iMessage - messages arriving in wrong order

Hi, just realized that during conversations on iMessage the ordering is not correct. When I ask question and sb reply to it quickly, the answer is being displayed before my question in conversation. Anybody have the same issue and know any resolution ?

Posted on Dec 16, 2017 2:49 PM

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Posted on Jan 13, 2018 1:29 PM

I contacted Apple and received following advice. Just be warned: You will lose connection and password to wifi, so be sure to be ready for that. (Although my phone found the wifi just fine after logged back in).

The order is important.

In settings, Turn off FaceTime. Turn off iMessage. Sign out of iCloud at bottom of name screen in Settings.

Go to Settings>General>Reset>Reset Network settings.

Once have reset network. Log back into iCloud. Turn on FaceTime. Turn on iMessage.

IF this is too confusing, call Apple tech at 1-800-MYAPPLE. Had to wait awhile, but got great person that walked me through. So far, this has fixed it.

283 replies

Feb 14, 2018 1:43 PM in response to Streetspy

Just back to report that although the most recent upgrade seems to have solved this problem on my iPhone, the most recent OS upgrade (10.13.3), which was explicitly intended to fix the threading problem in Messages, has made no difference at all to the problem on my Macbook. In fact if anything, it's worse now, in that my own messages not only aren't correctly threaded into the conversation (my messages all show up below all the others), but they are also now all in reverse time order.

Apr 25, 2018 5:43 AM in response to gemarka

Despite being on the latest MacOS version, the problem has re-appeared and is now worse than it was before. I was having a conversation and all the messages were all in the correct order. Suddenly all the messages I had received disappeared. Scrolling up I can see the last 30 messages I sent with the 30 I received above them.


As Apple are showing no sign of fixing this issue, I am now implementing my own solution. I will stop using iMessage.

Aug 28, 2018 2:09 PM in response to Streetspy

Hi


I have had this issue since 2017, and after a brief period of it not happening, the issue has returned. iMessages appearing and receiving in the wrong order/not getting notifications from messages as they appear above my own messages/wrong time stamp on messages. I have spoken to Apple 4 separate times about it, to be told to try the usual actions to fix it - none of which have worked. I have a phone call arranged with a senior advisor so they can pass on the info to the engineers who are 'currently working to resolve the issue'. Seriously unimpressed - I am paying a lot of money to have this phone and it is not working as it should be.

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iMessage - messages arriving in wrong order

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