Why are text messages disappearing

Not helpful at all. Are you implying that someone might not know where text messages are?

C’mon, now, anyone who knows how to post a problem in this forum knows that. It is a cheap, “go away with your little problems” type answer. Do not suggest to get it from backup either, just read everything and then fix the problem.

Eickemeier wrote:

Not helpful at all. Are you implying that someone might not know where text messages are?

C’mon, now, anyone who knows how to post a problem in this forum knows that. It is a cheap, “go away with your little problems” type answer. Do not suggest to get it from backup either, just read everything and then fix the problem.

The person to whom you are replying is a user, just like you. They can do their best making suggestions but they have no power to fix your phone.

Eickemeier wrote:

I realize that it is a regular user, is that where the “Apple recommended” comes from also?

Apple's hosts will frequently review threads that have not been marked Solved and will pick the best response to move it to the top of the page.

I have the same issue. The only saving grace is that the texts will still appear in iMessage on my laptop, even if it has been off. I’d really like to be able to turn my phone off at night, just so it doesn’t tempt me at all, but I guess that might not be an option if I want to avoid this problem.

I would like to bump this as I first noticed it months ago. I have this exact same issue. After powering back on, I see a notification and preview of the message. After unlocking the phone, the message is no where to be found in any message apps. I have tried backing up and restoring, as well as soft and hard resetting. I have also ensured I am updated. I confirmed the notifications I saw are real by speaking to the people who sent the messages.

Why are the messages disappearing and how do we fix this issue. Between this and known battery issues, there are countless text messages I could have lost over the last few months.

When I open my messages, it says "iMessage is Signed Out

An error occurred and your account is signed out of iMessage. You may miss messages as a result. Please go to settings to address..." and I can't see the rest. I tried settings to try to sign in, and get nowhere. The message locks down and doesn't move. I recently updated to iOS 11.4. Is that the problem??

Yes happening here too. The beauty of the internet: the 7 different techs i've spoken with at Verizon and Apple have never heard of this issue, but we all know it intimately. Not a reasonable "solution" to never turn the phone off.

(My settings were already on "persistent" to begin with)

However: as somewhat helpful until it's resolved: you may like to know: that I have found that the Messages being (or trying to) synced up with the laptop Messages app, the messages do seem to show up on the laptop (though not on the phone -- in the same manner as described -- irratically missing ones after the phone has been off). So you might like to know that if you sync up Messages with another device such as laptop, you might at least get the missing messages on the laptop (or other device?). That seems to be the case here.

Still not a total solution though.... What is the solution?? And is it's Apple's issue, or Verizon's? i guess it must be Apple if it's happening across different carriers...

I'm having the same issues (iPhone6+). When I turn on the phone, I see the notification. I go to Messages and there's nothing there. Or if I click on Open from the notification screen it takes me to Messages--which is completely blank for a few seconds before opening--and there's nothing there. I have to take a mental note of the phone number in the notifications so I can then text the person who sent me the message and ask them to resend (in case notifications didn't display the whole message). I just turned iMessage to "persistent", will see if that helps.

My carrier is Koodo. Same issue. For a while I was getting some messages on iPad and not my phone, while others just on my phone. Annoying. I'd get home and find half a dozen messages on my iPad that should have come to my phone. I adjusted settings so the iPad doesn't get messages and they all go to my phone. Shortly after that though I noticed the glitch discussed here (notifications shows message, but nothing in the message: iPhone6+).

? I'm having the same problem and my messages are Not in my message app. That IS the problem. There is a 'notification', but the messages are not in the messenger app. The messages disappear. This just started happening last night for my phone (that i am aware of). When I unlocked my phone ALL my notification texts were gone. They were from 2 different people and I have no idea as to what they were or who they were from because I did not pay close attention because I expected them to be in my messenger.

I just googled the issue and i see this is a 'major' problem. Not sure why mine just started. (my phone went dead last night - that usually never happens so wondering if that did something?)

I too have this problen & do not have too many text messages. I tried temporary & persistent. I turn my phone off at night. The message will be on lockscreen till I try to unlick but is never deluverex to messages just disappears. I sm nos trying turn notifications off on lovkscreen & airpkane mide at night. I am not happy with this iphone 6.

Don't turn your phone off at night; there is no reason to. Messages that cannot be delivered are deleted after a period of time. The notification is queued to your phone, but the actual message is not.

For anyone that is currently still experiencing this issue, besides the persistent option, there are two workarounds that may work for you right now:

1. Turn the airplane mode on each time before shutting off the phone and then turn it back off when the phone is on again.

2. For phones that have a carrier SIM, enable the SIM PIN by going to Settings - Phone - SIM PIN and toggle the SIM PIN state to on. If there is a default PIN already set, check with your carrier first. This is separate from your phone’s passcode and may have a default PIN already.

These workarounds might not be work for everyone as the carrier network is not connected to the phone until manual intervention is completed when phone is back on. If you lose your phone as an example and someone helps to turns it on for you when it shut off, then it cannot be retrieved with your Find My Phone option unless connected to Wi-Fi. You also can’t call the phone that time until it is connected to carrier network.

The other dangerous thing with the SIM PIN particularly is that when the phone turns on, you have to unlock the phone and then also unlock the prompted SIM part after. If you choose this option, you are limited to three incorrect passcode attempts for the SIM prompt before the SIM is unusuable and you need a replacement SIM.

Based on all my tests, it seems that during when the phone turns on, the text messages automatically delete from the Messages app unless there is a delay in connecting to the carrier network. This seems to have started happening in IOS 11 or higher.

My wife’s is having same issue with messages from iPhone users - sees a notification but no message - then message shows up hours later.

She is having this describes issue as well.

Please somebody fix this. Tired of hearing about it

I have the same situation. Or very similar:

- often when somebody sends me one message (SMS) (I have indeed noticed it with somebody sending me sms-s from Android but this might be a coincidence), and then sends me another message before I go to messages and view them in messages app:

- the SECOND message is visible in a thread but the first is NOT. Even though the notification for the first message was visible on lock screen.

I have also noticed that sometimes the old 'first' messages suddenly re-appear in a thread after a while.