Memory Leak on High Sierra 10.13.3

Question

I have a MB Pro (2016) with 16GB RAM.  Ever since upgrading, performance has been wonky- beachballs way more often across all apps (primarily MS Office stuff though)- memory drops throughout the day (I track using CleanMyMac and Activity Monitor) from max avail of 10GB to less than 1MB).  NOTE:  This is typically just with me running Outlook, PPT, Slack, Skype and either Word or Excel.- when trying to open apps I get unable to open window messages (I am thinking this might be tied to memory or window server)I have read other threads saying this was tied to scaled v default window setup (I set to Default now with no improvement), some threads say that issue was fixed in 10.13.1 and others say it is still out there...Is anyone else noticing this either leak or memory hog that chews up free memory?  Other than continually cleaning up stuff is there anything else I should be doing?  I typically have to reboot once a day and this is what made me dump my PC for work... thanks in advance!Ron

Old Toad · Accepted Answer

Download and run Etrecheck.  Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac&#x27;s performance.

RonIller · Answer

I like this utility, thanks for the recommendation.  However, when I see that the Performance of the report is Below Average, I am not seeing anything that jumps out at me as to why.  Am I missing something here?  PS.  McAfee is required on my system so I can&#x27;t get rid of that.EtreCheck version: 3.4.6 (460)Report generated 2018-01-30 15:56:13Download EtreCheck from https://etrecheck.comRuntime: 5:05Performance: Below AverageClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.Problem: Computer is too slowHardware Information: ⓘ    MacBook Pro (15-inch, 2016)     [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro13,3    1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core    16 GB RAM Not upgradeable        BANK 0/DIMM0            8 GB LPDDR3 2133 MHz ok        BANK 1/DIMM0            8 GB LPDDR3 2133 MHz ok    Handoff/Airdrop2: supported    Wireless:  en0: Unknown    Battery: Health &#x3D; Normal - Cycle count &#x3D; 109    iCloud Quota: 72.54 GB availableVideo Information: ⓘ    AMD Radeon Pro 455 - VRAM: 2 GB        Color LCD 3360 x 2100        HP Z24i 1920 x 1200 @ 60 Hz        HP Z24i 1920 x 1200 @ 60 Hz    Intel HD Graphics 530 - VRAM: 1536 MBDisk Information: ⓘ    APPLE SSD SM0512L disk0: (500.28 GB) (Solid State - TRIM: Yes)        (disk0s1) &lt;not mounted&gt;  [EFI]: 315 MB        (disk0s2) &lt;not mounted&gt;  [APFS Container]: 499.96 GBUSB Information: ⓘ     USB30Bus         Apple Inc. USB2.0 Hub             ASIX Elec. Corp. AX88178              Apple Inc. USB-C VGA Multiport Adapter         Apple Inc. iBridge      USB30Bus         Burr-Brown from TI USB audio CODEC          USB 2.0 Hub             Brother MFC-J880DW      USB31Bus         Apple Inc. USB3.0 Hub      USB31Bus Thunderbolt Information: ⓘ    Apple Inc. thunderbolt_bus_1    Apple Inc. thunderbolt_bus_0        Elgato Systems Thunderbolt 2 DockVirtual disks: ⓘ    Macintosh HD (disk1s1 - APFS) /  [Startup]: 499.96 GB (291.38 GB free)        Encrypted: Yes (Unlocked)        Physical disk: disk0s2 499.96 GB (291.38 GB free)    (disk1s2) &lt;not mounted&gt;  [Preboot]: 499.96 GB        Physical disk: disk0s2 499.96 GB     (disk1s3) &lt;not mounted&gt;  [Recovery]: 499.96 GB        Physical disk: disk0s2 499.96 GB     (disk1s4) /private/var/vm  [VM]: 499.96 GB        Physical disk: disk0s2 499.96 GB System Software: ⓘ    macOS High Sierra  10.13.3 (17D47) - Time since boot: about one hourGatekeeper: ⓘ    Mac App Store and identified developersPossible adware: ⓘ    Unknown file: /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist    One possible adware file found. [Remove/Report]Kernel Extensions: ⓘ        /Applications/zoom.us.app    [not loaded]    zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Lookup]System Launch Agents: ⓘ    [not loaded]    7 Apple tasks    [loaded]    163 Apple tasks    [running]    120 Apple tasksSystem Launch Daemons: ⓘ    [not loaded]    37 Apple tasks    [loaded]    174 Apple tasks    [running]    119 Apple tasksLaunch Agents: ⓘ    [running]    com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2017-07-13) [Lookup]    [not loaded]    com.mcafee.McAfeeSafariHost.plist (? 