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IOS 11.2.5 battery drain

I updated to IOS 11.2.5 a couple of days ago and the battery drain is immense. It went down 3% writing this!! Does anybody have any ideas on how to fix? I never had any problems with the previous software, only after updating. All settings have remained unchanged so it’s not them. I can use my phone and watch the % drain away within minutes. I have the iPhone 7. Any help would be appreciated

Posted on Jan 28, 2018 12:14 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2018 4:49 PM

Hi Jinxedd,

Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 11.2.5 you're having trouble with your battery draining faster than normal. I know how important it is for your device to stay charged properly, I'd like to help. First I'd recommend reviewing the information here regarding iPhone Battery and Performance

Next, you can use these steps to see how your battery is being consumed as well as Settings you can change to get the most from your battery:

Check battery usage

Go to Settings > Battery.

To see how long each app has been open and running in the background, tap User uploaded file. Under each app, you might see these usage types:

  • Background Activity means that your battery is used while apps run in the background.
  • Audio means that apps play audio while running in the background.
  • No Cell Coverage and Low Signal means that your device is searching for a signal or being used with a low signal.
  • Backup & Restore indicates that your device has been backing up to iCloud or restoring from an iCloud backup.
  • Location and Background Location means that your battery was used when tracking your device.

User uploaded file

Adjust settings to improve battery life

While viewing your battery usage, you might get a suggestion like Enable Auto-Brightness or Adjust Display Brightness. This is because iOS determined that changing these settings could improve your battery life. You can also see the usage times since the last full charge.

Learn more about maximizing the battery performance and lifespan of your iOS device.

User uploaded file

About the battery usage on your iPhone, iPad, and iPod touch



Best Regards.
256 replies

Feb 6, 2018 5:16 AM in response to MichelPM

@MichelPM I don't understand why you keep suggesting to people to go and get a new battery? All these batteries where just fine a few days ago before update 11.2.5, isn't that enough to make you understand that 11.2.5 is the problem? I have an iphone 5s but i bought it new 4 months ago so my battery is fine since the battery of my last iphone 4s lasted me more than 3 years..

Feb 6, 2018 8:23 AM in response to MichelPM

Ok, seems you have found a universal response to any iPhone 7-or-older owner. But what do you think about my situation? As I mentioned before, I have a shiny brand new iPhone 8, that I bought 2 weeks ago from authorized reseller. Which means that this phone’s battery is new. It was also confirmed by Apple support during remote test. Everything works as it should they said. Yet nobody knows why I’m experiencing the same problems as other guys with the older models after 11.2.5 installation. Any fresh ideas will be much appreciated! Thanks in advance!

Feb 6, 2018 8:28 AM in response to rose_10

I have an iPhone 6. I have similar experience to the list of people saying the same thing about the update and battery loss. Until the last 5 updates, I have loved my iPhone even with the glitches that came with the 6 phone. Your answer provides the standard ways to save battery power but you did not address the update change and its relation to the wide spread issue of significant loss of battery life. It certainly appears that it has happened to many immediately after the update. Additionally, the speed of the phone operation has been dramatically reduced. This goes back to one of the more recent updates where Apple admitted it was slowing down phones to save battery. And a list of other issues (seemingly from updates) that makes a product that I absolutely loved to one now where I am ready to switch to a non-Apple product. Is there a fix or is this the norm until another update comes.

Feb 6, 2018 9:00 AM in response to MichelPM

I see you are being very persistent that we need to buy a new battery(!), even though the batteries were working just fine before the 11.2.5 update....before I decide to BUY(?) a new battery, can you at least admit that if Apple didn't offer/encourage the update, and/or IF we poor souls had chosen NOT to install the battery draining update, our batteries would not have had this sudden accelerated drain problem? I don't see the $29 battery offer in the links you have sent. We shouldn't have to jump through more hoops to find it. From the time the first forum contributor described the battery draining problem, Apple knew there was a problem, and they should have immediately sent an alert to all iphone users letting us know the update was going to drain their batteries and provide the link to a new FREE battery. Thanks for listening.

Feb 6, 2018 9:07 AM in response to MichelPM

Well, first of all let me specially stress out that answering in a “question on a question” manner is acceptable only if any additional clarifications are needed, otherwise it is unconstructive and does not lead us anywhere. I’m happy to hear that your and your wife’s devices shows the expected battery life and do not suffer from the described issues. Let’s consider this as a possibility of normal functioning of such type of devises. It is just led for us to find how it is possible to solve our cases and make our phones work great (again). Thank you!

Feb 6, 2018 12:51 PM in response to carrasco.dc

Same problem here. I have an iPhone 6s and am noticing immense battery drain with latest update. By mid-day I'm at 20% without having had one conversation on the phone (and only having sent one or two texts). Minimal web and streaming usage as well. My 6s is less than 2 months old, so I know the drain is not due to an aged battery or phone. It is 100% response to the latest update. Colossal aggravation, but not surprising given Apple's recent track record. A solve would be appreciated.

Feb 6, 2018 1:34 PM in response to MichelPM

I purchased a new battery for my iPhone 6s two weeks ago after updating to 11.2.5. This did not solve the problem of the immense battery drain my phone is having! So, I assumed that maybe I received a bad battery and had it replaced again. This again did not solve the problem! I have been following this thread since the beginning and have tried all solutions presented. My phone battery continues to drain extremely fast. By noon each day I’m at about 20% after starting at 7:00 a.m. with 100%. This is without using the phone except for sending a few texts. I don’t know what else to do at this point. I can’t have an unreliable phone.

Feb 6, 2018 5:47 PM in response to wanda111

I have an iPhone 6 and experienced the same battery drain. My phone went from staying charged for over 24 hours with normal use to having the battery drain to zero in only a few hours after the last update. ( and that's with all apps closed except for mail and messages )

I tried the the fix mentioned in previous posts of turning off iCloud Drive - it seems to work! My battery percentage has gone down 5% in an hour compared to about 1% a minute before the fix.

IOS 11.2.5 battery drain

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