Hi there, janefromburntwood.
I see that you're unable to access email in your Hotmail account on your MacBook Pro. I'm happy to help.
If Mail on your Mac keeps asking for your password -- Follow the steps in this article.
If you can’t send or receive email on your Mac -- If the issue persists, follow the steps in this article.
If the issue remains, please answer the following questions:
- Which macOS is your MacBook Pro currently on?
- Are you receiving a request to verify your identity?
- Are you receiving any alerts? If so, what is/are the message(s)?
Let me know how that goes.
Take care!