Apple watch series 1 keeps restarting after 4.2 update

I'm having the same problem with a Series 2, which worked fine before the WatchOS 4.2 update, so I doubt it's a hardware problem. I've unpaired the watch, erased all contents and set it up as a new watch but the problem persists. I have no third party apps installed and I've turned off all notifications.

The watch is absolutely useless to me now due to the frequent random rebooting.

hanigarg wrote:

I am also facing the same issue. Apple should clearly fix this urgently. This is very bad service from company like Apple. I have achieved all the three rings activity for more than 106 days. Due to this error it is in jeopardy. Clearly, there is a bug which needs to be fixed by Apple. Is anyone listening?

As you are facing the same issue, I suggest that you follow the same steps in my previous reply, including contacting Apple Support, making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance if necessary.

You are not talking to Apple here - this is a user-based technical support community.

Ok so halfway through yesterday, it started back up again with the resets and it killed my battery quick. I attempted to one by one turn off the notifcations. So I could possiblity pin point which one is causing the conflict. Being that i was running out of power I was unable to complete my testing. So I restored the watch last night and set it up as a new watch. Right now all the app notifications are currently on. Im basically waiting for a reset to happen to start my testing again.To see if I can find which app or notification is the problem. And I'm going to let Apple know I want a paycheck if I find it lol😁. I will follow up as I discover more everyone.

Have you received any resolution? Your example shows that there is something and it has to be software and related to the interaction with the iPhone, as not everyone is seeing this. I updated yesterday to the new WatchOS and starting last night I could not stop it from rebooting and drained the battery in a couple of hours. Today while on the charger, it was constantly rebooting about every 5 minutes.

I am about to send it back to Apple through a store on Friday. I am 99.998% sure that it is not a hardware issue. Interesting that as soon as I un-paired it from my iPhone a short time ago, it has not rebooted since. It is is just waiting for me to connect to a phone. The reboot is happening while paired. I did not think about shutting off the phone to see if it stops. Experiment for later tonight after re-pairing (again).

So frustrated with this, can't imagine yours with getting a new one and problem still existing.

Both my husband & I have apple watches (his series 3, mine series 2) that have been rebooting ever since the software update to 4.2.2. Seems to be connected to notifications (especially our security camera and remote door bell) but it is hard to be 100% sure.
Apple, please come clean about this if it is a software glitch and tell us how to go back to the previous version of software until your engineers can come up with a fix. Thanks

Hello drwjs,

I was seeing this constantly also. I do not believe that it is the OS version, there is something that is conflicting and I for the first time since December have got it working. Follow the post I left earlier today with a link to another thread with details of what I tried and have been successful. Not sure that it will do the same, it cannot hurt though.

7NINE3, I hope you have success. I had done all of the things suggested including setup as a new device, no success, there was still an issue. I believe that it is related to an app already on the phone, not the setup of the watch itself. If it were the watch setup, then a new device setup would have worked. I had done that twice already.

Hello 7NINE3,

Thank you for sharing and glad to hear you are having the same success I have had. It has been since the 31st and I have not had one reboot (that I am aware of) and the battery lasts 24+ before I have to charge. I have also re-enabled the notifications for all except my Outlook email for work and Instagram is not reinstalled on my iPhone yet. I will do each of those next and see if it changes and let everyone here know.

Best regards,

Stephen

Same symptoms for me here after updating to watchOS 4.2. Definitely a software issue.

I am also facing the same issue. Apple should clearly fix this urgently. This is very bad service from company like Apple. I have achieved all the three rings activity for more than 106 days. Due to this error it is in jeopardy. Clearly, there is a bug which needs to be fixed by Apple. Is anyone listening?

Ok thanks for the tip I’m going to try it out. Cause this is frustrating not being able to use the watch anymore. Shoot I started shopping for the gear S3 lol. If you discover anything else please share with us we appreciate it. Thanks again.

Yesterday I turned the iPhone off for the night so there were no notifications but the issue still came back a few hours later in the morning. So maybe it’s not the nightly notifications bunching up but the normal incoming notifications throughout the day.

Did yours stay stable or did it come back? Mine was multitudes worse with this last update. It was fine for the first part of the day until it went completely over the top bad. Just unpaired it and going to try again before sending it off. That will most likely not help at all.

Hi Skova,

No just like yours, mine got even worst. I was with apple support over twitter. They ran a remote diagnostic and requested for me to send my watch to them as well. I just sent them a follow-up email and I tagged this forum page it the email as well so they may see the history of this failure we all have been dealing with since the release of watch OS 4.2

Skova,

Good info thank you.

As of now, I will have to wait till it is returned back to me and see if the issue remains. But in my conversation with the support team. I am being told to set it up as a new device so that there are no software conflicts. That one of the very first things that I and many others had done before contacting apple support. Most people that have these devices are pretty capable of basic troubleshooting of a device on our own. If we are reaching out for help. It must be something major that is out of our control lol.