Poor performance after High Sierra update

Question

Level 1

12 points

Poor performance after High Sierra update

Hello! I have a problem with the performance of my MacBook Pro (13-inch, Early 2011). After upgrading from Sierra to High Sierra, I began to slow down everything, including typing from the keyboard (pressing did not match the text). I made a manual backup of files and installed El Capitan from scratch (because I thought that it is just will not run slowly). Everything began to work better, but did not return to the state before the update. I think that the problem with the patches from Specter and Meltdown. But I do not find these reviews in a large amount.

I tried these items from other threads, but nothing helped:

Shutdown the computer, wait 30 seconds, restart the computer.

Resetting your Mac’s PRAM and NVRAM

Reset the System Management Controller (SMC)

Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.

Also installed EltreCheck and made a report from it. I also do not have a battery, its service life is over. The computer is powered by a power adapter.

EtreCheck version: 3.4.7 (461)

Report generated 2018-02-15 15:57:47

Download EtreCheck from https://etrecheck.com

Runtime: 12:12

Performance: Poor

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ

MacBook Pro (13-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2,3 GHz Intel Core i5 (i5-2415M) CPU: 2-core

12 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless:
en1: 802.11 a/b/g/n

Video Information: ⓘ

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1280 x 800

LG ULTRAWIDE 2560 x 1080 @ 60 Hz

Disk Information: ⓘ

INTEL SSDSC2CW240A3 disk0: (240,06 GB) (Solid State - TRIM: No)

[Show SMART report]

(disk0s1) <not mounted>
[EFI]: 210 MB

macos (disk0s2 - Journaled HFS+) /
[Startup]: 239.20 GB (159.37 GB free)

(disk0s3) <not mounted>
[Recovery]: 650 MB

USB Information: ⓘ

USB20Bus

Apple Inc. FaceTime HD Camera (Built-in)

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. Magic Trackpad 2

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

HD Webcam C525

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

System Software: ⓘ

OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.1.22) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetAdp (5.1.22) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetFlt (5.1.22) [Lookup]

[loaded] org.virtualbox.kext.VBoxUSB (5.1.22) [Lookup]

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 165 Apple tasks

[running] 65 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 47 Apple tasks

[loaded] 165 Apple tasks

[running] 79 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[not loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[failed] ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist (? a2f6f95c d4c2973a - installed 2017-03-20) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]

[running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2018-02-01) [Lookup]

[loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2018-02-01) [Lookup]

[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2018-02-04) [Lookup]

User Launch Agents: ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-03) [Lookup]

[running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2018-02-01) [Lookup]

[running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2018-02-01) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-02-01) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-01) [Lookup]

[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2018-02-04) [Lookup]

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2018-02-01)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

PuntoSwitcher Application

(/Applications/PuntoSwitcher.app)

Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (installed 2016-07-09)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-02) [Lookup]

Default Browser: 601 (installed 2016-07-09)

3rd Party Preference Panes: ⓘ

FUSE (installed 2017-09-21) [Lookup]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

20%
Dropbox

19%
WindowServer

18%
Google Chrome Helper

17%
Google Chrome Helper

15%
cloudd

Top Processes by Memory: ⓘ

806 MB kernel_task

384 MB Google Chrome

366 MB Google Chrome Helper

350 MB Google Chrome Helper

331 MB Google Chrome Helper

Top Processes by Energy Use: ⓘ

52.46 mds_stores

9.84 Telegram

8.48 Google Chrome Helper

7.36 WindowServer

6.20 Google Chrome Helper

Virtual Memory Information: ⓘ

3.52 GB
Available RAM

921 MB Free RAM

8.48 GB
Used RAM

2.62 GB
Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Punto Switcher 2.1.2: 2.1.2 (installed 2018-02-01)

Be Focused: 1.6.2 (installed 2018-02-02)

Adobe_Photoshop_CC_2018_v19.1:
(installed 2018-02-02)

Vagrant:
(installed 2018-02-04)

