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Anybody Know How to Fix "Bird quit unexpectedly" Problem?

I am working with a Mac mini, macOS Sierra. My computer always pops up a window which says" Bird quit unexpectedly, Click Report to see more detailed information and send a report to Apple", just like the following screenshot shows:


User uploaded file

It pops up many times every minute since Jan.28. I even called Apple Support, one guy said he would report my problem and call me back, almost one month later, he still didn't call me, and this windows still pops up everyday.

I clicked " Ignore", it poped up after several seconds, i clicked Report, it done nothing, and reopen again.


At the same time, all the files on this computer i want to sync to iCloud drive can't be synced, and other contents on iCloud drive also can't updated to this computer. This drives me crazy, everyday i get office, and turn on this computer, then drag this "Bird Quit Unexpectedly" Windows to the top right corner of my computer, or i can't work the whole day.


The Solutions I have tried but failed:

1) Turn off iCloud Drive, and turn it on again.

2) Log out iCloud account, and log in again. it only last 30 minutes, then this window will pop up again.


I have already tried to look for solutions, and tried all of them, nothing work. So I post here, hope you guys can help me out! Thank you in advance!

Mac mini, macOS Sierra (10.12.6)

Posted on Feb 26, 2018 9:31 PM

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7 replies

Feb 27, 2018 5:40 PM in response to LarryHN

Hey, Larry!


I have removed CleanMyMac and another MacPaw software from my computer, and also run a malware checking software to remove other malware. Then I found this "Bird Quit Unexpectedly" from a small window become a bigger report window (The small "Bird Quit Unexpectedly" windows didn't pop up, the "Problem Report for Bird" just show up, and also pop up again and again) like the following screenshot shows:

User uploaded file

And I run EtreCheck again, and copy report here:

EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-28 09:22:08

Download EtreCheck from https://etrecheck.com

Runtime: 3:53

Performance: Good


Problem: No problem - just checking

Description:

Process: bird [631]

Path: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/ bird

Identifier: bird

Version: 486.29

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: bird [631]

User ID: 501

Date/Time: 2018-02-28 09:17:47.465 +0800

OS Version: Mac OS X 10.12.6 (16G29)

Report Version: 12

Anonymous UUID: 78DEC2B8-0DCD-EB4F-6A55-F00BCC3BDF19

Time Awake Since Boot: 540 seconds

System Integrity Protection: enabled

Crashed Thread: 2 Dispatch queue: com.apple.sqlite.serverTruth

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]

Application Specific Information:

BUG IN CLIENT OF LIBDISPATCH: Assertion failed: Block was expected to execute on queue [com.apple.sqlite.clientTruth]

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fffd63ed34a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fffd63ec797 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fffc06fc874 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fffc06fbcf1 __CFRunLoopRun + 1361

4 com.apple.CoreFoundation 0x00007fffc06fb544 CFRunLoopRunSpecific + 420

5 com.apple.Foundation 0x00007fffc212c252 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277

6 com.apple.Foundation 0x00007fffc212c12a -[NSRunLoop(NSRunLoop) run] + 76

7 bird 0x000000010951c772 0x10951b000 + 6002

8 libdyld.dylib 0x00007fffd62c6235 start + 1

Thread 1:

0 libsystem_kernel.dylib 0x00007fffd63f544e __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffd64df48e _pthread_wqthread + 1023

2 libsystem_pthread.dylib 0x00007fffd64df07d start_wqthread + 13

Thread 2 Crashed:: Dispatch queue: com.apple.sqlite.serverTruth

0 libdispatch.dylib 0x00007fffd62a2a3f _dispatch_assert_queue_fail + 99

1 libdispatch.dylib 0x00007fffd629b150 dispatch_assert_queue + 155

2 libprequelite.dylib 0x00007fffd5df037d -[PQLConnection fetchObject:sql:] + 160

3 com.apple.CloudDocsDaemon 0x00007fffcb202285 -[BRCClientZone itemByFileID:db:] + 158

4 com.apple.CloudDocsDaemon 0x00007fffcb177804 -[BRCPrivateAppLibrary rootItemID] + 137

5 com.apple.CloudDocsDaemon 0x00007fffcb1daf45 -[CKRecordID(BRCItemAdditions) _itemIDWithLibraryRowID:session:] + 534

6 com.apple.CloudDocsDaemon 0x00007fffcb1db880 -[CKRecordID(BRCItemAdditions) brc_itemIDWithSession:error:] + 437

7 com.apple.CloudDocsDaemon 0x00007fffcb1db586 -[CKRecordID(BRCItemAdditions) brc_itemIDWithSession:] + 77

8 com.apple.CloudDocsDaemon 0x00007fffcb1df0a9 -[CKRecord(BRCSerializationAdditions) deserializeStatInfo:itemID:session:error:] + 6929

9 com.apple.CloudDocsDaemon 0x00007fffcb1ccab4 -[BRCServerZone _saveEditedDirOrDocStructureRecord:error:] + 315

10 com.apple.CloudDocsDaemon 0x00007fffcb1cf043 -[BRCServerZone _saveEditedRecord:error:] + 420

11 com.apple.CloudDocsDaemon 0x00007fffcb1d083f -[BRCServerZone _saveEditedStructureRecords:ignoringRecordIDs:] + 603

12 com.apple.CloudDocsDaemon 0x00007fffcb1d3e2e __135-[BRCServerZone didSyncDownRequestID:serverChangeToken:editedRecords:deletedRecordIDs:deletedSh areRecordIDs:movedZoneNames:syncStatus:]_block_invoke + 2509

13 libprequelite.dylib 0x00007fffd5decdd6 -[PQLConnection _performWithFlags:action:whenFlushed:] + 1459

14 libprequelite.dylib 0x00007fffd5ded91b __41-[PQLConnection performWithFlags:action:]_block_invoke + 36

15 libdispatch.dylib 0x00007fffd62908fc _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fffd6291536 _dispatch_barrier_sync_f_invoke + 83

17 libprequelite.dylib 0x00007fffd5ded89b -[PQLConnection performWithFlags:action:] + 427

18 com.apple.CloudDocsDaemon 0x00007fffcb1d3153 -[BRCServerZone didSyncDownRequestID:serverChangeToken:editedRecords:deletedRecordIDs:deletedSh areRecordIDs:movedZoneNames:syncStatus:] + 1915

19 com.apple.CloudDocsDaemon 0x00007fffcb34142d __59-[BRCSyncDownOperation _performAfterFetchingRecordChanges:]_block_invoke.222 + 945

20 com.apple.cloudkit.CloudKit 0x00007fffc0076e5b -[CKFetchRecordZoneChangesOperation _handleProgressCallback:] + 3064

21 com.apple.cloudkit.CloudKit 0x00007fffc004bbc1 __21-[CKOperation _start]_block_invoke_4 + 155

22 libdispatch.dylib 0x00007fffd6299524 _dispatch_call_block_and_release + 12

23 libdispatch.dylib 0x00007fffd62908fc _dispatch_client_callout + 8

24 libdispatch.dylib 0x00007fffd62a69a0 _dispatch_queue_serial_drain + 896

25 libdispatch.dylib 0x00007fffd6299306 _dispatch_queue_invoke + 1046

26 libdispatch.dylib 0x00007fffd62926b5 _dispatch_root_queue_drain + 476

27 libdispatch.dylib 0x00007fffd629248c _dispatch_worker_thread3 + 99

28 libsystem_pthread.dylib 0x00007fffd64df5a2 _pthread_wqthread + 1299

29 libsystem_pthread.dylib 0x00007fffd64df07d start_wqthread + 13

Thread 3:: Dispatch queue: com.apple.bird.cache-delete

0 libsystem_kernel.dylib 0x00007fffd63f531e __ulock_wait + 10

1 libdispatch.dylib 0x00007fffd62a8c12 _dispatch_ulock_wait + 40

2 libdispatch.dylib 0x00007fffd62a8d76 _dispatch_thread_event_wait_slow + 85

3 libdispatch.dylib 0x00007fffd629b583 _dispatch_barrier_sync_f_slow + 402

4 com.apple.CloudDocsDaemon 0x00007fffcb35df37 __48-[BRCDiskSpaceReclaimer initWithAccountSession:]_block_invoke.28 + 458

