iMessage - messages arriving in wrong order

Hi, just realized that during conversations on iMessage the ordering is not correct. When I ask question and sb reply to it quickly, the answer is being displayed before my question in conversation. Anybody have the same issue and know any resolution ?

Posted on Dec 16, 2017 2:49 PM

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Posted on Jan 13, 2018 1:29 PM

I contacted Apple and received following advice. Just be warned: You will lose connection and password to wifi, so be sure to be ready for that. (Although my phone found the wifi just fine after logged back in).

The order is important.

In settings, Turn off FaceTime. Turn off iMessage. Sign out of iCloud at bottom of name screen in Settings.

Go to Settings>General>Reset>Reset Network settings.

Once have reset network. Log back into iCloud. Turn on FaceTime. Turn on iMessage.

IF this is too confusing, call Apple tech at 1-800-MYAPPLE. Had to wait awhile, but got great person that walked me through. So far, this has fixed it.

283 replies

Dec 27, 2017 11:43 AM in response to Streetspy

Getting the same problem when using iMessage.

One of the texts that will be sent from the other person will stay at the bottom of the conversation in some cases.

This morning texts that I had recieved just disappeared from the text conversation.


I have an IPhone 6, and I haven't updated my phone in over a year because I know these updates will slow my phone down. But if this is an update issue then I guess Apple decided I needed this issue without me actually agreeing to choose to update.

I thought this might be a carrier problem and was about to go to Verizon before finding this thread.

Hopefully there is a solution to this soon.

Jan 8, 2018 2:17 PM in response to brenden dv

Is there any further update from Apple on this? seems like a pretty obvious bug?

Quite frustrating and have been missing iMessages because of it.

It does seem to only happen when messages are sent very close in time to each other - then appears to alphabetically sort them... i.e. 2 messages sent at 10.24 - 1st one from me, 2nd one is reply from other person. The message that has the first letter higher in the alphabet appears first (even when it's sent second and is in answer to the first message) I have about 3 examples just from the last couple of days of this happening.

issues with the time stamp?

Jan 10, 2018 2:08 PM in response to brenden dv

Same here as all the others. iOS up to date at 11.2.1 on iPhone 6S.

  • Yes to multiple iMessage conversations.
  • Yes to date/time set to automatic/
  • No to red exclamation mark or not delivered.

Seems to only happen as others have said with iMessages and not txts. I've tested this and confirmed not happening with (green) txt messages.

Also when messaging back and forth in real time as opposed to delayed replies by minutes or longer but haven't yet confirmed the timing.

Jan 22, 2018 5:41 PM in response to Streetspy

I‘m having the same problem. IOS 11.2.2. However this started to happen just recently after I got me a new IPhone. Before, when I was only using IPad I never noticed this problem. This could be just a coincidence though.

I mostly use my IPad for messaging. It‘s an IPad Air 2. So far, the messages are only messed up on the device I‘m typing them, they are in the right order on my IPhone. Really weird. My conversation partner on an IPad Air 1 is having the same issue, but also just recently.

Hopefully this will be fixed soon.

Jan 25, 2018 3:58 PM in response to brenden dv

Same on all counts. Just updated to iOS 11.2.5 today that is when it started. Among other things in messaging like group messaging omitting people visually but they are getting the texts. And texts being received from the incorrect contact. I set a text to my sister and she said it was labeled as coming from her house cleaner person. 😕

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iMessage - messages arriving in wrong order

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