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Question: My friend made a new apple id? Verification problem?!! HELP!!!

So my friend lives now here in Bangkok. So she made a new apple ID. They sent her the verification code, but now when she entered it, it says that her apple ID is locked for security reasons. I think she entered the code many times with incorrect code. So she clicked the iForgot link something so Apple sent a new code. She entered that and didn't work again. What she should do?? Should she make a new apple id again and try not to make enter the incorrect verification code? Or is there any other solution?


Thank you!! Please let us know asap!

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Feb 27, 2018 4:22 AM in response to krystal0905 In response to krystal0905

Your friend could try : If your Apple ID has been locked - Apple Support


If that doesn't she it she could try contacting Thai Support as they is where she is, and must therefore be using the Thai iTunes store : การติดต่อ - บริการช่วยเหลืออย่างเป็นทางการของ Apple

Feb 27, 2018 4:22 AM

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Question: My friend made a new apple id? Verification problem?!! HELP!!!