Oracle VM VirtualBox: 5.1.22 (installed 2018-02-04)

WeChat: 2.3.9 (installed 2018-02-05)

WeChat: 2.3.10 (installed 2018-02-06)

Adobe Flash Player:
(installed 2018-02-07)

SSHFS 2.5.0:
(installed 2018-02-08)

FUSE for macOS:
(installed 2018-02-08)

Trello: 2.10.2 (installed 2018-02-13)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-02-15 15:51:11 WindowServer High CPU use [Open] [Details]

2018-02-14 18:41:17 com.apple.WebKit.WebContent High CPU use [Open] [Details]

MacBook Pro, OS X El Capitan (10.11.6), MacBook Pro (13-inch, Early 2011)

Posted on Feb 15, 2018 7:11 AM

Reply

Answer 1

Best reply

Grant Bennet-Alder

Level 10

127,237 points

Feb 19, 2018 8:25 AM in response to dusblinov

if you have disconnected the battery, that is a bigger mistake than just slowness.

In a desktop Mac, there are some power capacitors that smooth out the DC power to keep surges and sags out of the electronics. On a notebook computer, the battery itself performs that function. If you disconnect or remove the battery, you leave all the electronics open to spikes and sags in the power, that may cause damage.

I think that the problem with the patches from Specter and Meltdown. But I do not find these reviews in a large amount.

Apple has not pushed out the "everybody" patches known to slow down your Intel processor. The Apple patches for these issues are MUCH more targeted and thoughtful, and have negligible impact on performance.

Disk Information: ⓘ

INTEL SSDSC2CW240A3 disk0: (240,06 GB) (Solid State - TRIM: No)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

macos (disk0s2 - Journaled HFS+) / [Startup]: 239.20 GB (159.37 GB free)

(disk0s3) <not mounted> [Recovery]: 650 MB

You have not enabled TRIM on your SSD. If you want your Mac to be reasonably fast, you must enable TRIM, or your drive eventually fills up with deleted data. Then every write gets VERY slow, because there are no big blocks of free space that can be pre-erased to be ready to write new data quickly.

This has two parts:

1) enable TRIM

In Terminal, type this command, enter your password (which will not be echoed) and agree to the "Riot Act" terms, and agree to a Restart now:

sudo trimforce enable

2) purge the old deleted data from your drive:

Restart again is Safe mode. Safe Mode does a five-minute Disk Repair, during which the new setting of trimforce will be honored, and deleted data blocks will be purged. [This setting is not used during Recovery mode, so a Disk Repair in Recovery will not do the same deleted data removal.]

Reply

Answer 2

Feb 19, 2018 8:40 AM in response to dusblinov

Turning on TRIM allows the NEXT deleted data blocks to be purged, but it does not make your drive faster until you have purged enough so that many free blocks become available. That is why the safe mode disk repair is a recommended part of the speed-up.

Reply

Answer 3

Feb 20, 2018 6:28 AM in response to dusblinov

If you simply Boot into Safe Mode, and allow it to proceed to at least the login screen, you do not even need to invoke Disk Utility First Aid/Repair Disk -- because it does a pass of Disk Utility First Aid/Repair Disk automatically as it starts up.

This is a more thorough repair than you can do from almost any other method, because it does the Repair before it starts MacOS. This means it can unmount and repair the entire Disk.

Reply

Answer 4

szrs

Level 1

24 points

Feb 19, 2018 8:11 AM in response to dusblinov

Apple says that "If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed."

Reply

Answer 5

dusblinov Author

Level 1

12 points

Feb 19, 2018 5:27 AM in response to szrs

oh my god, thank you, I will order a new battery

Reply

Answer 6

dusblinov Author

Level 1

12 points

Feb 19, 2018 8:33 AM in response to Grant Bennet-Alder

The battery swelled inside the MacBook, just the day before all these misadventures. I did not think that it could be connected. Thank you! TRIM I turned on, I'll see what will change.

Reply