5 libdispatch.dylib 0x00007fffd62a556d _dispatch_block_async_invoke + 72

6 libdispatch.dylib 0x00007fffd62908fc _dispatch_client_callout + 8

7 libdispatch.dylib 0x00007fffd62a5a16 _dispatch_continuation_pop + 533

8 libdispatch.dylib 0x00007fffd629ba6c _dispatch_source_latch_and_call + 194

9 libdispatch.dylib 0x00007fffd629313b _dispatch_source_invoke + 1248

10 libdispatch.dylib 0x00007fffd62a67db _dispatch_queue_serial_drain + 443

11 libdispatch.dylib 0x00007fffd6299306 _dispatch_queue_invoke + 1046

12 libdispatch.dylib 0x00007fffd629f020 _dispatch_queue_override_invoke + 369

13 libdispatch.dylib 0x00007fffd62926b5 _dispatch_root_queue_drain + 476

14 libdispatch.dylib 0x00007fffd629248c _dispatch_worker_thread3 + 99

15 libsystem_pthread.dylib 0x00007fffd64df5a2 _pthread_wqthread + 1299

16 libsystem_pthread.dylib 0x00007fffd64df07d start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fffd63f544e __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffd64df621 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffd64df07d start_wqthread + 13

Thread 2 crashed with X86 Thread State (64-bit):

rax: 0x0000000000004307 rbx: 0x00007fada9c1bed0 rcx: 0x0000000000000000 rdx: 0x0000000109527a08

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000700002b9fd40 rsp: 0x0000700002b9fd30

r8: 0x0000000000000008 r9: 0x0000000000000ca0 r10: 0x00007fada9c00000 r11: 0x0000000000000000

r12: 0x0000700002b9fe88 r13: 0x00007fada9f1b530 r14: 0x00007fffdd0faeb0 r15: 0x0000000000000137

rip: 0x00007fffd62a2a3f rfl: 0x0000000000010202 cr2: 0x000000010b90a000

Logical CPU: 0

Error Code: 0x00000000

Trap Number: 6

Binary Images:

0x10951b000 - 0x10951cff3 bird (486.29) <B0188A87-13D8-3852-B63C-8D94A26A3FC4> /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/ bird

0x112a74000 - 0x112ab1dc7 dyld (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> /usr/lib/dyld

0x7fffbd070000 - 0x7fffbd070fff com.apple.Accelerate (1.11 - Accelerate 1.11) <D6A08A72-7758-3CA8-813D-105F6E313E67> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fffbd089000 - 0x7fffbd6c9fe3 com.apple.vImage (8.1 - ???) <4C535C25-EF87-35BE-9BE8-D080A5C24084> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x7fffbd6ca000 - 0x7fffbd891fef libBLAS.dylib (1185.50.4) <7AF8DB9A-E33B-30EB-8767-87AFB951E231> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fffbd892000 - 0x7fffbd8a9fff libBNNS.dylib (15) <26F32264-148E-35E5-A280-CA035CB3D6F0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBNNS.dylib

0x7fffbd8aa000 - 0x7fffbdcb5fff libLAPACK.dylib (1185.50.4) <51B2BABA-F736-3663-885A-65A8991D3560> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fffbdcb6000 - 0x7fffbdcccfff libLinearAlgebra.dylib (1185.50.4) <0EC25E70-05DC-3615-85B6-81721566CF1D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib

0x7fffbdccd000 - 0x7fffbdcd3fff libQuadrature.dylib (3) <EF56C8E6-DE22-3C69-B543-A8648F335FDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libQuadrature.dylib

0x7fffbdcd4000 - 0x7fffbdce7ff7 libSparseBLAS.dylib (1185.50.4) <0BDCF6A7-0228-3719-81C7-B6EBC7911320> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libSparseBLAS.dylib

0x7fffbdce8000 - 0x7fffbde35ff7 libvDSP.dylib (600.60.1) <F46DF4CB-864D-3541-9913-60521FCBBF4A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x7fffbde36000 - 0x7fffbdeedfe3 libvMisc.dylib (600.60.1) <F8770D18-FD5D-31C3-9FBA-D9E39B14247A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x7fffbdeee000 - 0x7fffbdeeefff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <A2FC8240-F62F-3A23-AB10-8CE6B56AF476> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x7fffbdeef000 - 0x7fffbdf2cffb com.apple.Accounts (113 - 113) <8550BD08-7D05-3AC4-A0CC-B67ECB2DE950> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

0x7fffbe1ad000 - 0x7fffbef86ff3 com.apple.AppKit (6.9 - 1504.83.101) <AE51ACB3-D501-3F91-B369-3D3711F24D0A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fffbef98000 - 0x7fffbef98fff com.apple.ApplicationServices (48 - 48) <DA687F9A-7B2D-342B-8796-16E45344F853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fffbef99000 - 0x7fffbf007ff7 com.apple.ApplicationServices.ATS (377 - 422.2) <A31D17BE-F747-39FB-9A84-5F2F8891204C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x7fffbf0a1000 - 0x7fffbf1d0ff7 libFontParser.dylib (194.12) <73C3946D-EF92-3AC1-89C3-0E75B2A85325> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fffbf1d1000 - 0x7fffbf21bfff libFontRegistry.dylib (196.4) <EA96AE47-3369-3DEA-BB82-98348ADBD85B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fffbf318000 - 0x7fffbf3c2ff7 com.apple.ColorSync (4.12.0 - 502.2) <ACA4001E-A0E3-33F6-9CD6-EEC2AA15E322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x7fffbf3c3000 - 0x7fffbf414fff com.apple.HIServices (1.22 - 593) <045870A9-1D92-3FEF-8722-671E99A35E71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x7fffbf415000 - 0x7fffbf424ff3 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2CBE7F61-2056-3F96-99A1-0D527796AFA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x7fffbf425000 - 0x7fffbf472fff com.apple.print.framework.PrintCore (12 - 491) <5027FD58-F0EE-33E4-8577-934CA06CD2AF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x7fffbf473000 - 0x7fffbf4aefff com.apple.QD (3.12 - 313) <B339C41D-8CDF-3342-8414-F9717DCCADD4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x7fffbf4af000 - 0x7fffbf4bafff com.apple.speech.synthesis.framework (6.6.2 - 6.6.2) <7853EFF4-62B9-394E-B7B8-41A645656820> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fffbf4bb000 - 0x7fffbf6c7ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <01518CAB-7DAD-3F09-83F8-B9FE0ABE998F> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fffbf6c8000 - 0x7fffbf6c8fff com.apple.audio.units.AudioUnit (1.14 - 1.14) <B92868F8-2F15-32C0-A5BE-4ABA546B8BE1> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fffbf831000 - 0x7fffbfc0bfff com.apple.CFNetwork (811.5.4 - 811.5.4) <46B1227B-F38C-3F8E-B0B5-5D9861ABF36B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fffbfc2a000 - 0x7fffbff33fff com.apple.HIToolbox (2.1.1 - 857.8) <5367366E-747E-32CF-8E76-93CD8E7424C7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fffbff3e000 - 0x7fffbffd5ff3 com.apple.ink.framework (10.9 - 219) <1BD40B45-FD33-3177-A935-565EE5FC79D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fffbfff6000 - 0x7fffbfffcff7 com.apple.speech.recognition.framework (6.0.1 - 6.0.1) <082895DC-3AC7-3DEF-ADCA-5B018C19C9D3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fffbfffd000 - 0x7fffc00dcffb com.apple.cloudkit.CloudKit (651.14 - 651.14) <9F901E45-23E3-3F45-B66F-1BAB3AFC4462> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit

