Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Beachballing

Hi, I am having trouble with a really slow computer now. Mac IMAC OS High Sierra 10.13.3. (Mid 2011). What can I do to fix? I have attached my etrecheck report. Any thoughts would be greatly appreciated. Thanks.


EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-26 17:02:42

Download EtreCheck from https://etrecheck.com

Runtime: 8:19

Performance: Below Average


Problem: Beachballing


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (27-inch, Mid 2011)

iMac Model: iMac12,2

1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core

24 RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 ok

BANK 1/DIMM0

4 GB DDR3 1333 ok

BANK 0/DIMM1

8 GB DDR3 1333 ok

BANK 1/DIMM1

8 GB DDR3 1333 ok


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440

iS220D 1680 x 1050 @ 60 Hz


Drives:

disk0 - ST1000DX001-1NS162 1.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - M****D (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD [Recovery] 650 MB


disk1 - My Book 1230 3.00 TB

External USB


disk2 - VIA Labs,Inc. USB3.0 SATA Bridge 500.11 GB

External USB 480 Mbit/s

disk2s1 - 500 (Journaled HFS+) 500.11 GB


Mounted Volumes:

disk0s2 - M****D 999.35 GB (296.55 GB free)

Journaled HFS+

Mount point: /


disk1s3 - Q*************r 3.00 TB (755.19 GB free)

Journaled HFS+

Mount point: /Volumes/Q*************r


disk2s1 - 500 500.11 GB (495.87 GB free)

Journaled HFS+

Mount point: /Volumes/500


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

One IPv4 address

Interface en8: iPad

Interface en7: iPhone 2

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en5: iPhone

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.98 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 6 days

System Load: 2.50 (1 min ago) 2.03 (5 min ago) 1.94 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist

Executable: /Library/PrivilegedHelperTools/com.bombich.ccc

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.atomicbird.macaroni.launchd.plist

Executable: /Library/PreferencePanes/Macaroni.prefPane/Contents/MacOS/MacaroniTool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.logmein.logmeinserver.plist

Executable: /Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/MacOS/LogMeIn

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67 bf63e4a9386b86.plist

Executable: /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Details: Close match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.extensis.FMCore.plist

Executable: /Applications/Suitcase Fusion 6.app/Contents/Resources/FMCore -standalone

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist

Executable: ~/Applications/Akamai/netsession_mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist

Executable: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.quark.quarkupdate.plist

Executable: /Library/PrivilegedHelperTools/com.quark.quarkupdate

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/LogMeIn/drivers

[Loaded] LogMeInSoundDriver.kext (4.1.4899)

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)

/Library/Extensions

[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.1 - SDK 10.12)

/System/Library/Extensions

[Loaded] LogitechHIDDevices.kext (3.3.0)

[Not Loaded] LogitechUnifying.kext (1.2.0-302)

[Not Loaded] AgfaUsbScanner.kext (1.0.0b1)

[Not Loaded] ssuddrv.kext (1.4.12 - SDK 10.6)

[Not Loaded] RBIOKitHelper.kext (1.8.0)

[Not Loaded] IRISPenDriver.kext (4.1.0)

[Not Loaded] RoxioBluRaySupport.kext (1.1.6)

[Not Loaded] WD1394_64_109HPDriver.kext (1.0.1 - SDK 10.9)

[Loaded] WDUSB_64_109HPDriver.kext (1.0.1 - SDK 10.9)

[Not Loaded] EpsonNet_PSUSBNotSeize.kext (1.0.0)

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (1.4.12 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (1.4.12 - SDK 10.6)

[Not Loaded] ssudmtp.kext (1.4.12 - SDK 10.5)

[Not Loaded] ssudserial.kext (1.4.12 - SDK 10.6)


Startup Items:

TimbuktuStartup Path: /Library/StartupItems/TimbuktuStartup


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 167 Apple tasks
[Running] 114 Apple tasks


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 166 Apple tasks
[Running] 129 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2015-03-22)
[Running] com.extensis.FMCore.plist (? b4a7c675 - installed 2016-02-13)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2015-08-10)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-23)
[Loaded] com.quark.quarkupdate.agent.plist (Quark - installed 2017-07-25)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-16)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.Logitech.Control Center.Daemon.plist (? 33c987bd - installed 2010-09-02)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2015-03-22)
[Loaded] com.oracle.java.Java-Updater.plist (? f8759aa1 - installed 2016-12-12)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-24)
[Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2015-03-22)


Launch Daemons:

