CarPlay disconnecting

I have a 2018 Subaru Impreza and since I got the car I’ve used 4 different cables and even the wireless CarPlay and after 40 minutes it completely shuts off and then my car connects to the phone via Bluetooth unless I unplug the phone from the cable and reconnect it. Doesn’t seem conducive to hands free driving if I have to fumble with my phone every 40 minutes

Yeah, that didn’t work for me. Still at 40 minutes it disconnects. I even have all the screen saver junk turned off... I’m at the point now I just let the audio connect via Bluetooth... who needs the car syncing to the phone anyway. Nice try apple...

Changed cable with a Apple certified cable, same results.

This problem is extremely intermittent.

Personally, I think this is low on your priority list. Apple (you) seems to think this problem can wait, not true.

More and more Cars, trucks and even high-end Motorcycles are having CarPlay with Apple and Android abilities.

Along with your declining Stock prices and and underestimating Android you will loose a bigger market share.

You need to look at the bigger picture before you loose more users.

Telling you you need to replace your new iPhone X is ridiculous. Apple needs to fix this! Very frustrating -- and dangerous! -- when this happens while driving. Brand new 2019 Subaru Xtrek and iPhone X and carplay fails unpredictably.

Of course. It's a 2018 Subaru Impreza Sport Wagon. Constant disconnects until now. I have no idea about the software update. The dealer just checked it, said I did not have the latest and installed it. I can call and ask if it seems super important.

I have a 2019 Acura RDX, iPhone XS, have changed out my cables, and all software is updated and reboots are done and every time I take or make a phone all it answers but in a few minutes it disconnects from car play. The phone then shows the Acura car app, and I have to just use speaker on phone.

The bottom line is it is a Apple CarPlay issue. They don’t respond on the forum or even have a separate topic for CarPlay support. What does that tell you about their commitment to CarPlay. Never thought I would would stop being an Apple fan but this has been going on too long.

you might be right. I have Honda Ridgeline (many Honda victims on this thread) that disconnects randomly often, or does not connect at all. I've tried all kinds of "fixes" but the problem persists. Please update your findings if you have any more info. Not sure what NAV head unit the Honda Ridgeline uses. Thanks for you efforts. It's a dangerous issue having to reconnect carplay all the time.

The above answer does not really solve the problem. I have an iPhone 7 running the latest version of iOS12 and a brand new Honda CR-V. There is only one usb port that works with carplay. I have done all the reboot, restart, change cable, update iOS, etc. stuff. Honda even changed out the USB port. But the carplay continues to disconnect, usually between 3 and 5 minutes after the carplay has first been connected. I then unplug and replug the lightning cord between 1 and 3 times, and eventually it settles down and stays connected. This is a silly situation. There is something unstable in the software connection between carplay and the iPhone. Either that or there is some interference that causes carplay to disconnect. BTW - the disconnect is not dropping phone calls (that is bluetooth anyway), it is using maps, playing music on iTunes or Spotify, playing podcasts, and that sort of thing.

Same issue on iPhone X Max and VW Tiguan. Did not have problem with old iPhone 6 Plus. Keeps disconnecting. Thought is was the lock issue, but now not sure. Will just disconnect in the middle of a podcast, or phone call, or...this is a serious issue, because it takes my eyes off the road to see what is wrong.

Chiming in just to add the problem is still present with a brand new iPhone XS Max and a BMW X7 (also brand new). CarPlay does not stay connected using Bluetooth, and when it self-disconnects it will not allow you to reconnect. So frustrating!!!!

Apple, what:s the problem !!! I see this tread is 1 year plus and had this issue on my LandRover Evoke but thought the issue was with LandRover. I get my new Cadillac XT4 along with a new iPhone XR abd still have the same issue. Been reading this thread and none of the recommendations works. It's been a Year plus and still an issue, you sell your phones for 1000$ +....fix it would you!

Feeling much better knowing I'm not the only ones having this trouble. This problem has been happening since I picked up my Acura RDX last year. Its been more than a year and it seems Apple still has not rectified the problem. Did the problem get worse for everybody with the newest update released a week or 2 ago?

Ever since I updated, I went from having one to two disconnection upon every time I start my car to now having 6-7 disconnections upon startup.

I’ve had this issue with 2 brand new vehicles. I asked the service department to check the issue they said they’d had multiple complaints about this but it was an Apple problem. SO Apple needs to fix this. Advising to update software, disconnect/reconnect is nonsense (and impossible whilst driving), use another port etc - I’m SO p****d off with it, happens all the time so I’m back to Bluetooth and will change to an Android next upgrade &@$*#%^€~¥!!!!!!!!!!!!!!!!

Is Apple monitoring this chat, I’m having the same issue with a 2020 rogue, iPhone 6s. Don’t they reply to give us some advice, even if it’s just that to software team is working on it now..... anything cause we are all saying the same thing. I have the latest 13.2.3 update at this time....

apple technicians, are you there???