2012 Macbook Pro - Running slow
My 2012 MBP has started to noticeably run slow. I have 16 GB of RAM and my hard drive is only 64% full so wondering what could be the cause of the problem. I am aware that my battery needs servicing and am wondering if that may be the cause of my problem but I am not sure this could be the root cause. I live in South America so going to the Apple Store to ask for a solution is not an option. I did find a distributor here who does sell Apple batteries which is good because most distributors don't want to deal with the shipping regulations. I also plan on switching over to SSD within a month or two but before I do that, I would like to resolve any issues my computer is having so it does not carry over. Thank you in advance for your assistance.
EtreCheck version: 4.0.3 (4A140)
Report generated: 2018-02-20 10:03:01
Download EtreCheck from https://etrecheck.com
Runtime: 6:29
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Battery failure - Your battery is reporting that it needs to be serviced.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
16 RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
Battery: Health = Service Battery - Cycle count = 736
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI [EFI] 210 MB
disk0s2 - Macintosh HD [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (178.41 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface HUAWEIMobile-Modem: HUAWEIMobile-Modem
Interface Bluetooth-Modem: Bluetooth DUN
Interface fw0: FireWire
Interface en1: AirPort
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en4: HUAWEI Mobile
System Software:
OS X El Capitan 10.11.6 (15G19009)
Time since boot: About 3 hours
System Load: 2.47 (1 min ago) 2.02 (5 min ago) 2.73 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
| Versions | ||
|---|---|---|
| System | Latest | Installed |
| Gatekeeper | 2018-01-22 | 2018-01-24 |
| XProtect | 2018-01-16 | 2018-01-12 |
| Malware Removal Tool | 2018-02-13 | 2018-02-14 |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.Nokia.NokiaInternetModem_AppStart.plist
Executable: /Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_AppStart.app/Contents/MacOS/NokiaIn ternetModem_AppStart -start /Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.22a68319b4d457e170220962fed2e3abacf7a115a1 50874b0b3bacc5.plist
Executable: /Applications/Adobe Reader 8_/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Details: Close match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/HWPortCfg.plist
Executable: /Library/StartupItems/HWPortDetect/HWPortCfg
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.Nokia.NokiaInternetModem_icera-zerocd.plist
Executable: /Applications/Nokia/Nokia Internet Modem.app/Contents/MacOS/NokiaInternetModem_icera-zerocd /Applications/Nokia/Nokia Internet Modem.app/Contents/SharedSupport/config/icera-zerocd.dat
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.2 - SDK 10.13)
[Loaded] SophosFileProtection.kext (9.7.0 - SDK 10.12)
[Loaded] SophosWebProtection.kext (9.7.0 - SDK 10.12)
/System/Library/Extensions
[Not Loaded] ZTEUSBCDCACMControl.kext (ZTEDriver_MacV1.1.9)
[Not Loaded] ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.1.9)
Startup Items:
FanControlDaemon Path: /Library/StartupItems/FanControlDaemon
HP IO Path: /Library/StartupItems/HP IO
HWNetMgr Path: /Library/StartupItems/HWNetMgr
RetroRunHelper Path: /Library/StartupItems/RetroRunHelper
StartOuc Path: /Library/StartupItems/StartOuc
Virex Path: /Library/StartupItems/Virex
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 153 Apple tasks |
| [Running] | 80 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 44 Apple tasks |
| [Loaded] | 150 Apple tasks |
| [Running] | 97 Apple tasks |
| [Other] | One Apple task |
Launch Agents:
| [Running] | com.sophos.home.ui.plist (Sophos - installed 2018-01-25) |
| [Running] | com.Nokia.NokiaInternetModem_AppStart.plist (? 86da4ce - installed 2011-07-28) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-14) |
| [Running] | com.sophos.agent.plist (Sophos - installed 2018-01-25) |
| [Running] | com.Nokia.NokiaInternetModem_icera-zerocd.plist (? a094f421 - installed 2011-07-28) |
| [Running] | HWPortCfg.plist (? 799429ac - installed 2014-10-24) |
Launch Daemons:
| [Running] | com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2017-11-27) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-14) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-14) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-10-03) |
| [Running] | com.sophos.common.servicemanager.plist (Sophos - installed 2018-01-25) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
| [Loaded] | com.adobe.ARM.22a68319b4d457e170220962fed2e3abacf7a115a150874b0b3bacc5.plist (? 0 - installed 2011-10-08) |
| [Running] | com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2017-08-04) |
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2018-02-02)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AppTrap Application (Kumaran Vijayan
(~/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)
Internet Plug-ins:
iPhotoPhotocast: 7.0 (installed 2008-11-01)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
QuickTime Plugin: 7.7.3 (installed 2018-02-02)
Flash Player: 28.0.0.161 (installed 2018-02-06)
AdobePDFViewer: 8.3.1 (installed 2011-10-08)
Default Browser: 601 (installed 2016-07-22)
OVSHelper: 1.1 (installed 2014-10-31)
SharePointBrowserPlugin: 14.5.4 (installed 2015-08-28)
Silverlight: 4.0.60531.0 (installed 2014-05-30)
JavaAppletPlugin: 15.0.1 (installed 2014-10-25)
User Internet Plug-ins:
Picasa: 1.0 (installed 2014-05-14)
Safari Extensions:
| Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-22) |
| iTube Studio.safariextz - iSkysoft Studio - http://www.iskysoft.com (installed 2012-11-21) |
| Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-02-10) |
3rd Party Preference Panes:
AppTrap (installed 2016-06-01)
Fan Control (installed 2007-10-27)
Flash Player (installed 2018-02-01)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB - Disk used: 320.46 GB
Destinations:
B****p [Local]
Total size: 999.86 GB
Total number of backups: 19
Oldest backup: 2017-06-04 10:43:19
Last backup: 2018-02-17 18:19:42
**2 [Local] (Last used)
Total size: 749.78 GB
Total number of backups: 4
Oldest backup: 2018-01-23 18:12:10
Last backup: 2018-02-17 18:57:12
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| kernel_task | Apple | 17 |
| JavaApplicationStub | Azureus Software, Inc. | 15 |
| WindowServer | Apple | 5 |
| Safari | Apple | 3 |
| com.apple.WebKit.WebContent | Apple | 3 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 1.15 GB |
| SophosScanD | 504 MB | |
| softwareupdated | Apple | 480 MB |
| Safari | Apple | 429 MB |
| JavaApplicationStub | Azureus Software, Inc. | 356 MB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| JavaApplicationStub | Azureus Software, Inc. | 10 |
| WindowServer | Apple | 3 |
| com.apple.WebKit.WebContent | Apple | 3 |
| com.apple.WebKit.Networking | Apple | 3 |
| hidd | Apple | 1 |
Virtual Memory Information:
| Available RAM | 10.43 GB |
| Free RAM | 2.76 GB |
| Used RAM | 5.57 GB |
| Cached files | 7.67 GB |
| Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-02-19 19:02:57 mtmfs CPU
2018-02-18 20:32:47 com.apple.WebKit.WebContent CPU
2018-02-15 19:57:21 com.apple.WebKit.Networking CPU
End of report
MacBook Pro, OS X Yosemite (10.10.3)