0x7fffc00dd000 - 0x7fffc00ddfff com.apple.Cocoa (6.11 - 22) <85EDFBE1-75F0-369E-8CA8-C6A639B98FA6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fffc0227000 - 0x7fffc02b4fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <78767F88-91D4-31CE-AAC6-1F9407F479BB> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fffc02b5000 - 0x7fffc02c8fff com.apple.CoreBluetooth (1.0 - 1) <BCB78777-76F0-3CC1-8443-9E61AEF7EF63> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x7fffc02c9000 - 0x7fffc05c8ff3 com.apple.CoreData (120 - 754.2) <0C9D9D78-758D-318F-9049-D42CC7944363> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x7fffc05c9000 - 0x7fffc0676ff7 com.apple.CoreDisplay (1.0 - 1) <53D1EAFE-23A4-398D-BF52-E4299E670DB6> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay

0x7fffc0677000 - 0x7fffc0b0afff com.apple.CoreFoundation (6.9 - 1349.8) <36385A3A-60D3-32DB-BF55-C6D8931A7AA6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fffc0b0b000 - 0x7fffc11aeff7 com.apple.CoreGraphics (2.0 - 1070.22) <A680AD1F-F65A-3C0D-ACD5-4E5B5B8AD23A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x7fffc11af000 - 0x7fffc13f2ffb com.apple.CoreImage (12.4.0 - 451.4.9) <BE4303C9-C9D9-361D-AC94-DBE40EB6700E> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x7fffc13f3000 - 0x7fffc1458ff7 com.apple.corelocation (2101.0.63) <C4C6BE27-85E2-34D5-AEDC-EBB5A7CB78D1> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x7fffc1557000 - 0x7fffc1557fff com.apple.CoreServices (775.19 - 775.19) <7255917D-EFBB-3BE2-A8FD-DAD631BC0949> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fffc1558000 - 0x7fffc15a9fff com.apple.AE (712.5 - 712.5) <61F2AE2C-E04E-3FDF-9E88-201325136C83> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x7fffc15aa000 - 0x7fffc1885ff7 com.apple.CoreServices.CarbonCore (1159.6 - 1159.6) <08AC074C-965B-3EDF-8E45-0707C8DE9EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x7fffc1886000 - 0x7fffc18b9fff com.apple.DictionaryServices (1.2 - 274) <D23866E2-F7C8-3984-A9D4-96552CCDE573> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

0x7fffc18ba000 - 0x7fffc18c2ff3 com.apple.CoreServices.FSEvents (1230.50.1 - 1230.50.1) <2AD1B0E5-7214-37C4-8D11-A27C9CAC0F74> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

0x7fffc18c3000 - 0x7fffc1a2fff7 com.apple.LaunchServices (775.19 - 775.19) <B75A0C49-E376-358C-81EE-6EFB0F605801> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x7fffc1a30000 - 0x7fffc1ae0ffb com.apple.Metadata (10.7.0 - 1075.40) <B2FFCC10-5A9E-396B-B495-3D6C867669EE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fffc1ae1000 - 0x7fffc1b40fff com.apple.CoreServices.OSServices (775.19 - 775.19) <4140569A-1848-3765-A52B-BB61C35CF88F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x7fffc1b41000 - 0x7fffc1bb1fff com.apple.SearchKit (1.4.0 - 1.4.0) <7A6DDA2B-03F1-3137-BA9E-1CC211973E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

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0x7fffd63fe000 - 0x7fffd6445fe7 libsystem_m.dylib (3121.6) <86D499B5-BBDC-3D3B-8A4E-97AE8E6672A4> /usr/lib/system/libsystem_m.dylib

0x7fffd6446000 - 0x7fffd6464ff7 libsystem_malloc.dylib (116.50.8) <A3D15F17-99A6-3367-8C7E-4280E8619C95> /usr/lib/system/libsystem_malloc.dylib

0x7fffd6465000 - 0x7fffd64beffb libsystem_network.dylib (856.60.1) <369D0221-56CA-3C3E-9EDE-94B41CAE77B7> /usr/lib/system/libsystem_network.dylib

0x7fffd64bf000 - 0x7fffd64c8ff3 libsystem_networkextension.dylib (563.60.2) <B021F2B3-8A75-3633-ABB0-FC012B8E9B0C> /usr/lib/system/libsystem_networkextension.dylib

0x7fffd64c9000 - 0x7fffd64d2ff3 libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib

0x7fffd64d3000 - 0x7fffd64dbfe7 libsystem_platform.dylib (126.50.8) <897462FD-B318-321B-A554-E61982630F7E> /usr/lib/system/libsystem_platform.dylib

0x7fffd64dc000 - 0x7fffd64e6ff7 libsystem_pthread.dylib (218.60.3) <B8FB5E20-3295-39E2-B5EB-B464D1D4B104> /usr/lib/system/libsystem_pthread.dylib

0x7fffd64e7000 - 0x7fffd64eaff7 libsystem_sandbox.dylib (592.70.1) <4B92EC49-ACD0-36AE-B07A-A2B8152EAF9D> /usr/lib/system/libsystem_sandbox.dylib

0x7fffd64eb000 - 0x7fffd64ecff3 libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib

0x7fffd64ed000 - 0x7fffd64f4ffb libsystem_symptoms.dylib (532.50.47) <3390E07C-C1CE-348F-ADBD-2C5440B45EAA> /usr/lib/system/libsystem_symptoms.dylib

0x7fffd64f5000 - 0x7fffd6508ff7 libsystem_trace.dylib (518.70.1) <AC63A7FE-50D9-3A30-96E6-F6B7FF16E465> /usr/lib/system/libsystem_trace.dylib

0x7fffd6509000 - 0x7fffd650effb libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib

0x7fffd650f000 - 0x7fffd6538ff7 libxpc.dylib (972.70.1) <BF896DF0-D8E9-31A8-A4B3-01120BFEEE52> /usr/lib/system/libxpc.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1567

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=267.3M resident=0K(0%) swapped_out_or_unallocated=267.3M(100%)

Writable regions: Total=73.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=73.2M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Activity Tracing 256K 2

Dispatch continuations 8192K 2

Kernel Alloc Once 8K 2

MALLOC 39.0M 22

MALLOC guard page 32K 7

SQLite page cache 15.6M 8

STACK GUARD 56.0M 6

Stack 10.0M 6

VM_ALLOCATE 24K 5

__DATA 24.4M 255

__IMAGE 528K 2

__LINKEDIT 114.6M 4

__TEXT 152.7M 257

__UNICODE 556K 2

mapped file 25.0M 6

shared memory 336K 6

=========== ======= =======

TOTAL 447.1M 576

Model: Macmini6,1, BootROM MM61.0106.B1F, 2 processors, Intel Core i5, 2.5 GHz, 10 GB, SMC 2.7f0

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3038372E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)

Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: USB Keyboard

USB Device: USB Optical Mouse

Thunderbolt Bus: Mac mini, Apple Inc., 23.4


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Stuck iCloud - This machine has a large number of pending iCloud transfers.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.


