. I know I would.

Jun 14, 2018 1:27 PM in response to ghogoh

My MacBook Pro (mid 2010) is connected via the power adapter. When I change the power adapter "Computer sleep" to 1 hour, my MBP crashes with a "Sleep Wake Failure". Below is the first few lines from the system crash report. As you can see in the report, my MBP runs the latest OS version. This Sleep Wake Failure does not happen when I disable sleep by setting the "Computer sleep" to "Never".


Date/Time: 2018-06-14 19:52:57 +0200

OS Version: Mac OS X 10.13.5 (Build 17F77)

Architecture: x86_64

Report Version: 26


Data Source: Stackshots


Event: Sleep Wake Failure

Duration: 0.09s

Steps: 9


Hardware model: MacBookPro6,1

Active cpus: 4

Jun 21, 2018 4:29 AM in response to ghogoh

Sorry to say that I just discovered this topic because this problem (which I had never experienced before) started for me AFTER I upgraded my iMac 2012 to High Sierra 10.13.5 recently. I'll describe it briefly, since it could be a new iteration of an old problem, or a new one: I can wake the Mac up from "sleep," with the keyboard (which is wireless), the desktop appears and, while nothing's missing, everything is "grayed out," and it takes about 45 seconds to a minute before the color returns. (Because it's Pride Month, I think of this as my computer waking up in Kansas and then taking a while to get to Oz.) At which point, my bluetooth mouse is not recognized. I can fix that by turning the mouse off, and then turning it back on, but this won't work unless I wait about a minute to 90 seconds after the color returns.


Bottom line? A wake-up function that used to take perhaps 2 to 3 seconds now takes about 2.5 minutes. So, it looks like Apple didn't solve this problem. Maybe they decided to spread it around more broadly so they can claim it's a feature rather than a bug?


I actually was considering buying a new iMac, but I've put that on hold. If this kind of thing is going to be a regular occurrence, I may go back to Windows. It's so buggy and crashes so much that users having to dive into the code to fix things is both expected and accommodated. With a Mac, you're just kind of stuck with whatever Apple gives you, which is generally nice, but does sometimes look astonishingly like the flip of a middle finger.

Jul 29, 2018 3:05 AM in response to TJBHK

And another one in less than a week.


Date/Time: 2018-07-29 10:34:48 +0100
OS Version: Mac OS X 10.13.5 (Build 17F77)
Architecture:x86_64

Report Version: 26


Data Source: Stackshots


Event: Sleep Wake Failure
Duration: 0.06s
Steps: 6


Hardware model: iMac13,1

Active cpus: 4


Time Awake Since Boot: 80000s


It takes me enormous will power not to express my feelings in a way that would spring moderators into action.

On the otherhand, I sincerely apologise to all that might have been bothered by my postings if I am the sole benefitiary of this wonderful feature.

Jul 29, 2018 4:49 AM in response to jtonn

Thank you, Jtonn,


Really appreciate your considerate and quick reply. I have been aware of the 10.13.6 being out of recent, however, I thought it was still in beta only. Strangely, even at this moment, when I 'check for updates', it tells me 'no updates available'. It was a similar situation when I first downloaded the High Sierra - even though there was no notification for an available update, I went enthusiastically to the new OS download page and that was when the swf started. The awful experience for the last six months has made me almost supersticiously hesitant.


Anyway, I shall follow up shortly. Thanks again.

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Sleep Wake Failure with High Sierra 10.13.2

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