hello guys.in itune and appstore,i put mobile number as payment method.my phone had lost last week and now i use another phone.the problem is that right now after topping up my mobile number,the balance is deducted quickly even i do not make any purchases.is it probably that my phone number had been hacked.?now i put none to payment method.i am very worried to put credit/debit card for method of payment.i do not want that to happen again.what should i do?
thanks in advance
I assume that you contacted the phone’s carrier about the loss, and that you’ve changed the account’s password. Have you also checked the account’s purchase history and, if there are purchases that you don’t recognise, contacted iTunes Support about them ?
I assume that you contacted the phone’s carrier about the loss, and that you’ve changed the account’s password. Have you also checked the account’s purchase history and, if there are purchases that you don’t recognise, contacted iTunes Support about them ?
Don't post your phone number, these are user public forums. If nothing shows on your iTunes account(s) purchase history, and if they can't be temporary store holding charges (About payment card authorisation holds in the iTunes Store - Apple Support), contact the carrier again, they should be able to stop charges to it
If there are charges which aren't on your iTunes accounts purchase histories you should contact whoever the charges are on - so if using mobile billing contact the carrier
yes,i had contacted my carrier and operator said that the charges are applied because i had sent few messages to the number ***(this number send me apple id verification code when i want to change my apple id password)even i do not send messages to the mentioned number.i also checked history of purchases but nothing suspicious.and for subscription i had free music which is still in free trial for 3 months.how to stop this deduction?please help me.poor me i want to buy application but this condition prevent me to so as it deducts my balance quickly
<Personal Information Edited by Host>
that is not my phone number,that number is the apple’s number which sent me verification code.
aha,should i contact apple customer service(because the number is apple’s number) or my carrier right now?
i called carrier .he said the charges are from apple.from database,he said that i change id password multiple time everyday.what the fish,never,last time i change password 5/2.the charges are due to multiple times of password changing.please admin,+447786205094 is apple number right?how can you charge me.i do not change my password multiple times.
how can you charge me
Neither I, nor anybody else on here, has charged you for anything, we are fellow users and these are user forums.
The number might, or might not be, something to do with iMessage activation e.g. Text messages being sent to 07786205094?
i had checked,that number is based in UK,,i had been scammed.help me.
aha,i see,,,,by the way,thanks a lot for giving me some ideas to solve the problem.i am sorry if offending you and fellow users.but,how to solve it?
thanks in advance
itune payment method
