I keep getting this Congratulations Amazon.com User

Robert,

Thanks for your reply. I have tried everything from whitelisting to URL blocking to identifying page elements. At this point, I’m ready to save all of my phone information outside my iPhone and see how life without it will be. I tried to have a chat session with Apple Support and after being told my wait would be less than 10 minutes, I waited 90 minutes without any response. I am not interested in selling my soul to solve this problem. I either have problems following instructions and/or this is a problem Apple has not been willing to resolve to date. Again, I appreciate your time.

Thanks for your reply. I have still not found a solution to this problem. It could be due to operator error. I have tried whitelisting, URL blocking, using the page elements feature and any other solution I can find to solve this problem. I am not going to try voodoo or selling my soul to solve this. I waited 90 minutes to start a chat session with Apple that was supposed to start 10 minutes after I got in the queue. I think Apple needs to address this with an update. Again, thank you for your time

Sorry for the delay in responding. If you’re still having the issue, can you tell me specifically what steps you took? For me, it was simply a matter of installing 1Blocker and turning on the options I showed earlier in this thread.

Happy to help, though. Let’s start at the beginning, though.

— Robert

Robert,

Thanks for your response.

1. I purchased 1Blocker from the Apple App Store.

2. I couldn’t figure how to block the pop up using 1Blocker after trial and error attempts.

3. I posted my comment on the forum.

4. I tried each recommendation to no avail.

5. I posted my second comment requesting settings.

6. Your response was very clear and I set 1Blocker per your recommendation and double checked my settings. I could not block the pop up.

7. I then tried white listing, element selection and other settings that might solve the problem without success.

8. Reset to your settings with no success.

9. Disabled 1Blocker.

I did a search of the App Store and discovered AdBlock and was going to try it today. I chose it because of the high number of purchasers and a high rating. I haven’t purchased or installed it yet.

I appreciate the time you have spent to help me with this and didn’t expect you to provide more. I will be happy to enable 1Blocker again and recheck my settings.

One thing you didn’t explicitly mention, though you may have done it: when you first install 1Blocker you need to activate its usage in Safari settings: Settings > Safari > Content Blockers. You’ll see a switch there that, of course, you’ll want to set to on. If you don’t do this, 1Blocker doesn’t actually do anything.

Good luck with Ad Block. I’ve heard that it has been used successfully to block the pop ups too. Would be interested to hear how you make out.

— Robert

I having the same exact issues. This pop up is very common and annoying. I X out and do not touch close to open the thing. I believe APPLE should be takinjjjg care of this bug virus worm trojan or what ever it is.

I need tranquility in my appling life. lol Thank you APPLE reps.

But seriously now, this is a problem that needs resolved or so it could be. I don't know about anyone else but I've had enough.

Thanks for listening.

Another option for folks is to stop using mobile safari. THe ad seems to exploit something in that browser. This is going by the info that those using mobile safari have the dangest time getting rid of it while folks that are using another browser seem to never see it.

So something else to try.

i am only having the problem on my iPad. Recently returned from an international trip and suspect that I got this adware while using airport or other unprotected WiFi. But, I seem to have been able to get it off Safari. It is only appearing when I use Chrome browser. I deleted Crome and re-installed and it popped back up again. So far it has only come up when accessing newspapers (But from what others have said I am concerned that the problem will spread to other sites). From reviews in the App Store, it appears that 1Blocker and AdBlock only work on Safari, not Chrome? true? What do I do to get rid of it on Chrome beyond deleting Chrome? Thanks!

I deleted the Amazon Video app (which I had used while in Central America to stream Amazon shows). Since deleting it, no pop-ups! I also had erased Chrome browsing history, but had done that before deleting the Amazon app and the pop-up returned. Could the Adware have entered thru the Amazon app?

There’s precious little information about the origin of the problem. Many on this forum have different theories but I’ve yet to see a definitive statement. It seems unlikely to me that it was caused by the Amazon Video app (as others have had sometimes had success by deleting other, seemingly random apps) and I know that it’s not specific to a particular web site. In any case, it’s great that you’ve had a positive result.

Incidentally, you’re right: 1Blocker (and similar tools) is for use with Safari only. That’s because Apple added support for hosting such tools in Safari in iOS 8. To ad block in Chrome for iOS you can instead use a VPN solution which routes your web traffic through a third-party proxy, though that seems less desireable me. Google is, however, adding ad blocking to all its Chrome browsers next month, according to this recent article. Of course, what the article describes is a little different from what 1Blocker offers, so we’ll just have to wait and see.

— Robert

I used to use WeBlock which runs your connection through a proxy server. Presuming it still works, it would block ads across the device, in apps, on browsers, everything.

THe downside i ran into is that my work wifi blocks proxy servers so if i used the adblocker I could not use my device at work.

Robert, Thanks for your comments and information about Chrome. I realize now that I “spoke” too soon when I reported success in getting rid of this Adware by deleting the Amazon video app. I enjoyed only one day ad-free and this morning the ad popped back up on my morning paper. Interestingly, once I close the window and re-load the newspaper, it does not pop up again (from experience until the next day’s paper is uploaded). What I’ve found is that if I upload the newspaper via Safari, the ad does not pop up. Since others have reported having the problem mostly on Safari, should I be concerned about the Adware “migrating” to Safari? Should I just put up with this inconvenience until we see if the new version of Chrome fixes the problem? What are others doing? Does Apple have a fix yet? Thanks to all.

Unfortunately, I can’t answer these questions. I can only relate my experience with Safari as I turn to Chrome very infrequently. Once I installed 1Blocker and activated it in Safari settings (Settings -> Safari -> Content Blockers) I haven’t seen the issue again. It’s been a couple months now without a problem. I don’t believe that 1Blocker is the only tool that can solve the problem. I expect that other third-party content blocker apps will work too.

If if you can put up with it, perhaps it’s worth seeing what Google bakes into the updated Chrome in February.

Best of luck!

— Robert

Yes, turning off Javascript in Safari advanced settings worked on multiple iPhones, an X and a 6 Plus. Mine was coming up from weather.com after tapping the Weather Channel icon on Apple's weather app.

I just started having this problem this morning only when I went to espn.com. After looking around on the web it seems your only choice is to add a content blocker because you do not have a virus, the ads at the site you are visiting are targeting you. I added the Symantec Ad Blocker and the pop up is now gone from espn. Hope this helps. I am not affiliated with Norton or Symantec.