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iPhone screen dims randomly

My iPhone X Screen dims on its own For about 10-15 minutes Then gets brighter again All on its own! I do not have auto brightness on I do not have tutone on I have no settings on that would affect the screen it’s very annoying paying $1200 for a phone and this is happening. I love Apple have every single product they make.


ANY THOUGHTS ON WHATS CAUSING THIS?


Thanks!


[Re-Titled by Host]


Posted on Dec 12, 2017 5:08 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2018 8:32 AM

This is not an Attention Aware issue. Yesterday my phone was dimming on its own yet again while outside and I was standing next to my partner who’s phone was not dimming. We have identical settings regarding Attention Aware and we both have any potential auto dimming turned off. My screen, even at its brightest, isn’t crisp and white like his. Additionally, the phone will freeze for no apparent reason so I took my iPhone X into the Apple Store and they ran a diagnostic test and found nothing wrong, yet there most definitely is something wrong. It was a huge waste of time and quite frustrating considering the price of this phone.

229 replies

Sep 18, 2018 5:25 PM in response to torpedo609

Just tried my X without the case and it maybe lasted a bit longer than with the Apple case on before it ‘Auto’ started stepping down the brightness. Defenitly runs a little cooler without the case. Also running IOS 12 so this issue wasn’t fixed in the release like I was hoping. The strange thing is that even when the device is still feeling about the same temperature, sometimes it will start to automatically start stepping the brightness back up. The brightness slider has no effect in returning max actual brightness. I also fly drones with my iPad Pro and X and it’s a real issue trying to see the screen in the sun after the devices start mysteriously auto dimming (despite turning off all the auto dimming functions). The Pro really doesn’t like the direct sunlight and will quickly go into overheat auto shutdown. That one is however a design feature...

Sep 28, 2018 3:18 PM in response to Hamsteak Studios

This isn't auto brightness I can assure you! This is a sudden drop in screen brightness when the phone heats up, ALL Brightness Settings have been turned off. It has nothing to do with settings, it's just a hardware issue with the CPU or rather the GPU inside of that. I guess it goes into low power mode to not melt when the CPU is under load.... Bad Engineering if you ask me! They should've separated the two to avoid this rather than putting everything on one chip.....

Oct 4, 2018 9:38 AM in response to AnthonyAllstate

I also have this happening on a brand new iPhone XS Max. I guarantee that I have checked extensively through every possible setting so I wish people would stop responding with that answer.


It's not due to low battery either. If it's due to heat then it's happening when my phone is warm but definitely not too hot and not running 3D games or anything like that!


Apple told me they would swap the phone but I am reluctant to do that after reading previous experiences here.


Hoping for an answer from someone please!!

Oct 20, 2018 3:06 PM in response to panchososa694

This was happening on my old iPhone X and now I have the new iPhone XS Max. I set this phone up as a brand new phone (Not from Backup) and installed all applications from scratch. No true-tone, no-autodimming enabled and no white point enabled and this still persists. This happens often i notice when the CPU is being taxed. I generally am gaming on the phone playing Battle Bay in particular when this happens. Apple Engineers help!

Dec 29, 2018 1:00 AM in response to garry232uk

Same thing. My brother and I just bought two XS Max’s a few days ago and have turned everything off and are still having this problem. He’s exchanging his phone tomorrow actually.. hoping to have better luck with the replacement..I was going to do the same but after reading this thread, I don’t see a point in doing so. It’s happened to me while browsing the web and sometimes even just texting. Don’t play no games on this phone whatsoever. & Doesn’t happen with a specific app. Just randomly no matter what I’m doing.

Feb 12, 2019 12:27 AM in response to AnthonyAllstate

Hello apple ,

i have a problem with my Iphone X space grey 256gb .When i use my phone Then after few minutes my screen Brightness Go Dim.my Brightness is in full but Still The screen is dim and Low light.I m a big Fan of apple but If this Type of problem will occur then This is Not fair.spending $1200 and facing this type of silly problem I m not Happy with It.i Hope you read my Problem and Hope you Reply asap .


Thankyou

from

vickey sarraf

iPhone screen dims randomly

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