Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sleep Wake Failure with High Sierra 10.13.2

Since installing 10.13.2 I have a sleep wake failure on iMac. Was working perfectly before installed latest update on Dec 8.

This is not an uncommon problem but the "fixes/solutions" one reads on the internet are all over the place.

Is there a fix or is this simply something only Apple can solve for all those now plagued by the problem? It is irritating in the extreme.

iMac, macOS High Sierra (10.13.2)

Posted on Dec 10, 2017 7:41 PM

Reply
Question marked as Best reply

Posted on Dec 10, 2017 7:58 PM

It isn't a problem with the update. I do not have such a problem. Didn't have a problem with 10.13 or 10.13.1 either. My suggestion is a problem in the underlying system you upgraded. So, the first thing I will recommend you try is this:


  1. Resetting your Mac's PRAM and NVRAM.
  2. Reset the System Management Controller (SMC) on your Mac - Apple Support.
  3. Boot into Safe Mode - this takes longer than normal.


The second thing you want to do is:


Repair the Drive for El Capitan or Later


  1. Restart the computer and after the chime hold down the Command and R keys until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid tab in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.


The third thing to do is: Download and install the macOS High Sierra 10.13.2 Combo Update.


That's it for now. After the Combo Updater is completed your computer should restart. However, if it does not then restart the computer normally.

302 replies

Aug 11, 2018 4:13 AM in response to TJBHK

I found it helpful to quit all of the apps at night. Then it doesn't have the sleep mode issue so bad. I also just started turning off the computer every night - that really solved the problem.


For those of us that use CAD- the problem is CAD doesn't upgrade their software as fast as apple is creating new operating systems. SO be careful..

Aug 12, 2018 3:18 AM in response to jtonn

Really sorry to learn about it, jtonn. It would have been utterly ridiculous, if it was not so painfully disruptive for such a long time now. How did they manage to only part-solve the problem! Compared to the pre-10.13.5 daily reboots, it is, admittedly, some progress, but why the SWF hasn't been eliminated completely is totally baffling. As you say, let's cling to hope :-/

Aug 17, 2018 2:55 AM in response to TJBHK

Hi again. Ok, I may have discovered a work-around to this problem.


This morning I went to wake my (27" late 2012) iMac (OS 10.13.6) but it would not wake. I have Power Nap enabled, as this has been suggested may be good practice for the SWF... and for the last few occasions this seems indeed to have made a difference. However, today it would not wake.


I wondered if I were to press the space bar (or any other keys) for a time then, because Power Nap is enabled, the Mac would "wake" during one of these presses (to check for mail or whatever) and "know" that it's being asked to wake.


No joy.


It then occurred to me that if I were to give it a real jolt, then that may be sufficient to wake it. So I plugged in a USB-powered drive... and hey presto, the Mac burst into life.


This only happened this morning, so I haven't repeated the experiment - thus I only offer this as a possible solution, and would be interested to hear if it works for others. Please let me know. Thanks.

Aug 28, 2018 10:34 AM in response to TJBHK

I had this problem on my 2014 MB pro 15 inch (max specs). I had the problem persist and it would restart so many times the battery would drain between 60-80% in 1 hour. I would travel to work or a friends house (with max charge) and get to my destination with basically little to no battery. I did a full restore 3 times - at the apple store. Apple also removed and replaced my entire computer (except for the display) many times and the problem persisted. I spilled a tiny bit of water and the intake sucked it in, my 2014 MB Pro went kaputs.


Bought a 2015 brand new 15 inch MB Pro in June (when they still had the old ones - I got it for 1399 no tax 😀 big come-up). The sleep wake failure has happened 2 times since. I had set up the Mac completely new. Maybe after a whole year and a whole OSX later, they might have the problem resolved or even better, give us new software quirks, bugs, and garbage.


5 FRESH setups later (NOT EVEN TIME MACHINE BACKUPS), we still have the same problem but apple will still blame the user.



I feel as though something in the cloud is causing these errors. My iPhone X has a ton of issues and on amount of "set up as new" helps. I have set up my iPhone X as new twice since November and the same problems persist (even with a new device). Apple claims its impossible for there to be errors in iCloud, even for a power user (load of BS in my opinion). Apple ignores the issue because they are too big to fail. Just like all the iTunes issues they haven't fixed in 7 years. Without Steve, I don't know if they are launching items with proper testing or not. Seems like there is no more quality control.

Sep 25, 2018 2:58 PM in response to TJBHK

I have the same issue with the new I9 MacBook pro. This issue is still present after the upgrade to Mojave. Once the screensaver starts, roughly 25 mins later a reboot takes place and you to provide my password to log in (touchId will not work)


This happens you set a corner to be a hot corner that triggers the screen saver and you are required to log in to get back into the MacBook.


If you close the lid you do not have the issue. Once you reopen the lid you can use touchId to get into the MacBook and all applications are in the same state as you left them.


I will try lock screen from the apple in the upper right corner next to see if that makes any difference after roughly 25 mins?

Sleep Wake Failure with High Sierra 10.13.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.