Marks on my phone from case
I put a case on my iPhone 7 product red and when I took off while later it left marks around the camera and around the phone that I can’t get off.
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi there, ptholli14!
Thanks for reaching out to the Apple Support Communities! That is a great question you have about cleaning your device and I am happy to help out! I would recommend checking out this article from Apple with the best steps for Cleaning your iPhone to try the Apple recommended steps and see if you are able to clean the device. If you have tried those steps and the marks repair, it would be best to Contact Support to speak directly with Apple for the best next steps.
Cheers!