CNBC app Apple TV always glitchy

I had an old Apple TV and I thought that was the issue. I just got the brand new one. CNBC app never actually works without buffering or pausing. It is the only app that is ever affected. I have no idea why this never has been fixed. I don’t know if it’s has to do with Apple or CNBC. There used to be a thread on this as of yesterday but I no longer see it. Not sure who took it down.

Posted on Jan 29, 2018 8:01 PM

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8 replies

Jan 30, 2018 6:31 AM in response to vazandrew

That’s the one, thank you! I don’t know why I couldn’t find that when searching “cnbc” community discussions. Regardless this is the response I got. I’ll update when I do these steps.


Dear David,

Thank you for your patience as we got back to you. We have been unable to replicate this issue on a similarly configured test device. We recommend you uninstall the CNBC App and restart your Apple TV before reinstalling the App.


If the issue persists, please reply to this message and provide the following:

  • A phone number where we can reach you, Monday through Friday from 9AM to 5PM ET, and a good time to call you.
  • Apple TV model number.
  • tvOS version number.
  • The name of your cable or satellite TV provider.
  • The username for your TV provider. Please do

not provide your password.

If you have any questions, please feel free to reply to this message and a Customer Care Representative will get back to you within 24 hours.Sincerely,

Jan 29, 2018 10:17 PM in response to vazandrew

This thread is still here yes ...but where is the other one by Larry_Sochrin1? He had a discussion going and I tried to reach it today and this came up. Maybe I can’t properly search or something but he responded to something I said and I got a email and the link now takes me to this:

Unauthorized



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CNBC app Apple TV always glitchy

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