AirPods won’t Reset

I’m having the same issue. Any resolution? My left airpod won’t work and I am unable to reset them due to no amber light

No, not all reviews are that way. And most people writing articles that some product has a problem have more than their own experience and "many" people. How many is many? 1 million? 2 million? Seems like the trades and rumor sites would have landed all over this.

Obviously a warranty replacement item cannot be returned. And your AirPods are in warranty so you didn't spend anything to get the replacement unit. The question is when did you buy the AirPods. Was it in the last 14 days?

im facing the same problem. From the very beggining, when i opened the case i got a flashing green light. If i press the button, no matter for how long, i get a continuous white light. Tried everything, charging, cleaning etc. Nothing. Any suggestions?

I have had the same problem. Here is what you do. Once your white light is not flashing and just staying on, put them in the case and close the lid. Once closed plug into the lightning connector and open the lid. Then press and hold the button until flashes!

i found the solution for this problem for everyone that’s has been looking for a fix.

1. drain the battery from both AirPods and case.
2. place both AirPods inside case
3. forget the device in Bluetooth settings
4. charge the case with AirPods inside for 5-10min
5. then reset the AirPods again to connect to iPhone.

the same thing happened to my first pair...

1. let the AirPods die
2. recharge them
3. hold the button in the back for 1 minute straight
4. go to general in settings
5. scroll down
6. Click on "transfer or reset iPhone
7. click reset
8. click reset network settings then try to connect your AirPods again

I went to apple store few days ago, they said we will diagnosis it and update you. What they said me after diagnosis was it’s the fault in there AirPod case and the right bud. There is a thrill in my story, I just had 15 days left in my warranty 😂. They replaced me full case and both buds for free. I am so glad i went in the warranty period. Even if you don’t have warranty they’ll replace for you but they’ll charge. So, you don’t worry it’s not your fault.

In your opinion they are overrated and inexpensive. Based on your sample of 1.

If you had purchased your AirPods within 14 days you could return them for a refund. The AppleCare people cannot help you with that and cannot handle it if you wanted to send them back. My AirPods have worked just fine so I think you should be able to use them as intended. Or return them to the Apple Store if they are within 14 days of purchase or sell them if not.

Ya this is the internet. Of course everything is based on my opinion and a sample of 1. Most reviews are!

I would agree they worked fine when I bought them. But I would be wary of people who are now looking to buy them as many people have complained about this issue. Personally, I was more disappointed with the Apple service that I received more than anything. No way, I should be denied the right to return something (the replacement Apple airpod) I bought one day ago without being told that all sales are final upfront.

Same thing here, I slammed my case against the table but that didn’t work for me right away. I had problems getting them to pair after I performed a reset and forget this device. I finally got them to pair after taking the defective one, left airpod, I slammed the AirPod itself against the table and the pair animation popped up!!!! Still have trouble getting the left one to work a lot of the time but at least one works.

Yes. This is what did it for me. Mine are old. I had trouble with the right one not charging. Eventually it wouldn’t trigger the case either. I knew I had to get that amber flash for the reset but could not get it. Only white. The order of operations is important.

1. Not be in pIring mode, must be forgotten in Bluetooth settings

2. Both in case lid closed

3. CASE UNPLUGGED

4. Plug in case

5. Open lid

6. Hold button ~15 sec until amber flash, release

Should be flashing white now.

7. Close lid

8. Open lid and pair.

And BOOM. I have my right one back!!

I had the same issue. It turns out that my right AirPod was defective. I took it out of the case was able to pair it with just the left AirPod. Luckily i had an old set (i lost the case too) and was able to use the right AirPod from that set and it worked just fine. I guess if one pod is inside and not working nothing works

Bought a set yesterday, and having exactly the same issue - They never connected to any devices, won't enter pairing mode and the "reset" method is doing exactly the same thing.... Open the case to a steady green light, press the button and the light goes white and stays like that. It never goes into any other more or resets as per the instructions.

Not that impressed, not seeing solutions online and the store / support doesn't seem to have an answer other than to "send them for repair" - Trying to return them to the place I purchased them is proving frustrating too. So far they're refusing to accept them due to "their hygiene policy"

I was frustrated knowing I could never get mines to pair after purchasing. Needless to say I returned mines to the store... at first the push back was.. “ Go to Apple Store they’ll replace them”. But I had literally purchased them less than 24 hours so the manager went on an exchange

Omg your suggestion is the ONLY thing that worked after trying literally everything. I thought that banging it against the table couldn’t possibly fix it and that it would only do more harm than good but it actually worked. I’m shocked. Thank you