Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

29 points

iMac Pro - can't install the 10.13.3 supplemental update (from 19.2.2018)

Brand new iMac Pro here which I installed fresh without using a backup to restore from.

The latest supplemental update (fixing the weird symbol crashing messages) can't be installed on my machine. After the update is downloaded and installed, it restarts and stucks for some time at the loading bar after which goes straight to recovery saying OSX should be reinstalled on my disk. I've done the whole procedure twice and it took my whole day in installing updates rather than working, so I am a bit ****** off. Anyone else with the same experience? I have now manually downloaded the .dmg update from apple's site and will try to do the procedure once more. If it matters, I have turned on the encryption of booting from another drive, so when I press alt when booting I have to manually enter my password. OS is installed in the internal SSD, of course.

iMac Pro, macOS High Sierra (10.13.3)

Posted on Feb 22, 2018 1:15 PM

Best reply

StefanTotev Author

Level 1

29 points

Posted on Feb 23, 2018 2:51 AM

Unfortunately I've just did that 🙂 However I didn't have to reinstall this time. What I did was after greeted with the horrid dialogue asking me to reinstall I restarted and held OPTION, input my password and selected the Macintosh HD. It booted just fine. I am not installing any update until 10.13.4 rolls out.

Attaching some screenshots, made a disk check, the end result was that all is fine, but I got a lot of errors which I don't know nothing about...

View in context

Similar questions

28 replies

Feb 23, 2018 2:45 AM in response to StefanTotev

I was just going to post about this, I have the same problem. Don't try to install the DMG, it makes no difference, you're just going to have to reinstall the OS again.

Feb 23, 2018 3:13 AM in response to CountryGirl56

Thank you very much CountryGirl. Since Stefan also had a firmware password set, I'm going to remove it, and install the update for the fifth time. I'll report back how it went.

Feb 23, 2018 3:15 AM in response to teemufromkiuruvesi

You're welcome and good luck.

Feb 23, 2018 10:35 AM in response to StefanTotev

Thanks Stefan, definitely not going to try it then.

Feb 23, 2018 11:01 AM in response to teemufromkiuruvesi

The reinstall took about 2 hours and 10 minutes. 😐

Feb 24, 2018 10:45 AM in response to CountryGirl56

I have none of those things enabled and no Windows. It still happened to me. I’ll Wait to try again. I saw there now is a 10.3.3 updated for iMac pros. Maybe I’ll try that.

YiYT

Level 1

4 points

Feb 24, 2018 11:49 PM in response to Terrance McHugh

Hi Terrence,

I tried that one, didn't work either.

Feb 26, 2018 6:26 AM in response to StefanTotev

Have you maby disabled the SIP protection? On my iMac 2015 I couldn't install it with SIP disabled. I know the matter is different but maybe the source ot the problem is the same

Feb 26, 2018 6:38 AM in response to majortom1967

I haven't disabled SIP.

Mar 3, 2018 3:24 PM in response to tebruno99

There was one released Mar 1 which hit the App Store yesterday.

Mar 7, 2018 7:23 PM in response to StefanTotev

Same problem here with a late 2010 MacPro. My 1016 MacBookPro has had no issues. Takes about 30 minutes to reinstall the OS, pain in the dupa.

Mar 31, 2018 3:09 AM in response to StefanTotev

Today I received my SECOND iMac Pro because the first one was returned because of the update problem. After the start up, again I'm asked for the software update and AGAIN it crashed.

StefanTotev Author

Level 1

29 points

Mar 31, 2018 3:19 AM in response to ImagineFVR

I suggest you go into recovery (CMD+R while booting) and do a reinstall of the OSX (your files will be fine). This will install the latest 10.13.4 update.

iMac Pro - can't install the 10.13.3 supplemental update (from 19.2.2018)