Why are text messages disappearing

Actually for me it is the same. When I go to the messages, theee are many from 3-4 years ago, but shows me as new. When I search for the nr or for name, every is available, just not visible. Once I get a new message it starts to work again, but only until a restart.

Don't turn your phone off at night; there is no reason to. Messages that cannot be delivered are deleted after a period of time. The notification is queued to your phone, but the actual message is not.

Yes me too, exactly the same as you

Same here. I also hear the text come in! Where are the responses now? Anyone solve this? I was looking right at my phone when a text notification came in and poof no text in messages.

I have the same issue (for several weeks now). Has this been solved? Which network are you on?

Why are you telling us? We're just users like you. Tell Apple: https://apple.com/feedback.

Correct. It was from the Messages app.

This has happened 3 times so far on 3 different days. The first one was from my pharmacist. On the lock screen, in the Message banner notification, I could see the sender AND the text of the message, which was a reminder to pick up a Rx. When I unlocked my phone, the Messages app did not show a red 1 badge, and when I opened the Messages app, the new message was NOT there, even though I could see all the other past text messages from my Pharmacist.

This happened at least 2 other times, once on another regular txt message and once on an iMessage.

Sorry, I do not have a screenshot.

This just happened to me AGAIN yesterday. The symptoms were a bit different so I've listed them below. I am on Verizon with iPhone 6s.

1. iPhone is off-->Turn on iPhone.

2. On the lock screen, I can see that I have 2 new text messages (amongst some other notifications like Google News). One text is from a friend that has an iPhone, the other is from a friend that does not have an Apple phone. I can see/read the content of both messages from the lock screen as well as see the sender's number.

3. Unlock phone--> I can see there is the red badge on the Messages app with a 2 (so far so good).

4. Open Messages app. No new messages are showing (uh oh).

5. Within 2 or 3 seconds, one of the messages 'arrives' with a banner notification at the top of the screen and a new text message appears in Messages with the blue dot next to it showing that is it new. It is the text from the friend with the iPhone (iMessage). I am able to open and read it.

6. The other txt message I saw on the lock screen NEVER arrived! Because I looked at and read the message from the lock screen, I was able to remember what he said and reply to his text, but his original text message is NOT showing in my Messages app.

This is ridiculous. I am going to have to take a pad and paper and re-write down the sender and content of all text messages that show on my lock screen because I have no confidence that when I unlock my phone that they will actually show up in my Messages app!

I’m having the exact same problem. I’ve already spent time with two Apple support people. The ”fix” didn’t work. I need to have this issue resolved as I’m missing important text messages since the latest software upgrades.

It only happens with text messages sent by Android users. This covers the majority of people though.

I have an iPhone 6s with 11.2.6 operating system. It appears to be a problem for others with this model, too.

1. iPhone is off.

2. Turn iPhone on and hear iMessage sound. See the start of one.

3. Put in passcode to access phone and message.

4. Text message is gone.

The same thing is happening to me for a while now. At least couple months. I have an IPhone 7 with IOS 11.2.6. During work, I have to leave my cell phone in my car and I usually kept it off.

At first, I did not even notice the notifications. People around me were asking why I wasn't responding to text messages I never saw. They were not in the message app either. I contacted Telus and they could not help me since their servers were saying that I received all the messages. The next days after work, I paid more attention to my phone while I was unlocking it with my finger prints and I was sometimes able to see text message notifications. But right after the unlock, all these messages were gone for good. This is a really annoying. Apple has to fix this. I don't turn off my IPhone anymore to make sure I don't miss important text messages.

Is Apple going to do anything to fix this as more folks are experiencing this? I held off for a while thinking it was just me but once I Googled it WHOA! Can we get a fix ASAP Apple? This is serious when we cannot get text messages. I am just about at the end of my Apple love affair.....

There’s a way to hack the problem and correct it. I have learned that you can put your phone on airplane mode at night or whenever you want to essentially turn it off. This disconnects it from the Internet and its ability to receive messages So you can sleep or not get interrupted.

Once you put in your passcode and turn off the airplane mode in settings, your text messages show up, even the ones from Android users.

Hopefully, this will help any of you who have the same issue that I did with my 6s iPhone.

That is NOT the case. I have 9 texts & it is still happening. I lost a text w/ an appointment time on it today. Saw it when I turned on my phone, went to messages & it is not there. Wish the folks at Apple would pay more attention to this issue & help us here.