Music App on lock screen

I finally contacted Apple support and found what appears to be an actual fix (vs. just a temporary work around, like restarting the phone).

We ended up doing a complete reset --

Settings > General > Reset > Reset All Settings

BUT BEFORE YOU DO THAT - check Notifications to see if "Show on lock screen" is turned OFF

Settings > Notifications > Music app > Show on lock screen

This was only suggested to me after doing the full reset (which is tedious and requires reconfiguring all your preferences, so try the other step first, in case it's enough to fix the problem)

This change in settings still allows the music/podcast etc to show player controls if the phone goes to sleep while you're using that app, but it won't show up if you're not using that app and won't come up every time you start the car and the bluetooth connects

I hope this helps.

Did you see my comments from Jan. 12? I was have this issue for quite some time but was able to fix the glitch by working with Apple Support.

Restarting my phone or deleting the music app only fixed it temporarily but I've had no more issues since doing the following:

I did a "settings reset"

Settings > General > Reset > Reset All Settings

AND check Notifications to make sure "Show on lock screen" is turned OFF

Settings > Notifications > Music app > Show on lock screen

This change in settings still allows the music/podcast etc to show player controls if the phone goes to sleep while you're using that app, but it won't show up if you're not using that app and won't come up every time the bluetooth connects to something (which seemed to be the trigger for my issues)

I hope this helps.

I know this is an old discussion, but this just started happening on my phone. I hope you and the others managed to resolve this by now, but if not, or for anyone encountering this for the first time, this is what worked for me - I went into notifications and turned them off for Apple Music and it went away! I did have to restart my phone after turning off the notification. Hope this helps!

You do NOT need to reset your notification settings. In my own testing, it appears to be a bug from the most recent Apple update. To fix this issue, just soft reset your phone (aka power it down). Once you power it up again, the Music app no longer appears on the Home screen.

Boom. Just works again.

(I'll post this in other threads as well, since this seems to be a pervasive problem affecting.. well, everyone.)

The reason the music was showing up was because you had it connected to a bluetooth device and then disconnected it. Resetting the phone will make it go away, but the reason it keeps happening is because the next time you unlock your phone you connect to a bluetooth device again. The problem is that the phone assumes any bluetooth connection is to listen to music. It also assumes that any interruption in the bluetooth connection is accidental, and that you want to continue listening upon reconnection. If you don't want the music feature to show up on your lock screen, the only way I have found to stop it is to go into your bluetooth menu, turn it off, then turn your bluetooth device off, then turn it back on again in the menu. You have to do this each and every time you want to disconnect from a bluetooth device. It's ridiculous...it's a pain in the butt....and it needs to be fixed. Fast.

Go to Settings > Notifications > Music, and then turn off Show on Lock Screen.

At that point the Music app went away, but then came right back the next time the screen auto-locked. So, I shut the phone off and restarted it, and that seems to have done the trick.

I've found several answers for this, but none of them are very pleasing. The one that seems to work for me involves connecting to a bluetooth device. Apparently, the new iOS system automatically assumes you're listening to music whenever you connect to a bluetooth device, whether you do listen or not. If you connect to a bluetooth headset....or any other bluetooth device....it assumes you're listening to music. It also assumes that if you just break the connection, like turn the device off, that you want to resume listening upon reconnecting. This is rarely the case. The only remedy I've found is to actually go into the bluetooth menu each and every time you want to disconnect your device, and turn the bluetooth off.....then back on. This is the ONLY way I have found to prevent having the music pop up on your lock screen the next time you unlock your phone. If you just turn your bluetooth device off, the phone interprets the lost signal as an 'interruption' and assumes you want to continue when you reconnect. It's ridiculous....and it needs to be changed. Like fast.

The Music app is not on your lock screen, nor are any other apps. Apps also have nothing to do with your lock screen wallpaper.

If you are playing audio from the Music app or any other app, a Now Playing controller will appear on your lock screen. You cannot remove this. If you are not playing audio, the controller will not appear.

This worked for me guys!!! I changed my wallpaper then changed it back and restarted my phone and it was gone!!!

I had the same irritating issue of the player control relentlessly showing on my lock screen. Definitely a problem since sometimes it gets touched and starts playing music unintentionally. I found that if I change my lock screen wallpaper then shut down and restart the phone, the player control disappears. Try it!

I tried all the suggestions posted here and none of them worked. I kept trying things and finally found something that works for me.

Go to Settings, General, scroll to the bottom and select “shut down”.

Leave the phone off for a couple of minutes then turn it back on and you should be good to go.

Good luck!

This just started happening to me...and I don’t listen to music on my phone. I do have airpods.

I saw your post and toggled the bluetooth off...hit the power button (just to turn off screen not a reboot) and voila! It disappeared. I toggled bluetooth back on and checked, and it has not reappeared. Fingers crossed it stays this way.

I happens to have same issue, opening music app and closing that from app switcher seem to work.

i just deleted the itunes app that's what worked for me

I have the iPhone 7 and all I did was turn my phone off and back on. I know that sounds ridiculous but it worked.