I keep getting this Congratulations Amazon.com User

This method solved it instantly for me...

Settings > Safari > Advanced > Website Data > swipe left on the trouble website to delete

I had tried clearing browsing history multiple times, rebooting the phone, etc, to no avail. Deleting the trouble website from “Website Data” fixed it right away. I didn’t delete any of the other websites except the one that kept having the pop-up...for me it was www.bbc.com.

FYI, my phone is iPhone 6 on iOS 11.1.1

Most website mentioned clearing Safari’s browsing history and data. Seems like it worked but not sufficient. In addition to clearing data history and cache of all my devices, the magic for me seems to be clearing the cache of my router if you go online using WiFi. Here is what I did to get rid of the annoying ad that popped up on my iPhone and Android phone all of a sudden.

1) Disconnect from WiFi by turning on airplane mode

2) Clear browsing history and data of all devices that connect to the router

3) Restart router and modem by turning them off and on

I went one step further to reset my router but I hope you don’t have to do it as it is kind of annoying to reset it up. I hope it works for you.

here is how i stopped it. delete your iPad backup on iCloud or wherever you back up too. then erase everything on your iPad and setup as new. I think when iPad backed up, it, backed up the problem to your iPad backup, so when you restore the iPad it just reinstalls the congratulation amazon user.

Another way I found that works is to enable restriction under general in settings. Go to general then restrictions then adult website there you can add the name of a webpage you want to block. you have to see the name of the site in the address bar from the pop up or congratulations site. So far this has worked for me no more congratulations amazon. The that popped up on me is giftsfordad dot com.

You’re absolutely right! It is the Amazon app causing this malware-like effect in Safari. This is quite scary. I ran a number of tests as well.

Although I first had trouble reproducing the issue on websites that regularly triggered the pop-up, I noticed that even when they didn’t cause the pop-up to appear, that the loading spinner would spin endlessly on those websites (dictionary.com is another one).

But as soon as I deleted the Amazon app the websites would simply load without the spinner appearing endlessly. Apple should investigate whatever code Amazon has placed in its app to give it access to Safari. This can’t be safe.

It is definitely in Safari. Possibly has something to do with JavaScript. I turned it off, and the websites that had the pop up add, are blank. Unless I select read text only. and the websites that the pop up appears, it is when I do a certain up, up, down fast scroll.

how do I delete this Safari app? Can this be deleted and reinstalled app? Even though I did not see it in App Store. I just downloaded another web browser and started using this.

I just use my IPad for basic use, web browsing and no apps. Cause the few I had, I deleted. Changed settings, turned of settings, cleared everything. so I am sure it is coming from Safari.

No, it is not ”in Safari”. Other browsers, to include Chrome and Firefox, are also subject to the exploit.

The problem is that a corrupted ad server(s) is acting as a vector for a hack that is exploiting a security hole in the Apple OS.

For the record (and at least temporarily), one of the websites I frequent that served up this exploit like clockwork is currently clean. It’s plausible that the responsible, corrupted ad server has been cleaned...for now.

Yes your correct, I am having the problem in Firefox now. So it’s not a specific browser or application. I am going to keep Java script off and see if the problem persist. That is the last thing, that I can try on my IPad, like I said above, I use this IPad for basic web browsin. So I do not have anything extra installed on this IPad.

Hey, Apple tech support, find it, fix it. And get us an update to download. The main reason I switched to amazon and iPads 6 years ago. Because laptops and Windows was being attacked left and right with virus and hacks. I hope it doesn’t start with this Apple products. Or everyone is screwed.

Getting frustrated myself - google searches take me to news sites and constant pop-ups to same Congratulations Amazon User scam with different source websites. Interestingly enough, I deleted Amazon app, returned to safari news page and no pop-up! Then reinstalled Amazon app and (without even logging-into Amazon app) returned to safai, refreshed page and got the pop-up. Something lets Safari see the installed apps.

Okay, I have the solution - after a week it is still gone on all browsers. In safari (or chrome or whatever) go to https://www.amazon.com/adprefs and choose the option “Do not Personalize Ads from Amazon for this Internet Browser”. It writes a cookie (requires cookies be allowed) that somehow stops all these scam ads from seeing Amazon apps are installed on this (phone). Solved!

Same issue, and it’s especially annoying because it’s affecting MY website which I own and promote links on social media. I can no longer promote my reviews the way I want to because I know mobile users will get that stupid pop up.

It’s a malvertising campaign with bad actors in the Google Adsense network. Basically, AdSense needs to catch these low quality, redirect type ads in their network and remove them - at least that’s how it was explained to me the one time I was lucky enough to get chat support through Google. Apparently redirect malvertising is something they struggle with but eventually catch.

The only temporary solution would be if the website host removed all Adsense code from their pages, which would cost them their revenue. And this isn’t ideal since the desktop sites are working fine - just mobile is affected.

I had the same problem when I visited certain websites. The “congratulations! Amazon.com users!” message kept coming up. I tried many suggestions in this queue but failed. Then I installed 1Blocker and chose Block Ads. The problem was finally gone.

Similar solution seems to work for me..... The pop up occurred mostly when I used certain bookmarks. I deleted the bookmarks, then make new bookmarks from scratch. So far after a couple of days these pesky pop ups have not come back..

I was getting that pesky ‘Congratulations Amazon User’ on my iPad, too. It was driving me insane, showing up on multiple websites and making my iPad nearly unusable. But I solved it! First I deleted any Amazon apps - in my case, Amazon Music and Amazon Video. Next, I went to settings and cleared Safari‘s history. And then for good measure, downloaded the free Adblock app and activated ‘block popups’ Success! Hope this works for you.

As a website owner who was struggling with this issue, the problem lies with the affected websites. Some of the ads being served by their ad networks are affected with malicious scripts that cause the redirects whenever ads from that ad network are served to you. Ultimately the website owner will have to identify and block those advertiser URLs from their ad networks. I had to go into my Google Adsense and block a series of suspicious advertiser URLs based on the unusual activity I saw when using a Charles debugging tool. As soon as I blocked them, the ads no longer appeared for me or any of my visitors. Stopped instantly.