IMessage/Text Messages Out Of Order

Ever Since I updated to iOS 11.2.1 my messages do not show in correct order Ive tried restart manually setting time and 24hr time. Nothing seems to fix this issue driving me nuts constantly missing text because overlooking. They are showing as if they were received before other messages. Common Apple your killing me how can I keep speaking so highly of you when lately you've been letting me down.

iPhone 6s, iOS 11.2.1

Posted on Dec 21, 2017 7:38 PM

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Posted on Jan 2, 2018 8:42 AM

I just got off the phone with Advanced Support from Apple and Now have mine working.


If you go into Settings > General > Date & Time > Turn off Set Automatically for about 10-15 seconds and turn it back on.


I did this and have now tested it with a new message thread as well as an exiting message thread with two people that I have had the problem with and it is now working correctly.

276 replies

Jan 2, 2018 9:32 AM in response to cKehler

Can confirm that iMessages that were originally sent out of order on my Macbook Pro, were sorted correctly on my iPhone 6s, post 'Turn Off Set Automatically' procedure, when the message sync propagated them to the iPhone, however the messages also appeared in the correct order on my Macbook Air which was the control machine that I did NOT do the 'Turn Off Set Automatically' procedure on. 😕

Jan 3, 2018 4:53 AM in response to MagnusAReid

Just how wide spread is this? Although i came looking for this issue when i had it ive not noticed the Internet going in to meltdown over it. And just rebooting has clear the issue for me and its not come back.

Over the past couple of days I’ve asked all my IOS device owning friends about this and none of them have seen this issue. Obviously some of us have so its a real thing.


I can understand Apple not reaching out about this at the moment, as there doesn’t seem to be a definitive fix. What works for some doesn’t work for others. This will be hard to track down if Apple cant reproduce it.


Let’s hope it gets fixed soon. I agree about Apple losing its grip these days. Too many bugs In their software. This could be the year Apple bubble bursts. I for one won’t buy another iPhone again, even though I’m more than happy with my iPhone 8 Plus at the moment. If apple cant even get their own software working properly on their own hardware then its goodbye.

Jan 30, 2018 12:59 AM in response to Yamil

Well, hopefully, this afternoon they'll know more. I just chatted with customer service and I'm supposed to get a call back today to talk with a higher level phone tech about what's happening. They are aware of the problem, is what the service rep. said but they want to talk about what is happening.


As far as I can tell, if the iMessage conversation happens in intervals of less than, say, 1 minute then the messages are out of order. If the reply is over a minute later then it's fine. Also, my iPod doesn't have the same problem, just my phone.


Funny thing is my wife converses on her iPad in the mornings and she didn't have the problem until I corrected the problem on my phone, the first time, then she had the problem and performed the "turning the automatic time zone off and rebooting" fix and hasn't had the problem again since.


This is just so strange!

Feb 2, 2018 2:30 PM in response to MagnusAReid

This is really getting to be a pain, especially since it was called out in the 11.2.5 update notes that it was being fixed. Any type of iMessage/phone reset is just a temporary solution and the problem just keeps coming back. Given the many messages on this board about this topic, this one alone has over 60k views, I really hope Apple are scrambling on this and another update will be out soon.


Yes, fingers crossed


I guess all we can do is hang in there.


...wait, what order are those last two statements in 🙂

Feb 6, 2018 1:22 PM in response to Cyclopath(GDF)

My wife and I both have iPhone 6s with iOS 11.2.5 applied on both phones. The messages are still show up in wrong order in conversations between just the two of us.


Interesting that I see a message show up in the right place and split second later move up in thread to a wrong place. Some kind of post processing after message is received screws things up.

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IMessage/Text Messages Out Of Order

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