iPhone screen dims randomly

My iPhone X Screen dims on its own For about 10-15 minutes Then gets brighter again All on its own! I do not have auto brightness on I do not have tutone on I have no settings on that would affect the screen it’s very annoying paying $1200 for a phone and this is happening. I love Apple have every single product they make.


ANY THOUGHTS ON WHATS CAUSING THIS?


Thanks!


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Posted on Dec 12, 2017 5:08 PM

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Posted on Feb 2, 2018 9:13 PM

I have been having this issue also. I have noticed it more while testing an app that is currently under development. It seems to happen when the phone has been under a considerable load. While debugging - I can see the energy usage of the app is very high. After some time the phone begins to heat up. While looking into this, I found another thread that said it was because of heat. I am tending to think this is probably right. After the phone cools off it seems to go back to normal.

229 replies

Jul 18, 2018 3:23 PM in response to MrFranco11

I agree with you. I don’t really game on mine but use Waze and Apple Maps and within 2 minutes my screen dims, 2 minutes which is ridiculous. Then there must be a manufacturing issue or quality issue if it’s over heating in less than 2-3 minutes.


This is totally unacceptable in my mind. In the past with older model iphones I did experience over heating and received the warning explaining the phone is too hot. This is not the case with the iPhone X as I do not receive the message. All other things work on the phone except the screen.


Again this exact same issue is affecting different iPhone models that do not have the same screen as the X. Like I stated how many pages ago, my wife used a 6 and her screen dims and all she is doing is reading.

Jul 30, 2018 6:08 AM in response to joannatamasm

Ah. I see. Sorry about that.


The trouble is that I do want auto-brightness to work as it should, according to the level of ambient light. (ie. Dim light = dim display.)


I just don't want my display to dim when the ambient is perfectly bright daylight, which was the problem I was having in full sunshine.


For the sake of experiment I will turn both mine on and see if that makes any difference.

Oct 4, 2018 9:38 AM in response to AnthonyAllstate

I also have this happening on a brand new iPhone XS Max. I guarantee that I have checked extensively through every possible setting so I wish people would stop responding with that answer.


It's not due to low battery either. If it's due to heat then it's happening when my phone is warm but definitely not too hot and not running 3D games or anything like that!


Apple told me they would swap the phone but I am reluctant to do that after reading previous experiences here.


Hoping for an answer from someone please!!

Dec 29, 2018 1:00 AM in response to garry232uk

Same thing. My brother and I just bought two XS Max’s a few days ago and have turned everything off and are still having this problem. He’s exchanging his phone tomorrow actually.. hoping to have better luck with the replacement..I was going to do the same but after reading this thread, I don’t see a point in doing so. It’s happened to me while browsing the web and sometimes even just texting. Don’t play no games on this phone whatsoever. & Doesn’t happen with a specific app. Just randomly no matter what I’m doing.

Feb 12, 2019 12:27 AM in response to AnthonyAllstate

Hello apple ,

i have a problem with my Iphone X space grey 256gb .When i use my phone Then after few minutes my screen Brightness Go Dim.my Brightness is in full but Still The screen is dim and Low light.I m a big Fan of apple but If this Type of problem will occur then This is Not fair.spending $1200 and facing this type of silly problem I m not Happy with It.i Hope you read my Problem and Hope you Reply asap .


Thankyou

from

vickey sarraf

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iPhone screen dims randomly

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