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iPhone x - water damage??

My new iPhone x got black screen. the phone is working, but screen doesn't, I went to Apple and they told me that my phone got a water damage because you can see water inside the back camera lens,

the sad thing is - I didn't even use the phone in water, a day before it's stop working it was a raining day and the phone got few water drops, I thought the new iPhone x is water resistant, now they want to charge me for new phone,


can I do anything here??

iPhone X, iOS 11.2

Posted on Jan 25, 2018 8:28 PM

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Posted on Feb 7, 2018 7:21 PM

I have the same issue too.

I took it in a 3 ft pool to take pictures, and never submerged it.

My phone stopped working.

Now I'm told I have to pay half the value of the phone to get it replaced. It's an iphone X which is around 2 months old.


You would think an IP67 rating would mean something to Apple. I'm an Apple user since first gen and this is the first time they've been disappointing. A phone that costs so much can have such poor quality. Older Samsungs have a similar rating and have no issues being submerged.

125 replies

iPhone x - water damage??

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