Beachballing

Hi, I am having trouble with a really slow computer now. Mac IMAC OS High Sierra 10.13.3. (Mid 2011). What can I do to fix? I have attached my etrecheck report. Any thoughts would be greatly appreciated. Thanks.


EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-26 17:02:42

Download EtreCheck from https://etrecheck.com

Runtime: 8:19

Performance: Below Average


Problem: Beachballing


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (27-inch, Mid 2011)

iMac Model: iMac12,2

1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core

24 RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 ok

BANK 1/DIMM0

4 GB DDR3 1333 ok

BANK 0/DIMM1

8 GB DDR3 1333 ok

BANK 1/DIMM1

8 GB DDR3 1333 ok


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440

iS220D 1680 x 1050 @ 60 Hz


Drives:

disk0 - ST1000DX001-1NS162 1.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - M****D (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD [Recovery] 650 MB


disk1 - My Book 1230 3.00 TB

External USB


disk2 - VIA Labs,Inc. USB3.0 SATA Bridge 500.11 GB

External USB 480 Mbit/s

disk2s1 - 500 (Journaled HFS+) 500.11 GB


Mounted Volumes:

disk0s2 - M****D 999.35 GB (296.55 GB free)

Journaled HFS+

Mount point: /


disk1s3 - Q*************r 3.00 TB (755.19 GB free)

Journaled HFS+

Mount point: /Volumes/Q*************r


disk2s1 - 500 500.11 GB (495.87 GB free)

Journaled HFS+

Mount point: /Volumes/500


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

One IPv4 address

Interface en8: iPad

Interface en7: iPhone 2

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en5: iPhone

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.98 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 6 days

System Load: 2.50 (1 min ago) 2.03 (5 min ago) 1.94 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist

Executable: /Library/PrivilegedHelperTools/com.bombich.ccc

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.atomicbird.macaroni.launchd.plist

Executable: /Library/PreferencePanes/Macaroni.prefPane/Contents/MacOS/MacaroniTool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.logmein.logmeinserver.plist

Executable: /Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/MacOS/LogMeIn

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67 bf63e4a9386b86.plist

Executable: /Applications/Adobe Reader 8/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Details: Close match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.extensis.FMCore.plist

Executable: /Applications/Suitcase Fusion 6.app/Contents/Resources/FMCore -standalone

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist

Executable: ~/Applications/Akamai/netsession_mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist

Executable: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.quark.quarkupdate.plist

Executable: /Library/PrivilegedHelperTools/com.quark.quarkupdate

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/LogMeIn/drivers

[Loaded] LogMeInSoundDriver.kext (4.1.4899)

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)

/Library/Extensions

[Loaded] com.malwarebytes.mbam.rtprotection.kext (3.1 - SDK 10.12)

/System/Library/Extensions

[Loaded] LogitechHIDDevices.kext (3.3.0)

[Not Loaded] LogitechUnifying.kext (1.2.0-302)

[Not Loaded] AgfaUsbScanner.kext (1.0.0b1)

[Not Loaded] ssuddrv.kext (1.4.12 - SDK 10.6)

[Not Loaded] RBIOKitHelper.kext (1.8.0)

[Not Loaded] IRISPenDriver.kext (4.1.0)

[Not Loaded] RoxioBluRaySupport.kext (1.1.6)

[Not Loaded] WD1394_64_109HPDriver.kext (1.0.1 - SDK 10.9)

[Loaded] WDUSB_64_109HPDriver.kext (1.0.1 - SDK 10.9)

[Not Loaded] EpsonNet_PSUSBNotSeize.kext (1.0.0)

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (1.4.12 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (1.4.12 - SDK 10.6)

[Not Loaded] ssudmtp.kext (1.4.12 - SDK 10.5)

[Not Loaded] ssudserial.kext (1.4.12 - SDK 10.6)


Startup Items:

TimbuktuStartup Path: /Library/StartupItems/TimbuktuStartup


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 167 Apple tasks
[Running] 114 Apple tasks


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 166 Apple tasks
[Running] 129 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2015-03-22)
[Running] com.extensis.FMCore.plist (? b4a7c675 - installed 2016-02-13)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2015-08-10)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-23)
[Loaded] com.quark.quarkupdate.agent.plist (Quark - installed 2017-07-25)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-16)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-08-24)
[Not Loaded] com.Logitech.Control Center.Daemon.plist (? 33c987bd - installed 2010-09-02)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2015-03-22)
[Loaded] com.oracle.java.Java-Updater.plist (? f8759aa1 - installed 2016-12-12)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-24)
[Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2015-03-22)


Launch Daemons:

