Music App on lock screen

I finally contacted Apple support and found what appears to be an actual fix (vs. just a temporary work around, like restarting the phone).

We ended up doing a complete reset --

Settings > General > Reset > Reset All Settings

BUT BEFORE YOU DO THAT - check Notifications to see if "Show on lock screen" is turned OFF

Settings > Notifications > Music app > Show on lock screen

This was only suggested to me after doing the full reset (which is tedious and requires reconfiguring all your preferences, so try the other step first, in case it's enough to fix the problem)

This change in settings still allows the music/podcast etc to show player controls if the phone goes to sleep while you're using that app, but it won't show up if you're not using that app and won't come up every time you start the car and the bluetooth connects

I hope this helps.

Did you see my comments from Jan. 12? I was have this issue for quite some time but was able to fix the glitch by working with Apple Support.

Restarting my phone or deleting the music app only fixed it temporarily but I've had no more issues since doing the following:

I did a "settings reset"

Settings > General > Reset > Reset All Settings

AND check Notifications to make sure "Show on lock screen" is turned OFF

Settings > Notifications > Music app > Show on lock screen

This change in settings still allows the music/podcast etc to show player controls if the phone goes to sleep while you're using that app, but it won't show up if you're not using that app and won't come up every time the bluetooth connects to something (which seemed to be the trigger for my issues)

I hope this helps.

You do NOT need to reset your notification settings. In my own testing, it appears to be a bug from the most recent Apple update. To fix this issue, just soft reset your phone (aka power it down). Once you power it up again, the Music app no longer appears on the Home screen.

Boom. Just works again.

(I'll post this in other threads as well, since this seems to be a pervasive problem affecting.. well, everyone.)

The reason the music was showing up was because you had it connected to a bluetooth device and then disconnected it. Resetting the phone will make it go away, but the reason it keeps happening is because the next time you unlock your phone you connect to a bluetooth device again. The problem is that the phone assumes any bluetooth connection is to listen to music. It also assumes that any interruption in the bluetooth connection is accidental, and that you want to continue listening upon reconnection. If you don't want the music feature to show up on your lock screen, the only way I have found to stop it is to go into your bluetooth menu, turn it off, then turn your bluetooth device off, then turn it back on again in the menu. You have to do this each and every time you want to disconnect from a bluetooth device. It's ridiculous...it's a pain in the butt....and it needs to be fixed. Fast.

I've found several answers for this, but none of them are very pleasing. The one that seems to work for me involves connecting to a bluetooth device. Apparently, the new iOS system automatically assumes you're listening to music whenever you connect to a bluetooth device, whether you do listen or not. If you connect to a bluetooth headset....or any other bluetooth device....it assumes you're listening to music. It also assumes that if you just break the connection, like turn the device off, that you want to resume listening upon reconnecting. This is rarely the case. The only remedy I've found is to actually go into the bluetooth menu each and every time you want to disconnect your device, and turn the bluetooth off.....then back on. This is the ONLY way I have found to prevent having the music pop up on your lock screen the next time you unlock your phone. If you just turn your bluetooth device off, the phone interprets the lost signal as an 'interruption' and assumes you want to continue when you reconnect. It's ridiculous....and it needs to be changed. Like fast.

This worked for me guys!!! I changed my wallpaper then changed it back and restarted my phone and it was gone!!!

I had the same irritating issue of the player control relentlessly showing on my lock screen. Definitely a problem since sometimes it gets touched and starts playing music unintentionally. I found that if I change my lock screen wallpaper then shut down and restart the phone, the player control disappears. Try it!

I found that if you go to Settings....Notifications....Music....and turn off the ‘show on lock screen’, it goes away. I got that from another post here.

I've closed every app and restarted my device repeatedly and this continues to happen to me too. It's annoying as crap! I've looked at multiple threads reporting the same issue with no solutions. Anyone know how to get someone at Apple to address the issue or provide solution, since it's pretty obvious nobody else has figured out a fix?

I guess that I’m one of those “petulant” whiny babies that wants my brand new iPhone that I paid $800 for to work the way that it should. What a ridiculous response from Miss Smartie Pants... I too am having the same issue, and can’t for the life of me figure out how to get it to go away. And it absolutely is annoying, if for nothing else than the fact that I can’t see the photo of my children that I have designated as my lock screen wallpaper because the big fat music controller is blocking it. I have no music apps open. I did listen to Pandora yesterday while in the gym, but I have since closed out all apps, restarted the phone, and yet still have the Music controller on the lock screen, without any way that I can find to make it go away. I’ve gone into setting and turned off the ‘show on lock screen’ option, AND turned off music notifications altogether, but that didn’t solved anything... Apple definitely needs to put out a fix for this, because first world problem or not, it IS annoying.

I totally second everything you said here. Apple, please figure out a fix for this extremely irritating issue!

I have been having this issue for about the past 2 months also. It’s so irritating. I have completely uninstalled the music app and I do not use iTunes.

I took my phone to the ATT store a couple weeks back, and they couldn’t figure it out either. We really need a fix for this- one that doesn’t involve completely resetting our phones.

I’ve done a soft reset multiple times in the past week (most recently today) and the issue keeps occurring. The lock screen is temporarily fine, but the music display eventually keeps coming back. It’s getting very frustrating having to continually turn my phone on and off. I wish Apple would just correct the issue properly with an update.

This worked for me after a good amount of time trying to find an answer. I don’t use my phone for any kind of music and was sick of this as well. A shame I couldn’t find such a simple explanation on apple’s help page for their product. Thanks for the help.