Hardware Information:

Mac mini (Late 2012)

Mac mini Model: Macmini6,1

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

10 RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

LG IPS FULLHD 1920 x 1080 @ 60 Hz


Drives:

disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - M****D (Journaled HFS+) 249.25 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk0s4 - B******P (NTFS) 250.00 GB


Mounted Volumes:

disk0s2 - M****D 249.25 GB (101.83 GB free)

Journaled HFS+

Mount point: /


disk0s4 - B******P 250.00 GB (233.51 GB free)

NTFS

Mount point: /Volumes/B******P


Network:

Interface en0: Ethernet

One IPv4 address

Interface en12: iPhone 9

Interface en9: iPhone 6

Interface en8: iPhone 5

Interface en6: iPhone 3

Interface en4: iPhone

Interface en11: iPhone 8

Interface en10: iPhone 7

Interface en7: iPhone 4

Interface en5: iPhone 2

Interface fw0: FireWire

Interface en1: Wi-Fi


Interface en2: Bluetooth PAN

iCloud Quota: 54 MB available

iCloud Status: 14192 pending files


System Software:

macOS Sierra 10.12.6 (16G29)

Time since boot: Less than an hour

System Load: 4.01 (1 min ago) 3.27 (5 min ago) 1.89 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.qiuyuzhou.shadowsocksX-NG.local.plist

Executable: ~/Library/Application Support/ShadowsocksX-NG/ss-local -c ss-local-config.json

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.qiuyuzhou.shadowsocksX-NG.http.plist

Executable: ~/Library/Application Support/ShadowsocksX-NG/privoxy --no-daemon privoxy.config

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.globy.gv.plist

Executable: ~/Library/globy.gv/globy.gv.app/Contents/MacOS/globy.gv


Kernel Extensions:

/Library/Extensions

[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.2 - SDK 10.13)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 183 Apple tasks
[Running] 92 Apple tasks


System Launch Daemons:

[Not Loaded] 42 Apple tasks
[Loaded] 176 Apple tasks
[Running] 100 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-01-07)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)
[Running] com.tencent.QQMacMgrMonitor.plist (Shenzhen Tencent Computer Systems Company Limited - installed 2017-07-04)
[Loaded] com.oracle.java.Java-Updater.plist (? 24310d3e - installed 2017-07-12)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-15)
[Running] com.sogou.SogouServices.plist (Beijing Sogou Technology Development Co.,Ltd. - installed 2020-06-24)


Launch Daemons:

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-15)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-15)
[Running] com.tencent.QQMacMgr.plist (Shenzhen Tencent Computer Systems Company Limited - installed 2015-10-09)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2015-01-07)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2014-09-25)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-12)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13)


User Launch Agents:

[Running] com.imobie.phonecleandeamon.plist (iMobie Inc. - installed 2015-10-09)
[Running] com.qiuyuzhou.shadowsocksX-NG.http.plist (? 0 - installed 2017-12-27)
[Running] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2015-11-24)
[Running] com.qiuyuzhou.shadowsocksX-NG.local.plist (? 0 - installed 2017-12-27)
[Other] com.iMobie.AnyTransiCloudDownload.plist (? 0 - installed )
[Loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.CCD854F6-2C97-46FA-85B3-A6E E54583DA3.plist (Apple, Inc. - installed 2017-07-28)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02)
[Loaded] com.globy.gv.plist (? 0 - installed 2017-09-28)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2017-10-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ShadowsocksX Application (Zhu Botao

(/Applications/ShadowsocksX.app)

J8RPQ294UB.com.skitch.SkitchHelper SMLoginItem (Skitch Inc - installed 2017-09-22)

(/Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.Ski tchHelper.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)


Internet Plug-ins:

FlashPlayer-10.6: 15.0.0.189 (installed 2014-10-23)

QuickTime Plugin: 7.7.3 (installed 2017-07-28)

Flash Player: 15.0.0.189 (installed 2014-10-23)

JavaAppletPlugin: Java 8 Update 141 build 15 (installed 2017-07-24)

SharePointBrowserPlugin: 14.1.0 (installed 2017-07-28)


User Internet Plug-ins:

QQMail: 1.0.2.0 (installed 2017-08-07)

txftn: 1.0.0.6 (installed 2017-08-07)


3rd Party Preference Panes:

Flash Player (installed 2014-09-25)

Java (installed 2017-07-24)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
system_profiler (2)Apple57
mdsApple15
mdworker (11)Apple15
trustd (3)Apple14
Google Chrome Helper (12)Google, Inc.12


Top Processes by Memory:

Process (count)SourceRAM usage
Google Chrome Helper (14)Google, Inc.1.12 GB
kernel_taskApple783 MB
Google ChromeGoogle, Inc.361 MB
mds_storesApple307 MB
mdworker (11)Apple273 MB


Top Processes by Network Use:

ProcessSourceInputOutput
nwjs -psn_0_49164182 KB20 KB
mDNSResponderApple162 KB32 KB
netbiosdApple184 KB1 KB
ShadowsocksXZhu Botao40 KB39 KB
apsdApple13 KB24 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
bird (2)Apple42
Google Chrome Helper (14)Google, Inc.25
Google ChromeGoogle, Inc.7
WindowServerApple3
hiddApple1


Virtual Memory Information:

Available RAM5.29 GB
Free RAM1012 MB
Used RAM4.71 GB
Cached files4.30 GB
Swap Used0 B


Clean up:

~/Library/LaunchAgents/com.iMobie.AnyTransiCloudDownload.plist

/Applications/AnyTrans.app/Contents/MacOS/AnyTransiCloudDownload.app/Contents/Ma cOS/AnyTransiCloudDownload

Executable not found


Diagnostics Information (past 7 days):

2018-02-27 14:03:43 iCloudPref.prefPane Crash

objc_msgSend selector name: accountID

2018-02-26 19:28:07 bird CPU

2018-02-26 19:13:18 VPN Plus.app Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSPlaceholderDictionary initWithObjects:forKeys:count:: attempt to insert nil object from objects2terminating with uncaught exception of type NSExceptionabort called


End of report


Larry, If you know anything i can do to fix this problem, tell me please? Thank you in advance!

Feb 27, 2018 8:33 PM in response to VikiWoo

Nothing definitive to me - hopefully others will check in - unfortunately the damage that CleanMyMac does (and it is not clear that there is damage caused by it but the error is suspicious) can only be corrected by getting rid of the damaged information and restoring information from before the damage occurred


In the report window copy the first 100 or so lines and post here


and boot into safe mode and see if that clears anything -- Use safe mode to isolate issues with your Mac - Apple Support


LN

Feb 26, 2018 11:53 PM in response to LarryHN

Hey, Larry! I have run EreCheck and copy the results as below:


PS: I know nothing about code, so i just copy all of them here. Thank you very much!



EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-27 15:48:54

Download EtreCheck from https://etrecheck.com

Runtime: 6:05

Performance: Below Average


Problem: No problem - just checking

Description:

Process: bird [50202]

Path: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/ bird

Identifier: bird

Version: 486.29

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: bird [50202]

User ID: 501

Date/Time: 2018-02-27 15:42:30.288 +0800

OS Version: Mac OS X 10.12.6 (16G29)

Report Version: 12

Anonymous UUID: 78DEC2B8-0DCD-EB4F-6A55-F00BCC3BDF19

Time Awake Since Boot: 24000 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: com.apple.sqlite.serverTruth

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]

Application Specific Information:

BUG IN CLIENT OF LIBDISPATCH: Assertion failed: Block was expected to execute on queue [com.apple.sqlite.clientTruth]

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fffc2ae234a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fffc2ae1797 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fffacdf1874 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fffacdf0cf1 __CFRunLoopRun + 1361

4 com.apple.CoreFoundation 0x00007fffacdf0544 CFRunLoopRunSpecific + 420

5 com.apple.Foundation 0x00007fffae821252 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277

6 com.apple.Foundation 0x00007fffae82112a -[NSRunLoop(NSRunLoop) run] + 76

7 bird 0x0000000102256772 0x102255000 + 6002

8 libdyld.dylib 0x00007fffc29bb235 start + 1

Thread 1 Crashed:: Dispatch queue: com.apple.sqlite.serverTruth

0 libdispatch.dylib 0x00007fffc2997a3f _dispatch_assert_queue_fail + 99

1 libdispatch.dylib 0x00007fffc2990150 dispatch_assert_queue + 155

2 libprequelite.dylib 0x00007fffc24e537d -[PQLConnection fetchObject:sql:] + 160

3 com.apple.CloudDocsDaemon 0x00007fffb78f7285 -[BRCClientZone itemByFileID:db:] + 158