[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Not Loaded] com.atomicbird.macaroni.launchd.plist (? 85b057e9 - installed 2015-07-28)
[Not Loaded] com.logmein.logmeinserver.plist (? 7a42728f - installed 2015-03-22)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-24)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-23)
[Loaded] com.bombich.ccc.plist (? 41245744 - installed 2012-12-28)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-22)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-24)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-27)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-05-09)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-12-13)
[Loaded] com.quark.QXPHelper.plist (Quark - installed 2017-04-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.quark.quarkupdate.plist (? b5d626e1 - installed 2013-11-18)
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.quark.quarkupdate.quhelper.plist (Quark - installed 2017-08-08)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-08-24)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2016-11-07)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Loaded] com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist (Adobe Systems, Inc. - installed 2015-09-24)
[Running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2017-09-05)
[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2016-09-22)
[Running] com.akamai.single-user-client.plist (? 0 - installed 2017-09-12)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.adobe.ARM.32fc92aadecf45c6150edfbd059d518c174248ca67bf63e4a9386b86.plist (? 0 - installed 2011-09-14)
[Running] com.apple.SafariBookmarksSyncer.plist (? 0 - installed )
[Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-16)


User Login Items:

Macs Fan Control Application (Ilya Parniuk

(/Applications/Macs Fan Control.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-23)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewer: 18.011.20038 (installed 2018-02-23)

LogMeInSafari32: 1.0.935 (installed 2013-03-12)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2014-03-04)

iPhotoPhotocast: 7.0 (installed 2013-05-14)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-01-28)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

AdobeAAMDetect: 3.0.0.0 (installed 2015-08-10)

DivXBrowserPlugin: 2.0 (installed 2009-11-16)

MeetingJoinPlugin: Unknown (installed 2017-03-17)

LogMeIn: 1.0.935 (installed 2013-03-12)

Silverlight: 5.1.10411.0 (installed 2013-11-12)

npg: 1.0 (installed 2012-04-12)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-11-11)

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15)

SharePointBrowserPlugin: 14.7.7 (installed 2017-11-24)

JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-04-10)

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-04-03)


User Internet Plug-ins:

ZoomUsPlugIn: 3.5.47151.0412 (installed 2016-04-14)


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-12)

APC PowerChute Personal Edition (installed 2012-04-12)

Candelair (installed 2012-04-12)

Déjà Vu (installed 2012-04-12)

DivX (installed 2009-11-16)

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-03-29)

Java (installed 2017-04-10)

Logitech Control Center (installed 2012-04-12)

Macaroni (installed 2012-04-12)

Quark Update Preferences (installed 2017-07-25)


Time Machine:

Skip System Files: No

Mobile backups: Yes

Auto backup: Yes

Volumes being backed up:

M****D: Disk size: 999.35 GB - Disk used: 702.80 GB

Destinations:

Q*************r [Local] (Last used)

Total size: 3.00 TB

Total number of backups: 210

Oldest backup: 2014-04-08 19:37:53

Last backup: 2018-02-26 16:21:45


Top Processes by CPU:

Process (count)Source% of CPU
system_profiler (2)Apple72
trustd (5)Apple8
WindowServerApple7
iStat Menus StatusBjango Pty Ltd3
com.apple.WebKit.WebContent (2)Apple2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple1.44 GB
com.apple.WebKit.WebContent (3)Apple692 MB
Microsoft Outlook517 MB
mds_storesApple503 MB
mdworker (20)Apple437 MB


Top Processes by Network Use:

ProcessSourceInputOutput
com.apple.WebKit.NetworkingApple15 MB10 KB
mDNSResponderApple10 MB4 MB
netbiosdApple8 MB634 KB
apsdApple79 KB67 KB
CalendarAgentApple70 KB26 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
AddressBookSourceSyncApple7
iStat Menus StatusBjango Pty Ltd5
com.apple.WebKit.WebContent (3)Apple5
mdsApple5
WindowServerApple3


Virtual Memory Information:

Available RAM17.09 GB
Free RAM9.65 GB
Used RAM6.91 GB
Cached files7.44 GB
Swap Used6 MB


Software Installs (past 30 days):

NameVersionInstall Date
Fotor Photo Editor3.5.12018-02-02


Clean up:

~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSync Client

Executable not found


Diagnostics Information (past 7 days):

2018-02-26 16:44:00 LCCDaemon.app Crash

dyld: launch running initializersusrliblibSystem.B.dylib

2018-02-26 13:11:19 Microsoft Outlook.app CPU

2018-02-26 09:31:38 trustd Crash

2018-02-25 12:56:34 iStatMenusDaemon Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSPlaceholderArray initWithObjects:count:: attempt to insert nil object from objects0abort calledterminating with uncaught exception of type NSException

2018-02-22 11:47:15 Microsoft Word.app CPU

2018-02-22 11:28:20 Adobe Photoshop CS6.app CPU

2018-02-20 12:49:27 Photos.app Crash


End of report

Posted on Feb 27, 2018 7:06 AM

Reply

Similar questions

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Beachballing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.