AirPods won’t Reset

I've been reading suggestions for this the last 2 days. I just couldn't get the amber light to come back on no matter what I tried. I finally tried putting a Q-tip and cleaning the bottom of the case as a few people had suggested (even though I've used these only 4 times), and a piece of white tissue paper was pulled out from the bottom. I don't know where it came from but as soon as I removed it the amber light came back on. I would of almost missed it too because it was barely visible on the Q-tip. It's worth a try. Maybe something while packaging is causing all these problems. Hope that helps. Good luck.

Got them working again.

I had both my airpods connected to my device. With different names.

I don't know what really triggerd it. Because it's so untransparent how apple upgrade the firmwares for airpods.

But what I have done is the following

Update my iphone with the latest os version.

In bluetooth settings disconnect and remove the bluetooth connection and forgot this device. I did this for the left and right airpod.

Then I put them back in the case and reset them. This time it worked.

Connected them back again to my device and they we're both working.

Check the About for the Airpods. And strange thing was that the firmware was still the old firmware 1A661.

Couple of minutes later it showed the new firmware 1A671.

If anyone has the same problem as I have maybe this post will help them.

Make sure the airpods are so so clean. Since they have magnets in them they attract a lot of little particles and such. Once I gave both the pods and the charging case a good clean and put them all together the amber light came and I was able to reset and reconnect everything! I also followed the advice of another by turning off my network, and just having bluetooth on. I think the cleaning was the useful part, but might as well try that for the connecting process!

The reason you’re not seeing the amber light is because there is no connection between the Airpod and the case. Clean the metal connection on the airpod and clean the connection in the case with a wetted q-tip. If you’re sure your connections are clean and you’re still not getting the amber light, something in the hardware has gone defective

I had exactly the same problem. One or both of the airpads are not charged and the connection is not established. The problem is sometimes due to poor connection of the charger connectors at the bottom of the charger. The spring properties of the connection is weakened and and it wont charge the airpads. You can check the connection by pushing airpads down and holding it for several minutes. If this is the case, you can pull up some connections with a pin to charge the airpads well. I did this and the problem was solved.

I had the same issue. One Airpod was not detected so I taped "forget the device" then I tried to reconnect the Aipods to my Iphone but it was not working. I tried to reset the Airpods but I couldn't see the status light flash becoming amber. I guess it was because the one Airpod not connecting at the beginning was still unable to reconnect and the case wasn't letting me reset the Airpods. I carefully cleaned the stems of the Aipods and the bottom of the case (where the stems connect). Then I put back the Airpods in the case, closed the case and reopened it and I was immediately able to reconnect the Airpords directly from the Iphone. I hope this will help.

I have just cleaned the again for about the last 20 minutes!! Wiped and wiped with alcohol and QTips! @Klutzyduck.. this time I was even more vigorous as you stated! Finally!!!!!!! They paired to my phone!!! It must have been a microscopic piece of dust! Thank you all... because of your persistence of the same solution I kept trying this over and over!!!

thank you everyone!!!!

Finally fixed mine. Tried every other solution I found online -- didn't work.

My problem: Airpod Pros not pairing with any device. Case fully charged and cleaned. White light flashing whenever open but wouldn't even show up in Bluetooth lists.

My solution: Put both Airpods into the case, lid open. Hold the reset button. After 10 seconds of holding, close the lid of the case WITHOUT letting the button go. Continue to hold for another 10 seconds. Then let go of the button.

Finally got my airpods to reset. The left one wasn’t working and when holding the button down it would only flash white. I cleaned the tips and the receptacles with alcohol and a q-tip, then the light would only flash solid white, so I plugged the case in and tried it and it worked. It reset and my left AirPod works again.

Had same issue including right AirPod not working which IS related. This issue seems to be caused by one of the AirPods no longer making connection at the bottom of the case for whatever reason. I tried cleaning mine with a Q-tip and some rubbing alcohol to no avail. I read one reply which said he/she was able to get the line to turn orange but holding it up ever so slightly. I was able to do the same. I tried to place some cotton at the bottom but did not work either. Finally I remember I had an old case from a pair of AirPods that had been washed. I put my AirPods in that case and BOOM. Worked. So hopefully some of you have an old case laying around.

I went to apple store few days ago, they said we will diagnosis it and update you. What they said me after diagnosis was it’s the fault in there AirPod case and the right bud. There is a thrill in my story, I just had 15 days left in my warranty 😂. They replaced me full case and both buds for free. I am so glad i went in the warranty period. Even if you don’t have warranty they’ll replace for you but they’ll charge. So, you don’t worry it’s not your fault.

If you recently got a replacement airpod, one airpod might be a using a different firmware version than the other. You have to put them both in the case, close the case, plug in the case, and let them charge for 30 minutes. During this time they will update to the same firmware version and you should be able to continue with the reset button.

i found the solution for this problem for everyone that’s has been looking for a fix.

1. drain the battery from both AirPods and case.
2. place both AirPods inside case
3. forget the device in Bluetooth settings
4. charge the case with AirPods inside for 5-10min
5. then reset the AirPods again to connect to iPhone.

the same thing happened to my first pair...

1. let the AirPods die
2. recharge them
3. hold the button in the back for 1 minute straight
4. go to general in settings
5. scroll down
6. Click on "transfer or reset iPhone
7. click reset
8. click reset network settings then try to connect your AirPods again

Someone posted in the thread (a ways down) that cleaning the connections inside the AirPod Case resolved their issue. I just tried it and it resolved mine. I never got anything but a white light.