CarPlay disconnecting

Mine has seem to gotten worse, won’t even connect at times now and when it does it disconnects in minutes if not quicker, I’ve deciders to buy a new data cable from Apple agent, will get back with results

Resetting is a viable fix until the BT profiles in the car go wonky again. Ever had to reformat a computer that was misbehaving?

These are complex systems, an occasional reset is not out of the ordinary.

Brand new car, little odd in this case. How long have you had I it? Do all I phones connected to it display the same symptoms?

FYI - I've never known BMW to announce a software update. Was this a hardware fix?

Removing the Bluetooth profile works until the next time it happens. It’s also a pain to try to do while driving. Thanks for comment. Agree that if they’re charging for it, it needs to be better.

I have a 2018 Nissan kicks and an iPhone X. When I first got the car I didn’t have any issues with the Apple car play but the next day is when it kept disconnecting from my phone and wanting to use my Bluetooth instead. I tried switching the cords and everything but it’s not working. When it does want to work it’s only for a few minutes until my phone screen locks then it disconnects.. so idk what’s going on but it’s getting a bit annoying..

Also having this issue. Recently upgraded from an iPhone 6s to iPhone 8 and now experiencing constant disconnections to CarPlay whereas it was relatively stable before with the same car (Audi S3) and same lightning cable. Only way to get it connected is by physically disconnecting and reconnecting the cable multiple times only until it drops out again. Very frustrating and from speaking to many others, seems like a widespread issue. Apple really needs to address this bug rather than giving basic instructions on switching phones on and off and trying other USB ports as clearly it is not as simple as that..

You are correct. the problem is only a software issue related to Apple. I used CarPlay before without any issues, but after changing to a new iPhone Xs I cannot use it anymore. The cable is the same and work great with my wife and daughters iphone, but for me it keeps disconnecting specially if I try to select another song in the phone.

So, for me, people saying to change cables, etc, doesn't make any sense. sometimes something else is changed and that's way they believe it's better.

Apple really don't care about us having this issue. too sad!!!

2018 Jeep Wrangler JLU purchased in Feb 2018 ... CarPlay disconnects randomly but it seems like it may have something to do with notifications coming to the phone. It sometimes disconnects and then immediately reconnects, other times it stays disconnected and it won’t reconnect unless I turn the car off and then back on. I’m using an iPhone X. Using the cars media player input and not using CarPlay it never disconnects.

Mine did it prior to google maps being installed. I also have 5 certified apple cables due to the amount of traveling I do and unforseeably forgetting a cable but this is a Apple issue and many people have spent a lot of time fighting with their car manufacturers for no reason.

SobeHall, with regards to "this is a Apple issue and many people have spent a lot of time fighting with their car manufacturers for no reason." - it is likely that Apple plays a role in solving this problem that affects so many different makes and models of vehicles. However, I purchased a vehicle from a manufacturer that claimed their car was CarPlay compatible. So, I would expect the manufacturer would be working closely with Apple to resolve my problem instead of telling me it is an Apple problem and for me to work it out with Apple.

I am having the same issues except with a 2018 Hyundai Sonata. Have tried different cords and there is only one USB for CarPlay with this car. Sometimes, when iphone is first plugged in, car does not even recognize it. Have to unplug and replug until it recognizes phone.

The first thing I would do is to call the company who made the car brand and explain your question(s) if you can talk to the department who installs carPlay. Or maybe if it was a separate company who made CarPlay inside the car. As a starting point and ask for the telephone number and call for technical help. If you do received help then post it on this website to let everyone know how to repair Carlay.

I am having problems with CarPlay disconnecting: 2016 Honda Civic, iPhone XR, iOS 13.1.2, USB connection. To fix it temporarily, I unplug the phone and plug it in again. Problem recurs a few minutes later. Going forward, I will use Bluetooth and the car infotainment system. It’s too bad—I like CarPlay—having the GPS map on the car screen is handy. The CarPlay problem started with iOS 13–IOS 12 was quite stable.

Did that doesn’t work for long. I’ve tried turning off Bluetooth, closing all apps, stopping auto lock, turn on USB connections for all times after locking , restart phone, restart car, restart phone and car, connect with Bluetooth then plug in cable, seems for some it works, the best I’ve had is about 50 mins, once, mostly 10 mins, worse is about 30 seconds

wish Apple would chime in on this thread and either confirm or deny, I’m envious of those who have overcome this issue, I will keep trying though as I hate having a technology that isn’t utilised

Ever since I updated to ios 13 my car play randomly disconnects. I can listen to a song for about 3 mins then it will disconnect and reconnect in a couple seconds. I call ios 13 bug and apple needs to fix it asap. I never had any issues with carplay until I updated. No this is not a radio or car issue, it is definitely a firmware issue on our phones.

Thought I had it fixed with the .3 update last week , it worked for 30 minutes, was so happy but then disconnected again, in the .3 update one fix was for Bluetooth dropping out on some cars, my Bluetooth works fine but for CarPlay you need USB connected cable, come on Apple pull your finger out and get this sorted, software has been updated on car a few weeks ago. 2018 Holden Commodore ZB.