Messages app badge icon not showing up.

I have an iPad mini 4 running iOS 11.2.1. Since 11.2 I have noticed that when I receive a new text message/iMessage I don’t get the little red circle on the messages icon showing the number of unread messages. I do get notifications just not the red badge on the icon.


Now or this problem was fixed for about a day after updating to 11.2.1 but then came back. I then erased and restored my iPad from backup, which also fixed for a day then broken again. I then did a complete restore and set iPad up as new, and still have the same problem...


Is anyone else experiencing this?

iPad Mini Wi-Fi + Cellular, iOS 11.2.1, 4th Generation

Posted on Dec 18, 2017 1:00 PM

Reply
170 replies

Dec 31, 2017 3:51 PM in response to dormeas

Same problem here...11.2.1 seems to be the issue. I have two iPad Air 2’s, one is running iOS 11.1.1 and has no problem. The one I updated to 11.2.1 does have the issue. Resets work for a short period and problem is back.

Also very slow in having mail updated?? I will not be updating the software on my other iPad for now.

Come on Apple fix the bug!

Jan 15, 2018 4:47 AM in response to mvan231

A persistent banner. That's genius!! Why didn't I think of that!


THANKS!


That aside, I can say that since the update to 11.2.2, it's been okay so far for me. I hope it stays that way.


To confirm, the complete wipe out and reset all, it's not worth it. Certainly makes things spanky new, but if you're having the problem, it's going to permanently fix it. The settings reset worked for me. It was a small pain to redo all the mobile data apps and background refresh, fingerprints, etc. But at least it's working still. I hope I didn't just jinx it!

Jan 6, 2018 8:31 AM in response to cjswanson

It basically Resets all the custom settings you did when you first got your iPad. Not your app settings, but the iOS settings. So everything in the sections below. He didn’t really look at any of my other programs, he just verified some settings for iMessage. The big thing was he noticed that the reset all didn’t reset my home screen picture (which it should have) so he had me do it again. But I spent a lot of time customizing again, bc I turn a lot of stuff off (like background app refresh). So I suggest you go through each of these tabs one by one and review the settings. (It took me over an hour to redo mine).


In Settings:

Notifications

Contol Center

Do Not Disturb

General

Display & Brightness

Wallpaper

Sounds

Siri & Search

Touch ID & Passcode

Battery

Privacy

iTunes & App Store

Wallet & Apple Pay

Jan 6, 2018 6:47 PM in response to ras5280

I don’t mean this in a rude way, but I wouldn’t hold my breath... if they haven’t even acknowledged the bug, then it isn’t on any fix list. The system development lifecycle for this stuff is months once the bug has been verified and prioritized for a fix. I worked in IT for a fortune 7 technology company for 20 years and I can say something like this wouldn’t make it to the top of the list very fast. It's only partially broken and there is a work around to fix it. Sorry to be a downer, but you might want to consider the reset when you have time. And I would do it twice. reset all, reboot, reset all again.

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Messages app badge icon not showing up.

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