4 com.apple.CloudDocsDaemon 0x00007fffb786c804 -[BRCPrivateAppLibrary rootItemID] + 137

5 com.apple.CloudDocsDaemon 0x00007fffb78cff45 -[CKRecordID(BRCItemAdditions) _itemIDWithLibraryRowID:session:] + 534

6 com.apple.CloudDocsDaemon 0x00007fffb78d0880 -[CKRecordID(BRCItemAdditions) brc_itemIDWithSession:error:] + 437

7 com.apple.CloudDocsDaemon 0x00007fffb78d0586 -[CKRecordID(BRCItemAdditions) brc_itemIDWithSession:] + 77

8 com.apple.CloudDocsDaemon 0x00007fffb78d40a9 -[CKRecord(BRCSerializationAdditions) deserializeStatInfo:itemID:session:error:] + 6929

9 com.apple.CloudDocsDaemon 0x00007fffb78c1ab4 -[BRCServerZone _saveEditedDirOrDocStructureRecord:error:] + 315

10 com.apple.CloudDocsDaemon 0x00007fffb78c4043 -[BRCServerZone _saveEditedRecord:error:] + 420

11 com.apple.CloudDocsDaemon 0x00007fffb78c583f -[BRCServerZone _saveEditedStructureRecords:ignoringRecordIDs:] + 603

12 com.apple.CloudDocsDaemon 0x00007fffb78c8e2e __135-[BRCServerZone didSyncDownRequestID:serverChangeToken:editedRecords:deletedRecordIDs:deletedSh areRecordIDs:movedZoneNames:syncStatus:]_block_invoke + 2509

13 libprequelite.dylib 0x00007fffc24e1dd6 -[PQLConnection _performWithFlags:action:whenFlushed:] + 1459

14 libprequelite.dylib 0x00007fffc24e291b __41-[PQLConnection performWithFlags:action:]_block_invoke + 36

15 libdispatch.dylib 0x00007fffc29858fc _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fffc2986536 _dispatch_barrier_sync_f_invoke + 83

17 libprequelite.dylib 0x00007fffc24e289b -[PQLConnection performWithFlags:action:] + 427

18 com.apple.CloudDocsDaemon 0x00007fffb78c8153 -[BRCServerZone didSyncDownRequestID:serverChangeToken:editedRecords:deletedRecordIDs:deletedSh areRecordIDs:movedZoneNames:syncStatus:] + 1915

19 com.apple.CloudDocsDaemon 0x00007fffb7a3642d __59-[BRCSyncDownOperation _performAfterFetchingRecordChanges:]_block_invoke.222 + 945

20 com.apple.cloudkit.CloudKit 0x00007fffac76be5b -[CKFetchRecordZoneChangesOperation _handleProgressCallback:] + 3064

21 com.apple.cloudkit.CloudKit 0x00007fffac740bc1 __21-[CKOperation _start]_block_invoke_4 + 155

22 libdispatch.dylib 0x00007fffc298e524 _dispatch_call_block_and_release + 12

23 libdispatch.dylib 0x00007fffc29858fc _dispatch_client_callout + 8

24 libdispatch.dylib 0x00007fffc299b9a0 _dispatch_queue_serial_drain + 896

25 libdispatch.dylib 0x00007fffc298e306 _dispatch_queue_invoke + 1046

26 libdispatch.dylib 0x00007fffc29876b5 _dispatch_root_queue_drain + 476

27 libdispatch.dylib 0x00007fffc298748c _dispatch_worker_thread3 + 99

28 libsystem_pthread.dylib 0x00007fffc2bd45a2 _pthread_wqthread + 1299

29 libsystem_pthread.dylib 0x00007fffc2bd407d start_wqthread + 13

Thread 2:

0 libsystem_kernel.dylib 0x00007fffc2aea44e __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffc2bd4621 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffc2bd407d start_wqthread + 13

Thread 3:: Dispatch queue: com.apple.bird.cache-delete

0 libsystem_kernel.dylib 0x00007fffc2aea31e __ulock_wait + 10

1 libdispatch.dylib 0x00007fffc299dc12 _dispatch_ulock_wait + 40

2 libdispatch.dylib 0x00007fffc299dd76 _dispatch_thread_event_wait_slow + 85

3 libdispatch.dylib 0x00007fffc2990583 _dispatch_barrier_sync_f_slow + 402

4 com.apple.CloudDocsDaemon 0x00007fffb7a52f37 __48-[BRCDiskSpaceReclaimer initWithAccountSession:]_block_invoke.28 + 458

5 libdispatch.dylib 0x00007fffc299a56d _dispatch_block_async_invoke + 72

6 libdispatch.dylib 0x00007fffc29858fc _dispatch_client_callout + 8

7 libdispatch.dylib 0x00007fffc299aa16 _dispatch_continuation_pop + 533

8 libdispatch.dylib 0x00007fffc2990a6c _dispatch_source_latch_and_call + 194

9 libdispatch.dylib 0x00007fffc298813b _dispatch_source_invoke + 1248

10 libdispatch.dylib 0x00007fffc299b7db _dispatch_queue_serial_drain + 443

11 libdispatch.dylib 0x00007fffc298e306 _dispatch_queue_invoke + 1046

12 libdispatch.dylib 0x00007fffc2994020 _dispatch_queue_override_invoke + 369

13 libdispatch.dylib 0x00007fffc29876b5 _dispatch_root_queue_drain + 476

14 libdispatch.dylib 0x00007fffc298748c _dispatch_worker_thread3 + 99

15 libsystem_pthread.dylib 0x00007fffc2bd45a2 _pthread_wqthread + 1299

16 libsystem_pthread.dylib 0x00007fffc2bd407d start_wqthread + 13

Thread 1 crashed with X86 Thread State (64-bit):

rax: 0x0000000000004907 rbx: 0x00007fba905b7930 rcx: 0x0000000000000000 rdx: 0x0000000102262e08

rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x000070000cf47d40 rsp: 0x000070000cf47d30

r8: 0x0000000000000008 r9: 0x0000000000000b70 r10: 0x00007fba90500000 r11: 0x0000000000001400

r12: 0x000070000cf47e88 r13: 0x00007fba905173e0 r14: 0x00007fffc97efeb0 r15: 0x0000000000000137

rip: 0x00007fffc2997a3f rfl: 0x0000000000010202 cr2: 0x00000001045cd000

Logical CPU: 2

Error Code: 0x00000000

Trap Number: 6

Binary Images:

0x102255000 - 0x102256ff3 bird (486.29) <B0188A87-13D8-3852-B63C-8D94A26A3FC4> /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/ bird

0x10dbda000 - 0x10dc17dc7 dyld (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> /usr/lib/dyld

0x7fffa9765000 - 0x7fffa9765fff com.apple.Accelerate (1.11 - Accelerate 1.11) <D6A08A72-7758-3CA8-813D-105F6E313E67> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fffa977e000 - 0x7fffa9dbefe3 com.apple.vImage (8.1 - ???) <4C535C25-EF87-35BE-9BE8-D080A5C24084> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x7fffa9dbf000 - 0x7fffa9f86fef libBLAS.dylib (1185.50.4) <7AF8DB9A-E33B-30EB-8767-87AFB951E231> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

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0x7fffc1436000 - 0x7fffc152bfef libate.dylib (1.12.13) <DB9881C3-E24A-3984-91E0-77F6F13F795C> /usr/lib/libate.dylib

0x7fffc152f000 - 0x7fffc152fff3 libauto.dylib (187) <34388D0B-C539-3C1B-9408-2BC152162E43> /usr/lib/libauto.dylib

0x7fffc1530000 - 0x7fffc1540ff3 libbsm.0.dylib (34) <20084796-B04D-3B35-A003-EA11459557A9> /usr/lib/libbsm.0.dylib

