iPhone screen dims randomly

There's no way to fix this problem, this is a built in feature.

No matter if you turn off every options related to brightness or color, the phone will continues change the brightness for itself.

The only solution is upgrade to android, I highly recommend the note 9.

I just have to say I had the problem with random dimming multiple times a day, I had tried every suggestion in these fifteen pages, and then I read Joanna's post about the second auto-brightness setting. That was a new one on me, so I went to settings to see for myself, and there it was. My magnifier was turned off, but I switched the second auto-brightness off anyway, muttering that this was just another waste of time—if the magnifier's off to begin with it's ridiculous to think changing a setting for it is going to make any difference.

I said that then, but today I say danged if four days later I haven't seen the dimming problem once.

So at risk of jinxing it, cheers to you, Joanna. 🍸 Makes no sense to me that that setting could matter, but I can't argue with results.

Sergio, chill the freak out with your posting the same thing 93 times.

There's no way to fix this problem, this is a built in feature.

No matter if you turn off every options related to brightness or color, the phone will continues change the brightness for itself.

The only solution is upgrade to android, I highly recommend the note 9.

There's no way to fix this problem, this is a built in feature.

No matter if you turn off every options related to brightness or color, the phone will continues change the brightness for itself.

The only solution is upgrade to android, I highly recommend the note 9.

There's no way to fix this problem, this is a built in feature.

No matter if you turn off every options related to brightness or color, the phone will continues change the brightness for itself.

The only solution is upgrade to android, I highly recommend the note 9.

No, I know! My magnifier is, and was, off...but if you click on magnifier anyway, there is an Auto-Brightness setting which was set to on for me. I turned that Auto-Brightness off, and (even though the magnifier was still off) the problem went away. (shrug) Makes no sense, I know.

Like the ms009986 said I already posted the same thing 93 times and guess what, I'll post 93 times if necessary.

Because i spend 7 months trying to figure out with apple a solution for this problem, was a tons of phone calls and a tons of store appointments.

First they changed my screen and nothing, after they give a brand new phone and nothing again, at this point I was VERY UPSET because the reason I decided spend a thousand dollars in a phone was looking for a perfect experience.

So I decide to call one last time and let they know how upset I was and that I demand a phone from apple that don't change the brightness for itself, the senior guy ( after 7 months ) told me that this is a built in feature you can't control and after the iPhone 6 every iPhone has this built in feature, and he did more, he said that all brands has the same built in feature, guess what I upgraded to a android phone ( note 9 ) and the screen is always at the brightness level that I stipulate.

Don't wasted your time and patience with this company they don't deserve it.

Thanks joannatamasm. I set my magnifier to off and it actually worked. I was going to go back in and turn magnifier on and then off again to reset it if it hadn’t worked the first time. Appreciate you sharing. Now to Apple....is there any way to block individuals on this discussion that abuse the service and blow up our notifications because they are angry?

Hey Serge, I agree with you about Apple Support...I have another case open, different problem, and after at first being shown lots of interest and attention, I was without explanation shunted off to a different agent who went through the motions of contacting me once or twice, then abruptly stopped answering my calls and emails altogether. I think they just hope you go away. I decided long ago that the best way to deal with this stuff is to do the troubleshooting yourself, which is how I got here and (hopefully) found a solution.

So while I sympathize with rage induced by Apple's terrible and/or clueless customer service, I can't really do anything to help. But if a tech support agent told me that this is definitely a built-in feature you can't control, that would give me renewed hope that there was a good chance I could fix it.

That happens if you have an app that’s using a lot of power to complete a task in the background, please go to settings>battery> And scroll down to the graph that shows the battery usage, it will tell you what app is taking up the battery and then tell you what the app is doing in the background by clicking show activity.

Here’s some trouble shooting tips on how to reduce battery usage.

settings> General> background app refresh and disable any apps that you don’t want active in the background when your not using the app.

go to settings> General> accessibility> Reduce motion and turn that on, be aware that turning that on will disable weather animations through the apple built in weather app.

go to settings> Passwords and accounts> Fetch new data and fetch data hourly.

go to settings> Control center> Customize controls and delete any controls you don’t want in the control center since this will reduce usage of the interface every time you pull down the control center.

i hope this helps and please let me know if you need help with anything else.

Same issue here, doesn't solve it.

I have the same problem... Just purchased it 7 days ago

Same issue here, back to the 6S and 7 plus. Now on the X. All auto brightness turned off. I think it is power/heat/battery related. Annoying.