stags blue kai ebay pop up

hi does anyone know how to stop the pop up Stags.bluekai.com coming up each time i go on ebay? it keeps asking me to verify ebay is stags.bluekai.com. I've cleared my cookies and history and done a scan nothing is working. Is this a virus? if it was i would have thought my anti virus would of picked it up. will it go away eventually?

Posted on Feb 1, 2018 9:15 AM

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Posted on Feb 12, 2018 6:43 AM

This is actually not a malware or adware issue. This problem is, unfortunately, normal with Mac OS X 10.9.


Recently, 10.9 systems began to have problems verifying certificates for certain sites. The bluekai.com sites, as well as the Oracle site (who owns bluekai.com), are among the affected sites.


I am not clear at this point what the cause of the problem is, but I have been able to confirm this behavior on a freshly-installed, clean 10.9 system.


Unfortunately, there are only two options available to you. One is to upgrade or downgrade your system. Mac OS X 10.10 and higher do not suffer from this problem, and strangely, for whatever reason, Mac OS X 10.8 is also not affected.


The other option is to stop using Safari and switch to Chrome or Firefox.


Note that Avast would only solve this problem because Avast, in essence, performs a man-in-the-middle attack on your system by installing their own root certificate as a means to decrypt and route all encrypted SSL (https) traffic through their software. This essentially short-circuits the ability of the browser to warn you of certificate issues, covering up the issue without fixing it. This also presents a serious security vulnerability, since A) Avast is intercepting all your encrypted network traffic, and B) Avast is preventing you from seeing normal warnings that would show up if, for example, a site's certificate had been revoked due to bad behavior.


Any other anti-virus software that solves this problem would be engaging in the same bad behavior.

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Feb 4, 2018 12:01 PM in response to Eric Root

Thanks Eric! I did install it and indeed the issue did stop. I disabled mail shield but not the web shield at the moment. Can I ask why do you recommend the uninstall asap - will that not open you up to the same issue with bluekai as before? I will say it did not delete the certification in Keychain Access which is related to the problem from my understanding when Apple Support tried to help me 4 days ago but right now the drop-down warning ended.


Truth is from my understanding eBay ended their contract with bluekai (Oracle), i.e. bluekai despite not being under eBay as a vendor is trying to continue tracking activity - so not sure the issue was a virus or malware.


Thanks! Again I am by no means a computer expert.

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stags blue kai ebay pop up

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