0x7fffc1541000 - 0x7fffc154fff7 libbz2.1.0.dylib (38) <ADFA329A-DCE7-356D-8F09-A3168DFC6610> /usr/lib/libbz2.1.0.dylib

0x7fffc1550000 - 0x7fffc15a6ff7 libc++.1.dylib (307.5) <0B43BB5D-E6EB-3464-8DE9-B41AC8ED9D1C> /usr/lib/libc++.1.dylib

0x7fffc15a7000 - 0x7fffc15d0ff7 libc++abi.dylib (307.4) <BC271AD3-831B-362A-9DA7-E8C51F285FE4> /usr/lib/libc++abi.dylib

0x7fffc15d1000 - 0x7fffc15e1ffb libcmph.dylib (6) <2B5D405E-2D0B-3320-ABD6-622934C86ABE> /usr/lib/libcmph.dylib

0x7fffc15e2000 - 0x7fffc15f8ff7 libcompression.dylib (39) <BDAA8CC7-0BFC-36EC-9E75-58BDC15AC3B6> /usr/lib/libcompression.dylib

0x7fffc15f9000 - 0x7fffc15f9ff7 libcoretls.dylib (121.50.4) <64B1001E-10F6-3542-A3B2-C4B49F51817F> /usr/lib/libcoretls.dylib

0x7fffc15fa000 - 0x7fffc15fbff3 libcoretls_cfhelpers.dylib (121.50.4) <1A10303E-5EB0-3C7C-9165-021FCDFD934D> /usr/lib/libcoretls_cfhelpers.dylib

0x7fffc192c000 - 0x7fffc1937fff libcsfde.dylib (540.30.1) <0C2B183B-16D9-3D5F-962D-0A09C7063211> /usr/lib/libcsfde.dylib

0x7fffc1938000 - 0x7fffc198bff7 libcups.2.dylib (450) <9950BFCB-7882-33C9-9ECF-CE66773C5657> /usr/lib/libcups.2.dylib

0x7fffc198c000 - 0x7fffc19defff libcurl.4.dylib (95.70.1) <8987EFA8-0BF6-3E2A-8F04-7BD5803B9A37> /usr/lib/libcurl.4.dylib

0x7fffc1a08000 - 0x7fffc1a08fff libenergytrace.dylib (15) <A1B040A2-7977-3097-9ADF-34FF181EB970> /usr/lib/libenergytrace.dylib

0x7fffc1a18000 - 0x7fffc1a1dff7 libheimdal-asn1.dylib (498.50.8) <A40E3196-235E-34CE-AD9A-8D1AFC5DE004> /usr/lib/libheimdal-asn1.dylib

0x7fffc1a1e000 - 0x7fffc1b10ff7 libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib

0x7fffc1b11000 - 0x7fffc1d36ffb libicucore.A.dylib (57166.0.1) <CCD2ED24-3071-383B-925D-8D763BB12A6F> /usr/lib/libicucore.A.dylib

0x7fffc1d3c000 - 0x7fffc1d3dfff liblangid.dylib (126) <2085E7A7-9A34-3735-87F4-F174EF8EABF0> /usr/lib/liblangid.dylib

0x7fffc1d3e000 - 0x7fffc1d57ffb liblzma.5.dylib (10) <44BD0279-99DD-36B5-8A6E-C11432E2098D> /usr/lib/liblzma.5.dylib

0x7fffc1d58000 - 0x7fffc1d6eff7 libmarisa.dylib (5) <9030D214-5D0F-30CB-AC03-902C63909362> /usr/lib/libmarisa.dylib

0x7fffc1d6f000 - 0x7fffc2017ff7 libmecabra.dylib (744.8) <D429FCC9-42A4-38B3-8784-44024BC859EF> /usr/lib/libmecabra.dylib

0x7fffc204a000 - 0x7fffc20c4ff3 libnetwork.dylib (856.60.1) <191E99F5-4723-3180-8013-02AF2F9AE4B8> /usr/lib/libnetwork.dylib

0x7fffc20c5000 - 0x7fffc249abc7 libobjc.A.dylib (709.1) <4DF3C25C-52C2-3F01-A3EF-0D9D53A73C1C> /usr/lib/libobjc.A.dylib

0x7fffc249b000 - 0x7fffc249cfff libodfde.dylib (23.50.1) <744F1E66-11EB-3A4D-8944-722F39C55278> /usr/lib/libodfde.dylib

0x7fffc249d000 - 0x7fffc24a1fff libpam.2.dylib (21.30.1) <71EB0D88-DE84-3C8D-A2C5-58AA282BC5BC> /usr/lib/libpam.2.dylib

0x7fffc24a2000 - 0x7fffc24d3fff libpcap.A.dylib (67.60.1) <F6BC6ED6-AEE4-3520-B248-0C342636E2B0> /usr/lib/libpcap.A.dylib

0x7fffc24db000 - 0x7fffc24edff3 libprequelite.dylib (70) <1592E587-ED8C-31C3-9BFC-50DEC1D071B5> /usr/lib/libprequelite.dylib

0x7fffc24f0000 - 0x7fffc250cffb libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib

0x7fffc250d000 - 0x7fffc2546fff libsandbox.1.dylib (592.70.1) <9C428C49-9D9A-3F9F-9573-BF5202D1F933> /usr/lib/libsandbox.1.dylib

0x7fffc2547000 - 0x7fffc2559ffb libsasl2.2.dylib (209) <32107C59-22C6-3049-B86E-9C2F85FF549B> /usr/lib/libsasl2.2.dylib

0x7fffc255c000 - 0x7fffc26a2fff libsqlite3.dylib (254.8) <058036FD-6EF3-3F9C-BF9B-2CB7A57205D7> /usr/lib/libsqlite3.dylib

0x7fffc2793000 - 0x7fffc2796ff7 libutil.dylib (47.30.1) <88CC63B3-0EDF-306E-9AB5-D87EBE0F3F16> /usr/lib/libutil.dylib

0x7fffc2797000 - 0x7fffc27a4fff libxar.1.dylib (357) <69547C64-E811-326F-BBED-490C6361BDCB> /usr/lib/libxar.1.dylib

0x7fffc27a5000 - 0x7fffc2894fff libxml2.2.dylib (30.17) <D4C3E467-37C6-34DE-8A1B-E7BFC29985E9> /usr/lib/libxml2.2.dylib

0x7fffc2895000 - 0x7fffc28befff libxslt.1.dylib (15.9) <00735AD5-B62D-3E83-86AC-5533E4E2B102> /usr/lib/libxslt.1.dylib

0x7fffc28bf000 - 0x7fffc28d0ff3 libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib

0x7fffc28df000 - 0x7fffc28e3ff7 libcache.dylib (79) <093A4DAB-8385-3D47-A350-E20CB7CCF7BF> /usr/lib/system/libcache.dylib

0x7fffc28e4000 - 0x7fffc28eefff libcommonCrypto.dylib (60092.50.5) <8A64D1B0-C70E-385C-92F0-E669079FDA90> /usr/lib/system/libcommonCrypto.dylib

0x7fffc28ef000 - 0x7fffc28f6fff libcompiler_rt.dylib (62) <55D47421-772A-32AB-B529-1A46C2F43B4D> /usr/lib/system/libcompiler_rt.dylib

0x7fffc28f7000 - 0x7fffc28fffff libcopyfile.dylib (138) <819BEA3C-DF11-3E3D-A1A1-5A51C5BF1961> /usr/lib/system/libcopyfile.dylib

0x7fffc2900000 - 0x7fffc2983fdf libcorecrypto.dylib (442.50.19) <65D7165E-2E71-335D-A2D6-33F78E2DF0C1> /usr/lib/system/libcorecrypto.dylib

