Apple watch series 1 keeps restarting after 4.2 update

Yeah it definitely has to do with the notifications cause since I turned off them through the watch app on my phone. I haven’t had anymore resets the main notifications messages and emails still work with no faults. I would say if you have Facebook Twitter or Instagram try to turn those off cause they are always sending notifications like every minute so it they could be the cause of the failure.

Yesterday I turned the iPhone off for the night so there were no notifications but the issue still came back a few hours later in the morning. So maybe it’s not the nightly notifications bunching up but the normal incoming notifications throughout the day.

Good morning everyone,

Just wanted to provide a quick update. I saw a watch OS 4.2.2 update last night on my phone. As always it only stated bug fixes and etc. My series two has had all the third party app notifications turned off since discovering it was some cause of my constant resetting issue. So last night I updated the watch and this morning I turned back all my third party notifications. As or right now 11 am eastern time, The watch has had no resets and still holding at 83% battery it been in use since 4 am. I will continue to monitor and if anything happens I will share an update with you all. Have a good weekend everyone.

The final version of 4.2.2 didnˋt eliminate the issue for me. I don’t know if 4.3 is any different. What helps right now is to turn the phone off for the night so no notifications come over night. That solved the issue at least for the past 3 days for me.

Ok so halfway through yesterday, it started back up again with the resets and it killed my battery quick. I attempted to one by one turn off the notifcations. So I could possiblity pin point which one is causing the conflict. Being that i was running out of power I was unable to complete my testing. So I restored the watch last night and set it up as a new watch. Right now all the app notifications are currently on. Im basically waiting for a reset to happen to start my testing again.To see if I can find which app or notification is the problem. And I'm going to let Apple know I want a paycheck if I find it lol😁. I will follow up as I discover more everyone.

Have you received any resolution? Your example shows that there is something and it has to be software and related to the interaction with the iPhone, as not everyone is seeing this. I updated yesterday to the new WatchOS and starting last night I could not stop it from rebooting and drained the battery in a couple of hours. Today while on the charger, it was constantly rebooting about every 5 minutes.

I am about to send it back to Apple through a store on Friday. I am 99.998% sure that it is not a hardware issue. Interesting that as soon as I un-paired it from my iPhone a short time ago, it has not rebooted since. It is is just waiting for me to connect to a phone. The reboot is happening while paired. I did not think about shutting off the phone to see if it stops. Experiment for later tonight after re-pairing (again).

So frustrated with this, can't imagine yours with getting a new one and problem still existing.

Did yours stay stable or did it come back? Mine was multitudes worse with this last update. It was fine for the first part of the day until it went completely over the top bad. Just unpaired it and going to try again before sending it off. That will most likely not help at all.

Hi Skova,

No just like yours, mine got even worst. I was with apple support over twitter. They ran a remote diagnostic and requested for me to send my watch to them as well. I just sent them a follow-up email and I tagged this forum page it the email as well so they may see the history of this failure we all have been dealing with since the release of watch OS 4.2

Both my husband & I have apple watches (his series 3, mine series 2) that have been rebooting ever since the software update to 4.2.2. Seems to be connected to notifications (especially our security camera and remote door bell) but it is hard to be 100% sure.
Apple, please come clean about this if it is a software glitch and tell us how to go back to the previous version of software until your engineers can come up with a fix. Thanks

Hello drwjs,

I was seeing this constantly also. I do not believe that it is the OS version, there is something that is conflicting and I for the first time since December have got it working. Follow the post I left earlier today with a link to another thread with details of what I tried and have been successful. Not sure that it will do the same, it cannot hurt though.

Skova,

Good info thank you.

As of now, I will have to wait till it is returned back to me and see if the issue remains. But in my conversation with the support team. I am being told to set it up as a new device so that there are no software conflicts. That one of the very first things that I and many others had done before contacting apple support. Most people that have these devices are pretty capable of basic troubleshooting of a device on our own. If we are reaching out for help. It must be something major that is out of our control lol.

7NINE3, I hope you have success. I had done all of the things suggested including setup as a new device, no success, there was still an issue. I believe that it is related to an app already on the phone, not the setup of the watch itself. If it were the watch setup, then a new device setup would have worked. I had done that twice already.

Yeah I believe as well that this is all software related. But what I wonder is what is apple finding when they are troubleshooting the ones we send in that information is not shared. So when I inquired about what was identified wrong with the last watch. They say that the report does not state it. For obvious reason I know. But come on this should have been resolved already by now in my opinion. The last updated 4.2.2 mane things even worst.

If I had to guess, they are not finding anything and when they re-pair it to the phone the problem comes back. I have read threads with people getting new replacement watches and the same problem occurs. I think it has not been solved as they have not been able to reproduce it. I have been in the software business for many years and know firsthand that you have to be able to reproduce it to find the root cause. They probably are only looking at the watch and not all the items related to it. In my example, I restored what was not working, so it had something to do with a settings for an app or Instagram (the only app I removed based on a comment I read) as everything else was still in place. I plan to re-install Instagram so that I can see what happens. I might do that tonight, although it has been so stable that I'm hesitant. My watch is still at 80% and it has been on since around 8AM this morning. Working perfectly now.

Well just as you called it. They just emailed me stating that there we not able to find anything wrong with the watch so they are returning it back to me. Which I had been telling them. It’s a software thing and not the watch itself. So when I get it I will try the steps that you provided on the other support page. To see if that will aid in me being able to get some functionality out of it.