That’s the one, thank you! I don’t know why I couldn’t find that when searching “cnbc” community discussions. Regardless this is the response I got. I’ll update when I do these steps.
Dear David,
Thank you for your patience as we got back to you. We have been unable to replicate this issue on a similarly configured test device. We recommend you uninstall the CNBC App and restart your Apple TV before reinstalling the App.
If the issue persists, please reply to this message and provide the following:
not provide your password.
If you have any questions, please feel free to reply to this message and a Customer Care Representative will get back to you within 24 hours.Sincerely,
Super glitchy for me as well. Nearly new Apple TV 4K w/ tvOS 11.2.6. Signed in through my cable provider (Google Fiber) and I get the error "Token Request Failed". Other streaming apps through my cable provider work fine, including CNNgo, AMC, FoxNow, NBC, ABC, etc.
I just emailed them @ customercare@cnbc.com
I advise everyone having these problems to do the same thing with subject “CNBC on Apple TV tvOS “
There used to be a thread on this by people with the same exact problem but I think it was deleted for some reason.
We shall see the response.
This thread is still here yes ...but where is the other one by Larry_Sochrin1? He had a discussion going and I tried to reach it today and this came up. Maybe I can’t properly search or something but he responded to something I said and I got a email and the link now takes me to this:
Unauthorized
I sent in a comment also. Got an automated reply. We’ll see if anything happens
It would be someone at CNBC who is responsible for the app, you need to contact them
Great, and I agree.
That thread is still there.
I was referring to this one
CNBC app Live stream quality on Apple TV
That will happen when someone has posted something that is a violation of the terms of use of this forum
CNBC app Apple TV always glitchy
