iPhone music library missing after iOS upgrade

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If you are missing music on your iPhone after updating to iOS 11, take a look at the steps in the resource below to address the issue:
Get help with iCloud Music Library

Fix common issues including missing music, missing artwork, and duplicate playlists.

iCloud Music Library is a feature of Apple Music and iTunes Match that allows you to access all of your content from any of your devices, as long as you're signed in to those devices with the same Apple ID and have iCloud Music Library turned on.

Before following any of the steps in this article, make sure that your iCloud Music Library is set up correctly and that you have the latest versions of iOS, macOS, and iTunes.

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch

First, restart your iOS device.

If you still can't see it after the restart:

1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.

I have exactly the same problem having upgraded to 11.2.1 this morning.

I do not use iCloud music library, I had just synced my entire library to the phone via iTunes. Now the phone is showing an entirely empty library, songs are shown as available for download, playlists are entirely missing.

The storage settings on the phone are saying 100gb is taken up by my missing music, so where is it??

Same issue -- I do access music from the Cloud. iTunes continues to sync new downloads to AppleTV 4 but after updating to iOS 11.2.1 cannot access my music from iPhone 8. Library only shows music previously downloaded to phone, nothing available from Cloud. Literally happened overnight and I have performed all the "tricks" listed above and online. Frustrating to say the least - obviously a bug Apple isn't admitting yet.

Just joining this up with another thread:

iCloud music library disappeared from iPhone after iOS 11 update. iCloud is turned on/off and I have signed out several …

There is a fix identified in this thread that works for me! If you switch on ’Mobile data’ for ‘Music’ this triggers the library to update on the phone. You can then switch it off and download any new music via WiFi.

Let‘s hope this glitch gets sorted with the next update.

I have the same problem. I recently updated a iPhone 6 from iOS 9 to iOS 11.2.1 and my iCloud library is now empty. I use iTunes match and have tried all the normal sign in/out, toggle off iCloud and restart stuff. I may have to go back to manually managing music for my iPhone, which kinda ***** because now I have to download it to my computer first from the cloud. Frustrated!

So, I updated and had this issue today, tried a number of the solutions suggested here with no success. I synced my phone to remove all music, backed up my phone to iTunes and tried restoring from that (no success), then gave up and performed a factory reset.

Then I tried restoring from the backup after the reset and the music files were no longer listed as taking up space on the phone. I still need to resync my music from iTunes, but otherwise haven't had to make any other changes and phone appears to be working as usual.

Hope that helps!

Glad I found this thread, as I just encountered a similar problem, but much broader. I upgraded from an iPhone 6 to a 7, and just finished restoring to old backup to the new device. First I noticed that there wasn't any music on my phone anymore (though like others in this thread, it still seems to be taking up as much of the memory as before). More alarmingly, my music is no longer visible in iTunes _on my computer_. I keep 230+ gigs of my own purchased music on an external hard drive, and it's still on that hard drive, but somehow the process of migrating to the new phone has caused iTunes to forget about all of it.

Experience tells me that the solution lies in Preferences under the Advanced tab. Sure enough, I had to change the iTunes Media folder location because it had reverted to an address on my computers hard drive and not the external drive. I think I remember that my next step from there is to choose the organize library function from the file menu, but I can't quite wrap my head around whether I should choose consolidate files or reorganize files. I'm always nervous when it comes to my music assets, so rather than accidentally think my way into doing it wrong, I thought I would solicit some advice on how I should proceed.

my exact situation as well. it was pointing to a file on my laptop and not my external. i changed that in advanced settings, but my downloaded music is still not showing. not sure if i should choose consolidate files for reorganize files.....

Hello jeffd55. I have tried turning off my iCloud Music Library, turning it back on, signing out of the iTunes Store, signing back in and I've lost all of my music. Is there any idea on how I am able to fix this?

Am I being stupid. ‘If youcan’t See iCloud music (which I can’t), restart and then turn off iCloud music which I still can’t see because if I could I wouldn’t have need to re-start. Just come back to Apple after 2 year break. Realised made a mistake. Like all companies get too big, too many highly paid managers who trying to justify huge salaries by doing anything, whether it works or not. Too many cooks spoil the broth. Think i’m Going to have to download every single song I’ve purchased from iTunes as disappeared. Usual term for taking someone’s property is robbery i think.

I’ve had Apple Music all along (comes with iPhone), so I’m utterly mystified as to how I could have this problem. So was the Apple store tech I recently stopped in to ask—said she’d never heard of such a case. She recommended I call AppleCare. Yeah, that’s gonna be fun....

I had the same problem. I have an iPhone 8. There was a recent update and after I did it, my music was gone. The icon was gone too. After I tried to download all my music and I was unsuccessful, I got several messages telling me to go to the apple app and restore it from there. It was simple. All I did was click on the icon(the music note) on the top left side of the page and all of my music came back, immediately.

It was frustrating because I spent 45 minutes prior to the restore attempting to re download all my music.

Can not find my music under my music since up da