0 ? - installed 2017-10-23) [Lookup]    [running]    com.mcafee.menulet.plist (McAfee, Inc. - installed 2017-10-23) [Lookup]    [running]    com.mcafee.reporter.plist (McAfee, Inc. - installed 2017-10-23) [Lookup]    [loaded]    com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]    [running]    com.webex.pluginagent.plist (Cisco - installed 2018-01-15) [Lookup]    [running]    net.pulsesecure.pulsetray.plist (? 3d73aecc cc4fc066 - installed 2017-11-06) [Lookup]Launch Daemons: ⓘ    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-14) [Lookup]    [not loaded]    com.mcafee.agent.ma.plist (? 0 ? - installed 2017-09-05) [Lookup]    [not loaded]    com.mcafee.agent.macmn.plist (? 0 ? - installed 2017-09-05) [Lookup]    [not loaded]    com.mcafee.agent.macompat.plist (? 0 ? - installed 2017-09-05) [Lookup]    [not loaded]    com.mcafee.ssm.Eupdate.plist (? 0 ? - installed 2017-09-23) [Lookup]    [not loaded]    com.mcafee.ssm.ScanFactory.plist (? 0 ? - installed 2017-09-23) [Lookup]    [not loaded]    com.mcafee.ssm.ScanManager.plist (? 0 ? - installed 2017-09-23) [Lookup]    [not loaded]    com.mcafee.virusscan.fmpd.plist (? 0 ? - installed 2017-09-23) [Lookup]    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) [Lookup]    [running]    com.tanium.taniumclient.plist (Tanium Inc. - installed 2016-02-19) [Lookup]    [running]    net.pulsesecure.AccessService.plist (? 1d36417 114641e3 - installed 2017-10-24) [Lookup]    [loaded]    net.pulsesecure.UninstallPulse.plist (? 54408489 21555d79 - installed 2017-10-24) [Lookup]User Launch Agents: ⓘ    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-07-18) [Lookup]    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-06) [Lookup]    [loaded]    com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-10-16) [Lookup]    [loaded]    net.juniper.SetupClient.plist (? bf78ea9d 2dda7885 - installed 2018-01-29) [Lookup]User Login Items: ⓘ    Stickies    Application         (/Applications/Stickies.app)    WebEx Productivity Tools    Application         (/Applications/WebEx/Productivity Tools/WebEx Productivity Tools.app)    OneDrive Launcher    SMLoginItem - Hidden (Apple, Inc. - installed 2017-12-15)        (/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app)Internet Plug-ins: ⓘ    FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-18) [Lookup]    Flash Player: 28.0.0.137 (installed 2018-01-18) [Lookup]    QuickTime Plugin: 7.7.3 (installed 2018-01-26)    Web Control: 10.2.3 (installed 2017-10-23) [Lookup]    MeetingJoinPlugin: 1.0 (installed 2017-06-15) [Lookup]User internet Plug-ins: ⓘ    ZoomUsPlugIn: 4.1.10062.1016 (installed 2017-10-20) [Lookup]    WebEx64: 1.1.0 (installed 2017-10-27) [Lookup]3rd Party Preference Panes: ⓘ    Flash Player (installed 2017-12-14) [Lookup]Time Machine: ⓘ    Time Machine not configured!Top Processes by CPU: ⓘ        17%   Microsoft Outlook         8%   Meeting Center         5%   WindowServer         2%   kernel_task         1%   WebEx Productivity ToolsTop Processes by Memory: ⓘ    1.56 GB   kernel_task    633 MB    Microsoft Outlook    329 MB    Slack Helper    321 MB    Skype for Business    243 MB    Slack HelperTop Processes by Network Use: ⓘ    Input     Output    Process name    1 MB      150 KB    mDNSResponder    92 KB     127 KB    biometrickitd    49 KB     11 KB     Slack    13 KB     10 KB     apsd    11 KB     4 KB      OneDriveTop Processes by Energy Use: ⓘ     20.40 Microsoft Outlook     17.90 Meeting Center      6.88 WindowServer      4.10 WebEx Productivity ToolsVirtual Memory Information: ⓘ    8.30 GB   Available RAM    2.08 GB   Free RAM    7.70 GB   Used RAM    6.22 GB   Cached files    0 B       Swap UsedSoftware installs (last 30 days): ⓘ    TaniumClient-6.0.314.1442:  (installed 2018-01-03)    TaniumClient-6.0.314.1442:  (installed 2018-01-03)    TaniumClient-6.0.314.1442:  (installed 2018-01-03)    TaniumClient-6.0.314.1442:  (installed 2018-01-04)    TaniumClient-6.0.314.1442:  (installed 2018-01-04)    TaniumClient-6.0.314.1442:  (installed 2018-01-05)    TaniumClient-6.0.314.1442:  (installed 2018-01-05)    TaniumClient-6.0.314.1442:  (installed 2018-01-06)    TaniumClient-6.0.314.1442:  (installed 2018-01-08)    Slack: 3.0.2 (installed 2018-01-08)    TaniumClient-6.0.314.1442:  (installed 2018-01-08)    TaniumClient-6.0.314.1442:  (installed 2018-01-08)    TaniumClient-6.0.314.1442:  (installed 2018-01-08)    TaniumClient-6.0.314.1442:  (installed 2018-01-09)    TaniumClient-6.0.314.1442:  (installed 2018-01-09)    TaniumClient-6.0.314.1442:  (installed 2018-01-09)    TaniumClient-6.0.314.1442:  (installed 2018-01-09)    Adobe Flash Player:  (installed 2018-01-10)    TaniumClient-6.0.314.1442:  (installed 2018-01-10)    TaniumClient-6.0.314.1442:  (installed 2018-01-10)    TaniumClient-6.0.314.1442:  (installed 2018-01-10)    TaniumClient-6.0.314.1442:  (installed 2018-01-11)    TaniumClient-6.0.314.1442:  (installed 2018-01-11)    TaniumClient-6.0.314.1442:  (installed 2018-01-11)    TaniumClient-6.0.314.1442:  (installed 2018-01-12)    TaniumClient-6.0.314.1442:  (installed 2018-01-12)    TaniumClient-6.0.314.1442:  (installed 2018-01-12)    TaniumClient-6.0.314.1442:  (installed 2018-01-12)    TaniumClient-6.0.314.1442:  (installed 2018-01-13)    TaniumClient-6.0.314.1442:  (installed 2018-01-15)    TaniumClient-6.0.314.1442:  (installed 2018-01-15)    TaniumClient-6.0.314.1442:  (installed 2018-01-15)    TaniumClient-6.0.314.1442:  (installed 2018-01-16)    TaniumClient-6.0.314.1442:  (installed 2018-01-16)    TaniumClient-6.0.314.1442:  (installed 2018-01-16)    TaniumClient-6.0.314.1442:  (installed 2018-01-17)    Microsoft OneNote for Mac:  (installed 2018-01-18)    Microsoft Word for Mac:  (installed 2018-01-18)    Microsoft Excel for Mac:  (installed 2018-01-18)    Microsoft Outlook for Mac:  (installed 2018-01-18)    Microsoft PowerPoint for Mac:  (installed 2018-01-18)    TaniumClient-6.0.314.1442:  (installed 2018-01-18)    TaniumClient-6.0.314.1442:  (installed 2018-01-18)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    TaniumClient-6.0.314.1442:  (installed 2018-01-19)    Slack: 3.0.5 (installed 2018-01-22)    TaniumClient-6.0.314.1442:  (installed 2018-01-22)    TaniumClient-6.0.314.1442:  (installed 2018-01-22)    TaniumClient-6.0.314.1442:  (installed 2018-01-23)    TaniumClient-6.0.314.1442:  (installed 2018-01-23)    Microsoft AutoUpdate:  (installed 2018-01-24)    TaniumClient-6.0.314.1442:  (installed 2018-01-25)    TaniumClient-6.0.314.1442:  (installed 2018-01-25)    TaniumClient-6.0.314.1442:  (installed 2018-01-26)    TaniumClient-6.0.314.1442:  (installed 2018-01-26)    TaniumClient-6.0.314.1442:  (installed 2018-01-26)    TaniumClient-6.0.314.1442:  (installed 2018-01-26)    TaniumClient-6.0.314.1442:  (installed 2018-01-26)    TaniumClient-6.0.314.1442:  (installed 2018-01-27)    TaniumClient-6.0.314.1442:  (installed 2018-01-27)    TaniumClient-6.0.314.1442:  (installed 2018-01-28)    TaniumClient-6.0.314.1442:  (installed 2018-01-28)    TaniumClient-6.0.314.1442:  (installed 2018-01-28)    TaniumClient-6.0.314.1442:  (installed 2018-01-29)    Microsoft Word for Mac:  (installed 2018-01-29)    Microsoft PowerPoint for Mac:  (installed 2018-01-29)    TaniumClient-6.0.314.1442:  (installed 2018-01-29)    TaniumClient-6.0.314.1442:  (installed 2018-01-30)    TaniumClient-6.0.314.1442:  (installed 2018-01-30)    Install information may not be complete.Diagnostics Events (last 3 days for minor events): ⓘ    2018-01-29 06:57:59    systemstats Crash [Open]        Cause:        *** Terminating app due to uncaught exception &#x27;NSInternalInconsistencyException&#x27;, reason: &#x27;Couldn&#x27;t posix_spawn: error 35&#x27;        terminating with uncaught exception of type NSException        abort() called    2018-01-29 00:05:54    masvc Crash [Open]    2018-01-27 19:42:04    OneDrive.app Crash [Open]        Cause:        Assertion failed: (pendingNotifications), function -[CFPrefsSearchListSource _deferredNotify:ofChangesFromDictionary:toDictionary:], file /BuildRoot/Library/Caches/com.apple.xbs/Sources/CoreFoundation/Foundation-1451/ CoreFoundation/Preferences.subproj/CFPrefsSearchListSource.m, line 1113.