0x7fffc2984000 - 0x7fffc29b5fff libdispatch.dylib (703.50.37) <6582BAD6-ED27-3B30-B620-90B1C5A4AE3C> /usr/lib/system/libdispatch.dylib

0x7fffc29b6000 - 0x7fffc29bbffb libdyld.dylib (433.5) <9B2AC56D-107C-3541-A127-9094A751F2C9> /usr/lib/system/libdyld.dylib

0x7fffc29bc000 - 0x7fffc29bcffb libkeymgr.dylib (28) <7AA011A9-DC21-3488-BF73-3B5B14D1FDD6> /usr/lib/system/libkeymgr.dylib

0x7fffc29bd000 - 0x7fffc29c9fff libkxld.dylib (3789.70.16) <BD02EF3F-6E09-3A64-AB21-553D5B1D2859> /usr/lib/system/libkxld.dylib

0x7fffc29ca000 - 0x7fffc29cafff liblaunch.dylib (972.70.1) <B856ABD2-896E-3DE0-B2C8-146A6AF8E2A7> /usr/lib/system/liblaunch.dylib

0x7fffc29cb000 - 0x7fffc29d0ff3 libmacho.dylib (898) <17D5D855-F6C3-3B04-B680-E9BF02EF8AED> /usr/lib/system/libmacho.dylib

0x7fffc29d1000 - 0x7fffc29d3ff3 libquarantine.dylib (85.50.1) <12448CC2-378E-35F3-BE33-9DC395A5B970> /usr/lib/system/libquarantine.dylib

0x7fffc29d4000 - 0x7fffc29d5ffb libremovefile.dylib (45) <38D4CB9C-10CD-30D3-8B7B-A515EC75FE85> /usr/lib/system/libremovefile.dylib

0x7fffc29d6000 - 0x7fffc29eeff7 libsystem_asl.dylib (349.50.5) <096E4228-3B7C-30A6-8B13-EC909A64499A> /usr/lib/system/libsystem_asl.dylib

0x7fffc29ef000 - 0x7fffc29efff7 libsystem_blocks.dylib (67) <10DC5404-73AB-35B3-A277-A8AFECB476EB> /usr/lib/system/libsystem_blocks.dylib

0x7fffc29f0000 - 0x7fffc2a7dfef libsystem_c.dylib (1158.50.2) <E5AE5244-7D0C-36AC-8BB6-C7AE7EA52A4B> /usr/lib/system/libsystem_c.dylib

0x7fffc2a7e000 - 0x7fffc2a81ffb libsystem_configuration.dylib (888.60.2) <BECC01A2-CA8D-31E6-BCDF-D452965FA976> /usr/lib/system/libsystem_configuration.dylib

0x7fffc2a82000 - 0x7fffc2a85fff libsystem_coreservices.dylib (41.4) <7D26DE79-B424-3450-85E1-F7FAB32714AB> /usr/lib/system/libsystem_coreservices.dylib

0x7fffc2a86000 - 0x7fffc2a9efff libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib

0x7fffc2a9f000 - 0x7fffc2aa5fff libsystem_dnssd.dylib (765.50.9) <CC960215-0B1B-3822-A13A-3DDE96FA796F> /usr/lib/system/libsystem_dnssd.dylib

0x7fffc2aa6000 - 0x7fffc2acfff7 libsystem_info.dylib (503.50.4) <611DB84C-BF70-3F92-8702-B9F28A900920> /usr/lib/system/libsystem_info.dylib

0x7fffc2ad0000 - 0x7fffc2af2ff7 libsystem_kernel.dylib (3789.70.16) <34B1F16C-BC9C-3C5F-9045-0CAE91CB5914> /usr/lib/system/libsystem_kernel.dylib

0x7fffc2af3000 - 0x7fffc2b3afe7 libsystem_m.dylib (3121.6) <86D499B5-BBDC-3D3B-8A4E-97AE8E6672A4> /usr/lib/system/libsystem_m.dylib

0x7fffc2b3b000 - 0x7fffc2b59ff7 libsystem_malloc.dylib (116.50.8) <A3D15F17-99A6-3367-8C7E-4280E8619C95> /usr/lib/system/libsystem_malloc.dylib

0x7fffc2b5a000 - 0x7fffc2bb3ffb libsystem_network.dylib (856.60.1) <369D0221-56CA-3C3E-9EDE-94B41CAE77B7> /usr/lib/system/libsystem_network.dylib

0x7fffc2bb4000 - 0x7fffc2bbdff3 libsystem_networkextension.dylib (563.60.2) <B021F2B3-8A75-3633-ABB0-FC012B8E9B0C> /usr/lib/system/libsystem_networkextension.dylib

0x7fffc2bbe000 - 0x7fffc2bc7ff3 libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib

0x7fffc2bc8000 - 0x7fffc2bd0fe7 libsystem_platform.dylib (126.50.8) <897462FD-B318-321B-A554-E61982630F7E> /usr/lib/system/libsystem_platform.dylib

0x7fffc2bd1000 - 0x7fffc2bdbff7 libsystem_pthread.dylib (218.60.3) <B8FB5E20-3295-39E2-B5EB-B464D1D4B104> /usr/lib/system/libsystem_pthread.dylib

0x7fffc2bdc000 - 0x7fffc2bdfff7 libsystem_sandbox.dylib (592.70.1) <4B92EC49-ACD0-36AE-B07A-A2B8152EAF9D> /usr/lib/system/libsystem_sandbox.dylib

0x7fffc2be0000 - 0x7fffc2be1ff3 libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib

0x7fffc2be2000 - 0x7fffc2be9ffb libsystem_symptoms.dylib (532.50.47) <3390E07C-C1CE-348F-ADBD-2C5440B45EAA> /usr/lib/system/libsystem_symptoms.dylib

0x7fffc2bea000 - 0x7fffc2bfdff7 libsystem_trace.dylib (518.70.1) <AC63A7FE-50D9-3A30-96E6-F6B7FF16E465> /usr/lib/system/libsystem_trace.dylib

0x7fffc2bfe000 - 0x7fffc2c03ffb libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib

0x7fffc2c04000 - 0x7fffc2c2dff7 libxpc.dylib (972.70.1) <BF896DF0-D8E9-31A8-A4B3-01120BFEEE52> /usr/lib/system/libxpc.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 17164

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=267.3M resident=0K(0%) swapped_out_or_unallocated=267.3M(100%)

Writable regions: Total=74.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=74.2M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Activity Tracing 256K 2

Dispatch continuations 8192K 2

Kernel Alloc Once 8K 2

MALLOC 40.0M 20

MALLOC guard page 32K 7

SQLite page cache 16.1M 8

STACK GUARD 56.0M 5

Stack 9752K 5

VM_ALLOCATE 24K 5

__DATA 24.4M 253

__IMAGE 528K 2

__LINKEDIT 114.6M 4

__TEXT 152.7M 257

__UNICODE 556K 2

mapped file 29.3M 9

shared memory 336K 7

=========== ======= =======

TOTAL 452.4M 574

Model: Macmini6,1, BootROM MM61.0106.B1F, 2 processors, Intel Core i5, 2.5 GHz, 10 GB, SMC 2.7f0

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3038372E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)

Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: USB Keyboard

USB Device: USB Optical Mouse

Thunderbolt Bus: Mac mini, Apple Inc., 23.4


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Proxies - Network proxies detected. This could be evidence of malware.

Stuck iCloud - This machine has a large number of pending iCloud transfers.

