Verification failed - There was an error connecting to iCloud

Hey, I need to factory reset my mom's old 4s, I know I'm using the right password because if I type something else it tells me wrong password. But I can't do anything on the device, every time I try do do something, it asks for the iCloud password, then it gives me the 'Verification failed...' message.

iPhone 4S, iOS 9.3.5

Posted on Jan 27, 2018 2:49 AM

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1 reply

zinacef

Level 10

88,798 points

Jan 27, 2018 5:37 PM in response to BlackLab45

Try restarting the device and see if that helps.

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Verification failed - There was an error connecting to iCloud

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