RonIller · Answer

Unfortunately my corporate install mandates it be running so I can connect to my VPN.  I know how bad it is for performance but have been living with it forever so when it is running fine, I am good with that level of performance.  Which was still better than my old PC.  The key here is that the Mac went to crap with High Sierra.  Beachballs, memory being used up over the day, crashes and unresponsiveness.  I am not seeing anything on that report that is pointing to a glaring issue

BobTheFisherman · Answer

The "glaring issue" is that you have an unneeded resource using garbage app installed and running Until you uninstall McAfee there is little we can do to help you. Whoever mandated the use of McAfee on your Mac should be replaced with someone a little more familiar with Apple computers.

RonIller · Answer

Agree.  I am hoping they change our corp image to not use McAfee.  The good news is that I de-installed CleanMyMac and the system seems a bit more stable.  I need to shoot whoever told me to get that 😉  thanks for all of the advice!

John Galt · Answer

The good news is that I de-installed CleanMyMac and the system seems a bit more stable.  I need to shoot whoever told me to get thatThat may be a little harsh, but immediate termination of whomever recommended using utterly worthless "anti-virus" garbage on your Mac is justified. As long as "McAfee" is installed your Mac will never work properly.

KiltedTim · Answer

Get rid of CleanMyMac... now. That&#x27;s one of the biggest pieces of cr*p you could possibly install on your system and is undoubtedly causing more problems than it could ever hope to solve.

John Galt · Answer

(I track using CleanMyMac ...Seriously?Other than continually cleaning up stuff is there anything else I should be doing? Stop cleaning up stuff.

KiltedTim · Answer

Get rid of McAfee. It&#x27;s almost as bad as CleanMyMac... There is no need for antivirus software on macOS. All it&#x27;s going to do is cause problems.

Memory Leak on High Sierra 10.13.3

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