CarPlay disconnecting

Same disconnects here using iPhone 8plus and two XS Maxs w/ 12.1.1 on 2018 Mitsubishi Outlander Sport LE. Mitsubishi replaced the unit, USB and all cabling behind the dash. Used several USB cables, renamed phones to exclude special characters and spaces, hard restarts, removed Mitsubishi profile in Car Play settings to reestablish. Sending logs to Apple now.

I have a 2018 Subaru Impreza and since I got the car I’ve used 4 different cables and even the wireless CarPlay and after 40 minutes it completely shuts off and then my car connects to the phone via Bluetooth unless I unplug the phone from the cable and reconnect it. Doesn’t seem conducive to hands free driving if I have to fumble with my phone every 40 minutes

I have the exact same problem with my 2018 BMW M550I and an I Phone X. I have taken my car to the dealer 6 times and they blame Apple and basically have given up. I have called Apple and they say it is a BMW problem. Meanwhile I can't even use my phone when I drive my car and doing so as you pointed out is extremely dangerous. This is beyond ridiculous!

When in flight mode it never disconnects, so how can it be the cable ?

Since last update it has now stopped disconnecting and I’m using the same cable.

So it’ not hardware or cable related.

Be interested to see what the results are if other drivers test in flight mode and just use iTunes.

I posed this ...

I think I found the problem with the disconnect in CarPlay.

I have a KIA 2018 Stinger GT2. I have Had this problem for 4 months.

Are you ready .... Apple (iPhone) MAPS has been causing the issue.

I stumbled across it when I turned off the Radio and closed the apps on my iPhone.

Apple Maps popped up on my Radio. (Not the Nav that comes with the Radio) It was running. I didn't open it or use it! it must have been running in the back round using resources. I deleted the App from my iPhone. Thank god (Apple), lol allowed users to uninstall there apps.

Once I did that I rebooted the iPhone connected back using the same Lightning Cable and proceeded to see if every thing was still functioning, it was, then I took a drive. Everything is working perfectly. Even all the information for Waze, SiriusXM and other music providers are working great.

Been working with no issues for about 10 days straight. WOW, what a relief.

Funny thing though, every once and a while a little window comes up and reads "Apple maps needs to be installed. go to the apps store". LOL.

Yeah, that didn’t work for me. Still at 40 minutes it disconnects. I even have all the screen saver junk turned off... I’m at the point now I just let the audio connect via Bluetooth... who needs the car syncing to the phone anyway. Nice try apple...

I finally stopped using the Audi cable which came with my car and it's way better. Car play still seems to disconnect but waaaay less frequently. For example, i was out an about boston and the burbs yesterday for about 2.5 hours of driving and it only disconnected 1 time. been using this cable for about a week now. i'm far less frustrated now - thanks to various folks in this group who suggested trying this fix. happy for now....2017 Audi A4 Carplay user.

Changed cable with a Apple certified cable, same results.

This problem is extremely intermittent.

Personally, I think this is low on your priority list. Apple (you) seems to think this problem can wait, not true.

More and more Cars, trucks and even high-end Motorcycles are having CarPlay with Apple and Android abilities.

Along with your declining Stock prices and and underestimating Android you will loose a bigger market share.

You need to look at the bigger picture before you loose more users.

You are correct. the problem is only a software issue related to Apple. I used CarPlay before without any issues, but after changing to a new iPhone Xs I cannot use it anymore. The cable is the same and work great with my wife and daughters iphone, but for me it keeps disconnecting specially if I try to select another song in the phone.

So, for me, people saying to change cables, etc, doesn't make any sense. sometimes something else is changed and that's way they believe it's better.

Apple really don't care about us having this issue. too sad!!!

I have done everything humanly possible. even had the Radio changed out.

Same issues. I have been going thru this since Waze came on board.

I have installed and uninstalled Apps, WiFi on and off, etc.

I think it's something in the iOS 12.x resources running while CarPlay is active. I have even turned off all the Notifications. no change. I'm on the Test team. I have reported numerous Bug Reports. They have fixed some of the Bugs.

Nothing with CarPlay issues.

Has anybody had any issues with Android running on CarPlay ?

Two cars (2017 X5 2018 750) same issue with both. They replaced head unit. It’s a Apple issue. Works perfect in our sons 2017 GTI. Possibly because it has to be plugged into cars data point. Not a option for BMW.

Everything points to this being an Apple software issue. While some have found success jiggling the cord, removing an app, turning some system thingy on or off, etc., others clearly have found no solutions despite attempting the suggested solutions. I hope folks continue posting their solutions in the event they are helpful to someone else, but chances are there is no universal solution until Apple directly addresses it. IMO this is akin to all the reported bugs after any software/hardware release -- some have better battery life, some have worse, some phones crash, some claim it's the best update ever. So I can understand a transient glitch with CarPlay despite the inconvenience to me. What I can't understand is Apple allowing this to fester for 2-3 years now.

I deleted Google Maps yesterday, and so far so good (insert conspiracy theory here), but I'm certainly not holding my breath...

I deleted Google Maps, Waze. I did a factory reset on iPhone. I did a factory reset on nav system in car. I have not reinstalled Google Maps or Waze. In fact, Carplay crashed with nothing but the apps that come with iOS 12.1.2. And it does so without any navigation app (even Apple Maps) active.

One other thought. Whereas it is easy to think of this an Apple problem because it is occurring across multiple vehicle models, it might be useful to hear from others experiencing the problem with the name of the manufacturer of the navigation head in your car. This might help narrow down the source of the problem to some sort of interaction between the Apple device / software and the navigation head hardware and software.

For example, on the two Subaru vehicles I have (Outback and Impreza), the navigation head is made by Harmon Kardon. The connection method is through a Apple certified Lightning cable.

Very specific— In my 2018 Camry xle hybrid iPhone 7+had connection problems with certified cord. When I purchased galaxy - no problems. All started one month after obtaining car when an apple update 12.1 destroyed connection . IT IS AN apple issue they are unable or unwilling to fix!!! Toyota’s unwillingness to update their 2018 model is also to blame. So I now use a Honda Accord with no problems