macOS High Sierra freeze on iMac late 2009
For the last few months my wife 27" iMac with El Capitan is freezing using finder and random applications, mouse moving but the only way is to restart the computer as nothing responding.
I had that issue on my 27" 2010 iMac and after clean install of High Sierra, SSD and ram upgrade i didn't had any issues (it was two weeks ago). hoping it will solve my wife iMac freezing issues i have upgrade her computer to SSD
,did a fresh install to High Sierra and reset the SMC but the same freezing issues. the freezing is random but also when she use high demanding application scetchup and vector works. i have ssh runing htop and can see the CPU reaching full usage whit random application. i run EtreCheck it say the system is obsolete see attached report. at the moment it has 8GiG Ram the only thing i can think is to upgrade the ram to 16GiG (if this model supported ?)
Hope if anyone can help check the report and see if you can suggest a solution
Thank you
EtreCheck version: 4.0.4 (4A150)
Report generated: 2018-02-26 10:56:06
Download EtreCheck from https://etrecheck.com
Runtime: 2:44
Performance: Excellent
Problem:Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
Obsolete hardware - This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
iMac (27-inch, Late 2009) - Obsolete!
iMac Model: iMac10,1
1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 ok
BANK 1/DIMM0
2 GB DDR3 1067 ok
BANK 0/DIMM1
2 GB DDR3 1067 ok
BANK 1/DIMM1
2 GB DDR3 1067 ok
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
Drives:
disk0 - INTEL SSDSC2KW120H6 120.03 GB (Solid State - TRIM: No)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 119.82 GB
disk1s1 - I*******D (APFS) 119.82 GB 52.55 GB
disk1s2 - Preboot (APFS) [APFS Preboot] 119.82 GB 38 MB
disk1s3 - Recovery (APFS) [Recovery] 119.82 GB 1.01 GB
disk1s4 - VM (APFS) [APFS VM] 119.82 GB 20 KB
Mounted Volumes:
disk1s1 - I*******D 119.82 GB (66.10 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 119.82 GB (66.10 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en2: Bluetooth PAN
iCloud Quota: 9.83 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About an hour
System Load: 4.89 (1 min ago) 2.39 (5 min ago) 1.97 (15 min ago)
Security:
System | Status |
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.chaos_group.vrol.plist
Executable: /Applications/ChaosGroup/VRLService/OLS/vrol.bin
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.chaos_group.swrm.plist
Executable: /Applications/ChaosGroup/V-Ray/Swarm 1.4/swrm.bin
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 166 Apple tasks |
[Running] | 116 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 185 Apple tasks |
[Running] | 111 Apple tasks |
Launch Agents:
[Not Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-23) |
Launch Daemons:
[Running] | com.chaos_group.vrol.plist (? a5cd6389 - installed 2018-02-21) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-02-17) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) |
[Other] | com.chaos_group.swrm.plist (? 1f276ade - installed 2018-02-21) |
User Login Items:
Macs Fan Control Application (Ilya Parniuk
(/Applications/Macs Fan Control.app)
iTunesHelper Application (Apple, Inc. - installed 2018-02-18)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-23)
Flash Player: 28.0.0.161 (installed 2018-02-23)
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
PepperFlashPlayer: 28.0.0.161 (installed 2018-02-23)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-23)
3rd Party Preference Panes:
Flash Player (installed 2018-02-02)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
I*******D: Disk size: 119.82 GB - Disk used: 53.73 GB
Destinations:
T*********e [Network] (Last used)
Total size: 1.07 TB
Total number of backups: 23
Oldest backup: 2018-02-18 13:00:06
Last backup: 2018-02-26 10:06:18
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 64 |
trustd (4) | Apple | 22 |
WindowServer | Apple | 4 |
syslogd | Apple | 4 |
ocspd | Apple | 1 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 791 MB |
system_profiler (2) | Apple | 358 MB |
firefox | Mozilla Corporation | 346 MB |
mdworker (13) | Apple | 316 MB |
Apple | 179 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
kernel_task | Apple | 24 MB | 63 MB |
Apple | 21 MB | 83 KB | |
swrm.bin | 3 MB | 3 MB | |
mDNSResponder | Apple | 394 KB | 89 KB |
apsd | Apple | 19 KB | 31 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
MacsFanControl | Ilya Parniuk | 4 |
WindowServer | Apple | 3 |
vrol.bin | 0 | |
fseventsd | Apple | 0 |
mds | Apple | 0 |
Virtual Memory Information:
Available RAM | 4.07 GB |
Free RAM | 391 MB |
Used RAM | 3.93 GB |
Cached files | 3.69 GB |
Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-02-26 09:43:46 Safari.app Crash
2018-02-25 20:30:31 vrlservice.bin Crash
dyld: launch loading dependent libraries |
2018-02-23 00:33:15 Install Adobe Flash Player.app Crash
2018-02-22 23:02:45 xf-amcs6.app Crash
2018-02-22 16:16:23 SketchUp.app CPU
2018-02-22 11:15:29 findmydeviced Crash
2018-02-22 11:05:14 Firefox.app Crash
2018-02-22 09:13:37 Kernel Kernel Panic
3rd Party Kernel Extensions: None |
2018-02-20 12:45:10 PrintUITool Crash
objc_msgSend selector name: respondsToSelector: |
2018-02-20 12:15:20 Vectorworks 2018.app CPU
End of report
iMac, macOS High Sierra (10.13.3)