iPhone screen dims randomly

My issue doesn't seem as severe as yours. My first phone would dim under load, usually when plugged in, especially to a 2.4a (vs. 2.1a) backup battery pack. My new one does dim a bit at times, but it doesn't seem as bad. It's not as frequent or as severe.

I too never receive any warning that the phone is getting too hot. Just a nice dim screen making it nearly impossible to see the screen!!

My only solution is to purchase

a new radio that supports CarPlay and with iOS 12 coming this fall I’ll just use Waze through the radio instead of my phone now that CarPlay will support Waze.

It’s going to cost me more money but at least I’ll have screen that won’t dim. I guess that’s a positive?!

I don’t think Apple is going to even acknowledge this issue. It amazes me how much this thread is growing and you’d think that would grab Apple’s attention.

I honestly don’t believe Waze has anything to do with it… This is my third iPhone X and it continues to Dim. The phone Dims outside, inside, plugged in to a charger or not plugged into a charger. I am at a loss. Now I’m in an area where there is not an Apple store, so that means I would have to send this phone via mail.

I’m somewhat in agreement with you but it’s weird that the screen can dim within minutes of use while on my dash.

An example, yesterday it was about 65 degrees F. I placed my iPhone in the cradle with Waze running and w/in 3 minutes the screen dimmed. It seems like it’s happening way earlier now since it used to take upwards of 20-25 minutes to happen and it’s now doing it w/in minutes. Now it was not hot out so I don’t get why it would dim so quick.

I’ve never had my screen dim during normal usage, ie playing games, Netflix, surfing the web or messaging. Only when it’s in the cradle, charging wireless and running Waze or Apple Maps.

Just weird

Update: I just got my new phone. I started the restore process and as soon as I picked it up to type on my Apple ID, it dimmed. It’s actually dim while I’m typing this. The phone is still restoring apps in the background so I think cpu and heat may be part of the process. I’m going to let Apple know and see if someone can actually look into this for once.

Well, if this is indeed a 'feature' of OLED display iPhones, I rather think my next iPhone will not be an OLED one...

What is the point of a 'brilliant' display if one cannot see anything on the ****** thing?

I’m sorry but I must disagree… I am not able to use my telephone outside at all! This is absolutely not a feature but a flaw in the system. I had an iPhone 6 Plus and could use it to fly a drone. I am not able to use my new iPhone X As it cannot be seen in the sunlight.

I’m on my third iPhone X. I am not able to use my telephone outside at all! This is absolutely not a feature but a flaw in the system. I had an iPhone 6 Plus and could use it to fly a drone. I am not able to use my new iPhone X As it cannot be seen in the sunlight

I’m having the same issue. My phone continuously gets dimmer and dimmer if I’m still using it when it starts to dim till I have to completely restart my phone. This is so annoying especially if you’re trying to use it in the sun. I have tried every fix listed on this thread without any success. If anyone figures this out please let me know. It just ticks me off that I paid $1200 for the most advanced phone Apple has ever produced and little crap like this shuts you down when your trying to work. Ridiculous

Resolved: My perfect condition never dropped, cared for, already replaced due to volume buttons that broke on their own iPhone 7+ does this also. I’ll be playing a game and it just auto dims on its own.

I found the fix everyone!

Buy an Android device.

Notice how Apple hasn’t responded or addressed this issue and over 15 pages of brand new iPhoneX users are reporting the same thing?

It’s because this product is a piece of junk! Their software has become plagued and I have constant problems, especially with keyboards not appearing in text or being unable to attach photos to texts at times. My phone does unnecessary lock ups and all sorts of other pathetic vices.

Steve Jobs would’ve never ever allowed this trash to happen and ever since his passing, iPhones have performed horribly and are plagued with problems that even their own techs can’t fix just like this issue we’re having!

This is unacceptable and they should have addressed this in their software or fixed it by now, but instead they don’t care. Not enough people are complaining about it. Shame on us for supporting this nasty thieving company who doesn’t care about fixing their problems.

I want to love my phone so badly like I used to but this is just unacceptable. I can’t play a game without this crap dimming and it’s pathetic.

I will only be buying android from here on out.

Shame on you apple, RIP you sad sacks.

I just purchased an iPhone X a few days ago and I am starting to have the same problem. My screen will dim after playing a game for a few minutes and then return to its original brightness randomly. As far as people mentioning that Apple is acting like they are unaware of the problem that is not uncommon for them to do. Actually this is one of the reasons I sold all other Apple products and have only continued to use their phones, but after seeing how they are responding to this issue I am not sure if I will continue to buy their phones.Thank you to everyone who has shared their experience because you have saved me the trouble of spending so much time trying to get the issue resolved only to find out there is no solution to the problem. I will be returning my phone this week.

Not really sure what kind of response you're expecting... They never make any official releases/acknowledgements/announcements via these forums. You're definitely free to do as you wish, but your "reasoning" is flawed.

I was not expecting any response. I simply wanted to tell others that I am also experiencing the same problem because I am grateful they also came here and shared the problems they are experiencing. I am not expecting to find any official releases/acknowledgements/announcements via these forums, but the problem is that if you try looking up the issue online there is no real acknowledgement anywhere by apple. The only thing I have found so far is that they keep giving people the run around claiming they are not aware of this problem and simply swap out their phones with a replacement which does not solve the issue, or they simply tell them it is normal. Btw how long have you worked for apple 🙂.

Same thing happens to me. Brought my

Phone in and they gave me a brand new one, but it immediately started happening again right out of the box. It’s insane to pay this much money and to have a screen that doesn’t work 25% if the time. I live in California and the phone is literally not usable when outside because the screen cuts to 10% max brightness. Guess I need to live with it... what a shame.

Same problem is happening to my iphoe x too jist got a new one couple a days from apple store and still the same issues everything is turned off true tone auto brightness is off too and still after using my iphonex for more than 15 min the screen goes dimmer by itself apple ****** me for$1200 i will never ever get another apple product and i will let a lot of people know about what’s going on and advise them not to buy apple products I understand I’m just a single person saying this and it might not effect apple loosing one costumer but slowly but surely they will loose lots of costumers i will go with a different phone from now on