iOS 11.2.5 and CarPlay problems in BMW

1. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.
2. Restart your iOS device.
3. On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
4. Update your iOS device.
5. Install any firmware updates for your car stereo.
6. If you still can't connect, contact Apple Support.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Hello. HBDMD

So as seem this is the problem with many peoples when try to update ios 11.2.5 . But im still not really understand clearly that in the Carplay you heard the song connected with your phone via bluthtooth there are have wifi or 3G or not? Or you are hearing the Offline songs? Thanks

Ignore the usual canned responses. This is a confirmed issues in 11.2.5. CarPlay is fried (at least for BMW users) at this point and there isn't any use trying to use it until a fix is released (who knows when that will be).

Can i add to the comments from 4thSpace, I’ve also lost all the memory settings in the car, pre-sets for radio, EQ settings, key memory settings, nav everything. I even tried one of my children’s older iphone's and it still does not offer Carplay, only basic Bluetooth.

My car is booked in to BMW on Tuesday 20th to have all the software re installed / reinstated(hopefully)

I’ll keep you all posted

I'm a Honda owner, and we are having the same issues... as are Ford, Chevy, Mercedes, and several other brands of vehicles. Apple's response hasn't even been cryptic, which would be a better response than the entry level tech support copy and paste of, "How to hook up to Blue Tooth.." response that they put in these forums. It definitely has a 10 year Apple customer beginning to reconsider Android devices as the solution to this issue. Hopefully, they will soon either make a working update available, or at least fess up and tell us here that, yes, they are working on it.

Good morning All,

After suffering the same issues as most people, I’m a 2017 BMW 5series driver and i upgraded to 11.2.5 and apple car play disappeared as well as all the memory function in the car (pre-set radio, audio bass treble, nav, car settings etc - all the iConnect settings), even tried another phone that was not upgraded.

After speaking with BMW, booked my car in for checks. I was informed the 'head unit - control centre' had lots of faults in it, maybe coincidence however the car was only a few months old, i done the iphone upgrade and it all failed.

The end result was it was easier to replace the head unit - control unit, than fix all the faults, a new head unit – control unit was ordered and the software all reinstalled.

I also upgraded the phone to 11.2.6, glad to report everything is working again.

Personally i say the software needs to be reinstalled for the head unit - control unit, or faults cleared and rebooted.

Purchased bmw 2018 with $300 CarPlay, updated my iPhone X to the latest update. CarPlay works but freezes and slows down and when using phone feature the calls go out and reconnect again.....help. Do I call bmw or does Apple fix this.

Afternoon All,

My issues started similar to: CarPlay works but freezes and slows down and when using phone feature the calls go out and reconnect again

I lost all my memory functions, then the main functions of the telephone were standard BMW, the nav had issues as well.

I would suggest going to BMW dealership to have the issue checked by them.

One thing to try when in this state is to reboot the phone. Curious to know whether that works for others that get in a state of CarPlay not connecting. This has worked for me in 11.2.6. Obviously not a fix but a quick workaround in my case.

This isn't an isolated issue. I'm having the same problem and have found similar instances on other forums.

I have the same problem too

After upgrading to IOS 11.2.5 the fuction which can share Apple Maps to BMW Nav is missing!