Hello, Bought a new 2018 BMW 430i and have been having issues from the start with CarPlay using my iPhone X. Continuously disconnects and then reconnects. Usually after about 10 minutes of driving. Has anyone else had this issues and found any resolutions. I’ve been in contact with BMW and they are saying numerous people have been reporting it and it’s an Apple software issue.
iPhone X, iOS 11.2.5
Yesterday I went to the local Apple store. They erased and re-installed the IOS on my IPhone X. Since then, car play is working great. If it fails again, they say the issue will most likely be hardware at which time the phone will need to be replaced.
I have this problem too (VOLVO V90 my2017, VOLVO V90 my2020, iPhone 6 iOS 12.4.4, iPhone XS iOS 13.3): By random, the connection between iPhone and vehicle is disconnected. It does not matter which app is currently active on the iPhone (Phone, Maps, Google maps, Music, ...).
Sometimes it reconnects itself, sometimes you have to confirm the release of the bluetooth phone connection first, sometimes you have to remove the USB plug and plug it in again.
Repeated contact with Apple support: restart of the software (car and iPhone), new pairing of the phone with the car - so far not successful. These are not solutions to the problem.
October 2016 until spring 2018 VOLVO V90 my2017 worked flawlessly with iPhone 6S.
I hope that the software developers of the cars and at Apple will finally work together better here!
Switched off blue tooth before getting near car, connected data cable and.... nothing, reconnected, nothing, turned on blue tooth nothing, disconnected cable, blue tooth connected plugged in cable, connects, 2 minutes or less later, disconnects , same as usual, it’s frustrating having a technology that doesn’t work fully
IOS 11.4
⚠⚠ 08/13/2018 - Well that was short lived.....back to very slow responsiveness again... CarPlay disabled till Apple fixes this nonsense.....
Same problem using iPhone Xs with my Audi Q7. started after iOS 12.1. really annoying and sure it's an apple issue.
Same problem in Toyota. It is the 12.1 update. Apple will not fix I fixed it — bought Samsung phone- works great!!
Presumably a new car. I took my 2018 Subaru to the dealer because of this, they did a software update and after a few weeks I still seem to be working normally now. Worth a try?
Same problem. Mini Cooper s. iPhone 11pro. Also I get buffering. Mini and Apple are both aware of it but haven’t fixed it yet
I am having the exact same problem with my brand new BMW. iPhone X running 11.4 (had the same issues on 11.3). Wireless CarPlay is laggy, unresponsive and frequently disconnects and then sometimes reconnects. I have tried all sorts of resets and repairing to no avail. It is marginally improved only after I hard reset the phone and only for a very short duration. Activating Siri drops the connection. Taking a call drops the connection. Using navigation drops the connection. I can barely play music without it becoming overwhelmed and disconnecting. It is basically unusable.
Apple who is the CarPlay guru that we should be speaking with about this???
Yes, it is extremely laggy. When I press the home button on the carplay app, no matter how short the time I press the button, it invokes Siri instead of going to the carplay home screen. what I find the most frustrating is that I cannot really find any response from Apple putting us at ease that they are working on this issue....or what the solution is.....or how we will be notified when carplay will be working. Carplay is a really cool concept and I will enjoy using it.... once it actually works.
I have a 2017 Chevrolet Colorado and this problem started recently for me as well. I am using IPhone X. Hope there is a resolution very soon. Very distracting when you are using hands free and the call jumps back to the phone. Or you are relying on directions in maps and it cuts out.
hmm interesting. I will also ask Apple store to reload IOS on my iPhone 6 Plus and see if that works for me... Since the regular Bluetooth works perfect, it is hard for me to believe that this may potentially be a hardware issue . Thanks for the update, and I will give an update on my progress once I visited the Apple store..
I am having the same issue with a 2019 Mini Countryman Hybird (Wireless Carplay). Same as everyone stated. Carplay works after rebooting phone most of the time, but often disconnects in the middle of a drive. It also becomes laggy during map usage. I would also like to see this get fixed. I am using IOS 11.4.1.
As a matter of interest, is it the same company that manufacturers the units that are factory installed in the many models of vehicles In which they are fitted?
i know that some companies, such as Pioneer, produce after market units which can be fitted to vehicles, so my question is, do disconnection problems only occur with the units which are factory fitted in vehicles? If there are no problems with after market units, this may at the very least narrow down the source of the problem.
Same problem here, iPhone 7+ plugged into Suzuki Swift SZ5 bought today. First drive out and CarPlay drops in the middle of directing me home. Will try switching cables and hope it sorts the problem tomorrow......
CarPlay disconnecting
