Iphone 8 plus microphone issues

The microphone on my iphone 8 plus is constantly fading in and out. I may have a perfectly fine conversation over the phone for 10 minutes or so, but in the end I always end up having to switch to the speaker because the people on the other end can’t hear me.

Anyone else experience this? What can I do?

Posted on Jan 13, 2018 12:12 AM

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Posted on Jul 14, 2018 10:30 AM

I did a few things that seems to have helped quite a bit. I set LTE to data only and disabled the background noise filter as others have suggested. I don't have anyone complaining now when I'm on speaker or not. I'm suspecting that the LTE thing is the culprit and not necessarily the microphone. The reason is that all other applications not making calls were able to hear just fine. I also downloaded a spectacular app called Lirum info. There is a lite version for free but you need to pay the 2.99 for the full version to test your microphones. Its a very complete diagnostic app that gives you access to nearly everything on the phone and full diagnostics. The tech at the genius bar was even a bit amazed when I brought my old Ip 6 plus in for a new battery! Anyhow I'm not trying to sell the app, but I tested all the microphones using it. They are all functioning perfectly. So, I know that disabling the LTE for calls was most likely what was causing the problem. At least in my case. I'm not sure what the LTE on calls does, but disabling it did nothing that I can detect to call quality or performance. But it did seem to fix the muffled mic issue for me. Apple needs to look at this.

122 replies

Jun 7, 2018 7:50 AM in response to whaddabeach

I really feel badly for you that you are having so many problems.

My experiences over the past several months with my three different iPhones and the microphone issue were so frustrating. I got irritable at one point with one guy and he just kind of shrugged it off.

With all the other crap that we have to deal with this was one problem that really got to me.

Right now it seems to be resolved but I keep waiting for something to happen because I do not trust this phone. Also, at one point, one of the advisers mentioned that he was aware of a microphone issue. Then he backtracked and kind of denied this. They are trained not to reveal any information about what is going on with complaints from other customers. Until there are thousands and thousands of people complaining about the same issue they will not address it.

That’s what happened with my 6S phone. It’s suddenly started to take a dive with the battery going from 90 to 20 in two minutes.

That was because of all the updates they were doing and so many people complained that after five months they admitted it was their problem. Instead of giving free batteries which is what they should’ve done they made the generous offer of only charging $30 rather than 80 to replace the batteries.

I know other people with that model phone and nothing happened to their phones. I would’ve kept that phone because it was fine and the photos were just as good if not better than the 8+. I see nothing great about this phone except that it is heavier and his cries me a tremendous amount of stress.

Jan 17, 2019 9:13 AM in response to ipb011

Same problem only worse. I bought a pre owned iphone 8 still under warranty. No one can hear me clearly on cell calls, not on mic either. Sent it back to Apple, they cannot duplicate my problem., I told them to do a voice memo as you can hear background noise on it compared to my SE phone, Sorry cannot duplicate problem, Apple tech support via phone tells me is may be a carrier issue, My SE works perfect with same sim card but, No one can hear me on phone calls. Send it back to Apple for a second time after long arduous session...Result? cannot replicate issue.....!!! I use my phone for my business and I have spent over 10-12 hours with Apple warranty and going back and forth to have it shipped and waiting home for fedex signature required delivery. For what?? technicians at Apple can't listen to a voice memo and discern a problem??? I can't use this device as a phone.....HOrrible, horrible, horrible. yuk


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Iphone 8 plus microphone issues

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