[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Not Loaded] com.atomicbird.macaroni.launchd.plist (? 85b057e9 - installed 2015-07-28)
[Not Loaded] com.logmein.logmeinserver.plist (? 7a42728f - installed 2015-03-22)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-24)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-23)
[Loaded] com.bombich.ccc.plist (? 41245744 - installed 2012-12-28)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-22)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-24)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-27)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-05-09)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-12-13)
[Loaded] com.quark.QXPHelper.plist (Quark - installed 2017-04-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.quark.quarkupdate.plist (? b5d626e1 - installed 2013-11-18)
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.quark.quarkupdate.quhelper.plist (Quark - installed 2017-08-08)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-08-24)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2016-11-07)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Loaded] com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist (Adobe Systems, Inc. - installed 2015-09-24)
[Running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2017-09-05)
[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2016-09-22)
[Running] com.akamai.single-user-client.plist (? 0 - installed 2017-09-12)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67bf63e4a9386b86.plist (? 0 - installed 2011-09-14)
[Running] com.apple.SafariBookmarksSyncer.plist (? 0 - installed )
[Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-16)


User Login Items:

Macs Fan Control Application (Ilya Parniuk

(/Applications/Macs Fan Control.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-23)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewer: 18.011.20038 (installed 2018-02-23)

LogMeInSafari32: 1.0.935 (installed 2013-03-12)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2014-03-04)

iPhotoPhotocast: 7.0 (installed 2013-05-14)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-01-28)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

AdobeAAMDetect: 3.0.0.0 (installed 2015-08-10)

DivXBrowserPlugin: 2.0 (installed 2009-11-16)

MeetingJoinPlugin: Unknown (installed 2017-03-17)

LogMeIn: 1.0.935 (installed 2013-03-12)

Silverlight: 5.1.10411.0 (installed 2013-11-12)

npg: 1.0 (installed 2012-04-12)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-11-11)

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15)

SharePointBrowserPlugin: 14.7.7 (installed 2017-11-24)

JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-04-10)

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-04-03)


User Internet Plug-ins:

ZoomUsPlugIn: 3.5.47151.0412 (installed 2016-04-14)


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-12)

APC PowerChute Personal Edition (installed 2012-04-12)

Candelair (installed 2012-04-12)

Déjà Vu (installed 2012-04-12)

DivX (installed 2009-11-16)

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-03-29)

Java (installed 2017-04-10)

Logitech Control Center (installed 2012-04-12)

Macaroni (installed 2012-04-12)

Quark Update Preferences (installed 2017-07-25)


Time Machine:

Skip System Files: No

Mobile backups: Yes

Auto backup: Yes

Volumes being backed up:

M****D: Disk size: 999.35 GB - Disk used: 702.80 GB

Destinations:

Q*************r [Local] (Last used)

Total size: 3.00 TB

Total number of backups: 210

Oldest backup: 2014-04-08 19:37:53

Last backup: 2018-02-26 16:21:45


Top Processes by CPU:

Process (count)Source% of CPU
system_profiler (2)Apple72
trustd (5)Apple8
WindowServerApple7
iStat Menus StatusBjango Pty Ltd3
com.apple.WebKit.WebContent (2)Apple2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple1.44 GB
com.apple.WebKit.WebContent (3)Apple692 MB
Microsoft Outlook517 MB
mds_storesApple503 MB
mdworker (20)Apple437 MB


Top Processes by Network Use:

ProcessSourceInputOutput
com.apple.WebKit.NetworkingApple15 MB10 KB
mDNSResponderApple10 MB4 MB
netbiosdApple8 MB634 KB
apsdApple79 KB67 KB
CalendarAgentApple70 KB26 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
AddressBookSourceSyncApple7
iStat Menus StatusBjango Pty Ltd5
com.apple.WebKit.WebContent (3)Apple5
mdsApple5
WindowServerApple3


Virtual Memory Information:

Available RAM17.09 GB
Free RAM9.65 GB
Used RAM6.91 GB
Cached files7.44 GB
Swap Used6 MB


Software Installs (past 30 days):

NameVersionInstall Date
Fotor Photo Editor3.5.12018-02-02


Clean up:

~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSync Client

Executable not found


Diagnostics Information (past 7 days):

2018-02-26 16:44:00 LCCDaemon.app Crash

dyld: launch running initializersusrliblibSystem.B.dylib

2018-02-26 13:11:19 Microsoft Outlook.app CPU

2018-02-26 09:31:38 trustd Crash

2018-02-25 12:56:34 iStatMenusDaemon Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSPlaceholderArray initWithObjects:count:: attempt to insert nil object from objects0abort calledterminating with uncaught exception of type NSException

2018-02-22 11:47:15 Microsoft Word.app CPU

2018-02-22 11:28:20 Adobe Photoshop CS6.app CPU

2018-02-20 12:49:27 Photos.app Crash


End of report

Posted on Feb 27, 2018 7:06 AM

Reply
Question marked as Best reply

Posted on Feb 28, 2018 8:58 AM

You also might try quitting the fan control software that is in your user login items.


CleanMyMac3 Uninstall


Check for associated parts and pieces using these programs.


EasyFind – Spotlight Replacement



Find Any File

Similar questions

5 replies

Beachballing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.