Heavy CPU usage - Some processes are using an unusually high amount of CPU.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

Mac mini (Late 2012)

Mac mini Model: Macmini6,1

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

10 RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

LG IPS FULLHD 1920 x 1080 @ 60 Hz


Drives:

disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - M****D (Journaled HFS+) 249.25 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk0s4 - B******P (NTFS) 250.00 GB


Mounted Volumes:

disk0s2 - M****D 249.25 GB (100.75 GB free)

Journaled HFS+

Mount point: /


disk0s3 - Recovery HD [Recovery] 650 MB (124 MB free)

Journaled HFS+

Mount point: /Volumes/Recovery HD


disk0s4 - B******P 250.00 GB (233.51 GB free)

NTFS

Mount point: /Volumes/B******P


Network:

Interface en0: Ethernet

One IPv4 address

Proxies: SOCKS

Interface en12: iPhone 9

Proxies: SOCKS

Interface en9: iPhone 6

Proxies: SOCKS

Interface en8: iPhone 5

Proxies: SOCKS

Interface en6: iPhone 3

Proxies: SOCKS

Interface en4: iPhone

Proxies: SOCKS

Interface en11: iPhone 8

Proxies: SOCKS

Interface en10: iPhone 7

Proxies: SOCKS

Interface en7: iPhone 4

Proxies: SOCKS

Interface en5: iPhone 2

Proxies: SOCKS

Interface fw0: FireWire

Interface en1: Wi-Fi


Proxies: SOCKS

Interface en2: Bluetooth PAN

Proxies: SOCKS

iCloud Quota: 29.51 GB available

iCloud Status: 3435 pending files


System Software:

macOS Sierra 10.12.6 (16G29)

Time since boot: About 6 hours

System Load: 3.29 (1 min ago) 3.39 (5 min ago) 3.21 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.qiuyuzhou.shadowsocksX-NG.local.plist

Executable: ~/Library/Application Support/ShadowsocksX-NG/ss-local -c ss-local-config.json

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.urceole.plist

Executable: ~/Library/UpdateMac/urceole/urceole

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.globy.gv.plist

Executable: ~/Library/globy.gv/globy.gv.app/Contents/MacOS/globy.gv

Launchd: ~/Library/LaunchAgents/com.qiuyuzhou.shadowsocksX-NG.http.plist

Executable: ~/Library/Application Support/ShadowsocksX-NG/privoxy --no-daemon privoxy.config

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Extensions

[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.0 - SDK 10.12)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 169 Apple tasks
[Running] 106 Apple tasks


System Launch Daemons:

[Not Loaded] 42 Apple tasks
[Loaded] 174 Apple tasks
[Running] 101 Apple tasks
[Other] 3 Apple tasks


Launch Agents:

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-01-07)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)
[Running] com.tencent.QQMacMgrMonitor.plist (Shenzhen Tencent Computer Systems Company Limited - installed 2017-07-04)
[Loaded] com.oracle.java.Java-Updater.plist (? 24310d3e - installed 2017-07-12)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-19)
[Running] com.sogou.SogouServices.plist (Beijing Sogou Technology Development Co.,Ltd. - installed 2020-06-24)


Launch Daemons:

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-19)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-19)
[Running] com.tencent.QQMacMgr.plist (Shenzhen Tencent Computer Systems Company Limited - installed 2015-10-09)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2015-01-07)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2014-09-25)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-12)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13)


User Launch Agents:

[Running] com.imobie.phonecleandeamon.plist (iMobie Inc. - installed 2015-10-09)
[Running] com.qiuyuzhou.shadowsocksX-NG.http.plist (? 0 - installed 2017-12-27)
[Running] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2015-11-24)
[Running] com.qiuyuzhou.shadowsocksX-NG.local.plist (? 0 - installed 2017-12-27)
[Other] com.iMobie.AnyTransiCloudDownload.plist (? 0 - installed )
[Loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.CCD854F6-2C97-46FA-85B3-A6E E54583DA3.plist (Apple, Inc. - installed 2017-07-28)
[Not Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-06-27)
[Loaded] com.urceole.plist (? 0 - installed 2018-02-02)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02)
[Loaded] com.globy.gv.plist (? 0 - installed 2017-09-28)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2017-10-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ShadowsocksX Application (Zhu Botao

(/Applications/ShadowsocksX.app)

J8RPQ294UB.com.skitch.SkitchHelper SMLoginItem (Skitch Inc - installed 2017-09-22)

(/Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.Ski tchHelper.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)


Internet Plug-ins:

FlashPlayer-10.6: 15.0.0.189 (installed 2014-10-23)

QuickTime Plugin: 7.7.3 (installed 2017-07-28)

Flash Player: 15.0.0.189 (installed 2014-10-23)

JavaAppletPlugin: Java 8 Update 141 build 15 (installed 2017-07-24)

SharePointBrowserPlugin: 14.1.0 (installed 2017-07-28)


User Internet Plug-ins:

QQMail: 1.0.2.0 (installed 2017-08-07)

txftn: 1.0.0.6 (installed 2017-08-07)


3rd Party Preference Panes:

Flash Player (installed 2014-09-25)

Java (installed 2017-07-24)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
birdApple89
system_profiler (2)Apple44
osascript (6)40
DingTalk --nwjs --extension-process --enable-webrtc-hw-h264-encoding --disable-client-side-phishing-detection --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --enable-pinch --num-raster-threads=2 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --content-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,35 53,34037,3553,34037,34037 --video-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,3553 ,34037,3553,34037,34037 --channel=520.1.160042395837
trustd (3)Apple18


Top Processes by Memory:

Process (count)SourceRAM usage
Google Chrome Helper (22)Google, Inc.3.38 GB
kernel_taskApple731 MB
Google ChromeGoogle, Inc.443 MB
DingTalk --nwjs --extension-process --enable-webrtc-hw-h264-encoding --disable-client-side-phishing-detection --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --enable-pinch --num-raster-threads=2 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --content-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,35 53,34037,3553,34037,34037 --video-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,3553 ,34037,3553,34037,34037 --channel=520.1.1600423958336 MB
Microsoft Excel239 MB


Top Processes by Network Use:

ProcessSourceInputOutput
netbiosdApple5 MB3 KB
ShadowsocksXZhu Botao852 KB861 KB
mDNSResponderApple1 MB38 KB
apsdApple18 KB40 KB
ntpdApple6 KB7 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
bird (2)Apple31
DingTalk --nwjs --extension-process --enable-webrtc-hw-h264-encoding --disable-client-side-phishing-detection --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --enable-pinch --num-raster-threads=2 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --content-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,35 53,34037,3553,34037,34037 --video-image-texture-target=3553,3553,3553,3553,3553,34037,3553,3553,3553,3553 ,34037,3553,34037,34037 --channel=520.1.160042395823
clouddApple3
mdworker (8)Apple3
nwjs3


Virtual Memory Information:

Available RAM2.05 GB
Free RAM19 MB
Used RAM7.95 GB
Cached files2.03 GB
Swap Used12 MB


Clean up:

~/Library/LaunchAgents/com.iMobie.AnyTransiCloudDownload.plist

/Applications/AnyTrans.app/Contents/MacOS/AnyTransiCloudDownload.app/Contents/Ma cOS/AnyTransiCloudDownload

Executable not found


Diagnostics Information (past 7 days):

2018-02-27 14:03:43 iCloudPref.prefPane Crash

objc_msgSend selector name: accountID

2018-02-26 19:28:07 bird CPU

2018-02-26 19:13:18 VPN Plus.app Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSPlaceholderDictionary initWithObjects:forKeys:count:: attempt to insert nil object from objects2terminating with uncaught exception of type NSExceptionabort called


End of report

Feb 27, 2018 8:50 AM in response to VikiWoo

Very strange report


according to this site Bird is an iCloud process associated with iCloud Drive - Process 'Bird' in Activity Monitor | MacRumors Forums


There is lots in your report that I have never seen including 9 iPhone network connections - maybe others here will see more


You do have one nasty Malwear program installed - CleanMyMac3 - it is not needed and often causes major system problems by removing or modifying critical resources and if you are using Photos may destroy your Photos library - I strongly suggest getting rid of it and never installing any Macpaw project on your computer again


LN

Anybody Know How to Fix "Bird quit unexpectedly" Problem?

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