iPhone X - screen temporarily freezes

I recently bought iPhone X but am extremely frustrated as the screen (almost daily and sometimes multiple times a day) freezes and only works if I do a reboot or press the side button, volume buttons repeatedly. This is not a temperature issue as I’ve seen online as it happens when at home and no change in temperature before/after it stops/starts working again.


This is ridiculous and never happpened with any of the iPhone predecessors I purchased.

Posted on Dec 27, 2017 12:35 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2018 1:12 AM

I am back with the Apple's solution ...

After testing my iPhone with iOS 11.2.2 and 11.2.5, without any backup restored, the problem was the same...

I went back to the Apple store, with my iPhone completely blocked.

The genius, with the Apple procedure, told me that it was necessary to replace the multitiouch screen.

After this replacement, my iPhone is working well !...


I'am happy after these 4 tiring weeks. May the iPhone X is a good choice...

28 replies

May 3, 2018 10:19 AM in response to Ant3986

Okay so I just got this iPhone X for Christmas. It constantly freezes. I always wake up to it completely frozen. Even while typing this it has frozen three times. This is the WORST iPhone I have ever purchased. I hate it. I don’t even know what to do. I even reset the phone and it doesn’t help. I have to sit there and fool around with the volume button and ringer to unfreeze it. This phone is awful, I’m extremely disappointed and mad over this .

Jun 12, 2018 1:42 AM in response to Ant3986

my iphone X gets frozen a lot lately for couple hours. Before it got frozen sometimes but i would wait a couple minutes and it would be fine. Since last Saturday, it has been getting worse. it doesnt response for couple hours even i try to reset somany times. hours later, somehow it works and then it freezes again. i called apple, went to the ******* store, all they said was reseting it. im really tired of the iphone X. it affects my business too much. and i will get rid of it soon

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iPhone X - screen temporarily freezes

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