iTunes (12.7.3) update problems

I'm trying to update the software but I keep getting

"Errors occurred while installing the updates.

If the problem persists, choose Tools > Download Only and try installing manually"

So I do that and says

"Files shared by these updates" has an invalid signature. The download has been removed.

Press ok; "iTunes" has has an invalid signature. The download has been removed.

Press ok; "iCloud for Windows" has an invalid signature. The download has been removed.

Press ok and says checking for updates and a new folder pops up "Apple Software Updates" with one folder inside "DistCache" I open it and says This folder is empty.

If anyone is having this problem and solved it please help.


I also restarted computer and same thing.


Thank you

iPod touch, iOS 9

Posted on Feb 1, 2018 12:07 AM

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5 replies

Mar 4, 2018 3:58 PM in response to Kamd1911

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator. In some cases you may also need to disable any non-Microsoft anti-virus software while installing.



Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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iTunes (12.7.3) update problems

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