Music App on lock screen

I believe this is a bug with Bluetooth. After trying EVERY suggested troubleshooting step except erasing to factory condition, the issue persists on my husband’s iPhone X.

I’ve tried repeatedly to recreate the blank iTunes on the lock screen of my iPhone, without success. The ONLY difference between the two iPhones: my husband uses Bluetooth on his commute. (Pandora and Audible in a Mini Cooper) and I don’t use Bluetooth with my iPhone.

Restart your device and see if the controller goes away.

If it doesn't, one of your apps is playing audio and causing the controller to appear on the lock screen.

My wife just fixed this for me. She removed the iTunes music icon on my quick bar and rebooted my phone. So far so good!

What worked for me was to close all apps and the to a hard shutdown using the home button and the power button.

Hope this helps

April 2018 and this is still an unresolved issue for many people. My husband’s iPhone X is on the latest iOS and his lock screen has been doing the same thing with the Music notification.

My iPhone 7, also on the latest iOS, has never had this issue.

My husband has followed every suggestion to remove the Music notification from his lock screen, with the exception of erasing his iPhone.

The first troubleshooting steps always include turning off Notifications > Music > Show on Lockscreen. I believe this step doesn’t address a thing, because I have, and have always had, EVERY Music Notification turned ON, yet my iPhone lock screen has never had the Music notification.

I often leave iTunes open with a song paused on my phone, unlike my husband who only listens to Pandora. Even under these circumstances, my iPhone lock screen does NOT show Music.

This issue will only be resolved by the Apple engineers in a software update.

I found that if you go to Settings....Notifications....Music....and turn off the ‘show on lock screen’, it goes away. I got that from another post here.

Hold the Home and shut down buttons until apple logo appears. Once its reloaded, music app should be gone.

I've closed every app and restarted my device repeatedly and this continues to happen to me too. It's annoying as crap! I've looked at multiple threads reporting the same issue with no solutions. Anyone know how to get someone at Apple to address the issue or provide solution, since it's pretty obvious nobody else has figured out a fix?

I guess that I’m one of those “petulant” whiny babies that wants my brand new iPhone that I paid $800 for to work the way that it should. What a ridiculous response from Miss Smartie Pants... I too am having the same issue, and can’t for the life of me figure out how to get it to go away. And it absolutely is annoying, if for nothing else than the fact that I can’t see the photo of my children that I have designated as my lock screen wallpaper because the big fat music controller is blocking it. I have no music apps open. I did listen to Pandora yesterday while in the gym, but I have since closed out all apps, restarted the phone, and yet still have the Music controller on the lock screen, without any way that I can find to make it go away. I’ve gone into setting and turned off the ‘show on lock screen’ option, AND turned off music notifications altogether, but that didn’t solved anything... Apple definitely needs to put out a fix for this, because first world problem or not, it IS annoying.

I totally second everything you said here. Apple, please figure out a fix for this extremely irritating issue!

That was altogether unhelpful. Anytime I listen to music (or even plug in my AirPods) the music player is forever part of my lock screen. The ONLY way to make it go away is to restart the phone. Then it disappears until the next time I listen to music or use my AirPods. Right now, I am not listening to music on any device and the annoying player greets me every time I pick up my phone.

There needs to be a fix for this.

I have been having this issue for about the past 2 months also. It’s so irritating. I have completely uninstalled the music app and I do not use iTunes.

I took my phone to the ATT store a couple weeks back, and they couldn’t figure it out either. We really need a fix for this- one that doesn’t involve completely resetting our phones.

I’ve done a soft reset multiple times in the past week (most recently today) and the issue keeps occurring. The lock screen is temporarily fine, but the music display eventually keeps coming back. It’s getting very frustrating having to continually turn my phone on and off. I wish Apple would just correct the issue properly with an update.

This worked for me after a good amount of time trying to find an answer. I don’t use my phone for any kind of music and was sick of this as well. A shame I couldn’t find such a simple explanation on apple’s help page for their product. Thanks for the help.