Using Image Capture, there is one video that will not import from my iPhone, which gives me this error on attempts to do so:
Import error (28) An error occured while importing. The item 'IMG_5045' was not imported.
How do I import this ellusive 33 GB video? I want to reclaim that space on my iPhone while not losing the video.
iPhone 8 Plus, iOS 11.2.6
Hello and welcome to Apple Support Communities,
If I understand your post correctly, you are trying to import a video taken on your iPhone from your iPhone to your computer. I'd like to help.
Try importing the video with these steps:
Transfer photos and videos from your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
Hello and welcome to Apple Support Communities,
If I understand your post correctly, you are trying to import a video taken on your iPhone from your iPhone to your computer. I'd like to help.
Try importing the video with these steps:
Transfer photos and videos from your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
Import error (28) An error occured while importing
