IOS 11.2.5 battery drain

I updated to IOS 11.2.5 a couple of days ago and the battery drain is immense. It went down 3% writing this!! Does anybody have any ideas on how to fix? I never had any problems with the previous software, only after updating. All settings have remained unchanged so it’s not them. I can use my phone and watch the % drain away within minutes. I have the iPhone 7. Any help would be appreciated

Posted on Jan 28, 2018 12:14 AM

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Posted on Feb 19, 2018 5:29 PM

Unusually high battery drain is a symptom, not a problem. There are many possible causes for this symptom. In theory, as many as there are apps installed on the phone.


Sudden change in battery drain is caused by an app or apps that are using more energy than they should. It can happen at any time, but is slightly more likely after an update, because the update process interrupts apps in the middle of some activity, either foreground or background, and some apps do not recover cleanly and get stuck attempting to repeat a failed data update, essentially forever. Killing the app doesn't always resolve it, because the real problem is data that was corrupted by the interruption, and the app will continue trying to recover the corrupted data after it restarts.


MS Exchange email accounts will do this frequently, due to a bug in the Microsoft ActiveSync process which, unfortunately can never be fixed, because it would break millions (billions) of older MS Exchange clients that cannot be updated. If you have an MS Exchange account the only fix is to delete the account, restart the phone, and add it back. Or have your administrator restart the MS Exchange server (which most admins don't really want to do). If you are interested I can provide technical details on this bug, but I don't want to distract from solving the problem.


Other IMAP email accounts can exhibit a similar problem; again, the easiest solution is to delete the account, then add it back. As the email server is always the master for IMAP accounts no messages will be lost.


Accounts that sync data from a server (and this includes iCloud) can get out of sync between the server and the iPhone. Given enough time this can resolve itself (at least for iCloud), but it's easier to shut down the sync service, restart the phone, and start it up again. Yes, even for iCloud syncing. And I had to do this over the weekend when my iCloud Contacts stopped syncing correctly. It took about 14 hours for my contacts to again sync.


As many 3rd party apps sync with a server all can be suspect. That's why checking to see which apps are using the most energy in Settings/Battery is a good diagnostic step.

256 replies

Feb 2, 2018 10:56 AM in response to Jinxedd

I have a 6s and I’ve had it for a year. Before today it worked fine and I never had issues with battery life. Today when I woke up it was 100% and only dropped to 98 after usage before I left for work. When I got to work and sat in my car on it for a few minutes it dropped to 80%. I restarted it and it jumped to 96% but dropped to 90 as I walked in the building. I charged it for an hour and then it stayed on 100 till I went to lunch. I even used it a little. Then at lunch it started dropping again. So I installed the new IOS update and it’s STILL having issues. I’m charging it now but I need to know how to fix this.

Feb 3, 2018 8:52 PM in response to Jinxedd

Ever since 11.2.4 update, my battery has been draining crazy. Fully charged at 5pm, by 11pm it was down to 45%. Seriously?! All the settings were the same as before and now it’s non stop draining. And the battery is getting warm too. What have you done to the updates, Apple?! IOS 11.2.5 did no help either.

I’m using iPhone 7 Plus, battery shouldn’t be that old to drain that much.


So frustrating.

Feb 3, 2018 9:42 PM in response to Jinxedd

4 month old iPhone 7. Started experiencing the battery drain upon upgrading to 11.2.2.


The drain is substantial enough that I've had to unpair my iWatch to allow all day use without an additional charge. One peculiarity that I've noticed is that the drain is accelerated when the phone's screen is in use, e.g. browsing with Safari or iBooks. The brightness level does not seem to make a difference.


As many on the thread have already noted, I too am disappointed in the continually poor iOS 11 updates being pushed out by Apple.

Feb 4, 2018 5:39 AM in response to jeffmic

I turned off iCloud Drive on my iPhone 6s which was updated to 11.2.5. It was 100% before going to bed and 7 hours later the battery was dead. In the past week I have replaced this battery twice. (I thought the first replacement may have been a bad battery.) I've tried every solution posted in these discussions as well as from Apple, yet the battery still drains at an unbelievably fast rate! Clearly, replacing the battery is not the answer to this problem. The phone worked perfectly before these last few updates. I'm at a loss as to what to do.

Feb 5, 2018 2:54 PM in response to rose_10

I too have had my battery draining rapidly since updating to iOS 11.2.5. My battery is also taking longer to charge due to it draining quickly. I have had my phone plugged in at work for most of the day and it still is not fully charged. I can usually charge it an an hour. I have no apps running in the background. I have turned all of them off. This is ridiculous.

Feb 5, 2018 4:01 PM in response to dinofromstockwell

Depending how old your iPhone 5S is (they were discontinued in September 2016) it maybe time to get your iPhone 5S battery replaced.

The iPhone 5 models are NOT part of the reduced priced iPhone battery replacement program, so you’ll be paying the regular $79 U.S.D. cost for a new replacement battery.

iPhone and iPod Touch Li-ion batteries do NOT last as long for top battery performance due to smaller size and power capacity.

Get your iPhone 5S battery check out your “local” Apple Store or an Apple authorised service center.


Good Luck to You!

Feb 6, 2018 1:30 AM in response to MichelPM

Surely this is not the point.

Apple provided an IOS update - battery life before was fine, battery life after was rubbish.

A new battery won't fix this problem. As owners of expensive iPhones, we shouldn't be scrabbling around trying to fix it.

Suggestions are always helpful, but it looks like this isn't a one-size-fits-all issue.

Apple are NOT testing their updates prior to release!

Feb 6, 2018 1:57 AM in response to Pavolppp

Yeah you are absolutely right! I have never used more than 500mb per month, this month though 90% of my monthly data allowance which is 1 gigabyte is gone in just 4 **** days! I've opened a thread on my net.provider's forum about that and the suggestions they gave me was "switch off data assist" but that was never the case as my phone is connected to my wifi 99% of the time. The problem must be 11.2.5.

And by the way switching "iCloud Drive" off did not improve my battery at all even though I thought it did last night..


APPLE JUST TAKE US BACK TO 11.2.2 UNTILL YOU HAVE REPAIRED THE MESS YOU'VE MADE ON 11.2.5 RIGHT NOW!

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IOS 11.2.5 battery drain

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