FCPX 10.4 on Sierra 10.12.6 beachball

I have perged preferences

emptied cache

FCPX 10.4 is totally wrecked - I cannot share (export) I cannot see the time line because it stops playing.

It takes an hour to export a 2:40 timeline. This is insane!

I cannot get it to work at all.

Do I need to update to High Sierra ? I hear people are having the exact issue with no resolution.

I have a saved version of fcpx 10.2.3

I have converted two of my libraries to 10.4 --

What a nightmare!

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-12 19:33:29

Download EtreCheck from https://etrecheck.com

Runtime: 2:25

Performance: Excellent

Problem: Beachballing

Description:

FCP 10.4 on 10.12.6 is beach balling

I cannot playback a timeline or share a file with ease

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (Retina 5K, 27-inch, Late 2014)

iMac Model: iMac15,1

1 4 GHz Intel Core i7 (i7-4790K) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Video Information:

AMD Radeon R9 M295X - VRAM: 4096 MB

iMac 5120 x 2880

Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 999.35 GB

disk2 - M*************K (Journaled HFS+) [Fusion Drive] 1.11 TB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 120.99 GB

disk2 - M*************K (Journaled HFS+) [Fusion Drive] 1.11 TB

disk1s3 - B*******X (Journaled HFS+) [Recovery] 134 MB

disk3 - Built In SDXC Reader 63.86 GB

Internal Secure Digital

disk4 - Pegasus R4 3.00 TB

External SAS

disk5 - Pegasus R4 3.00 TB

External SAS

Mounted Volumes:

disk2 - M*************K [Fusion Drive] 1.11 TB (596.66 GB free)

Journaled HFS+

Mount point: /

disk3s1 - L***X 63.83 GB (14.62 GB free)

ExFAT

Mount point: /Volumes/L***X

disk4s2 - V*******D 3.00 TB (141.44 GB free)

Journaled HFS+

Mount point: /Volumes/V*******D

disk5s2 - P*************s 3.00 TB (209.82 GB free)

Journaled HFS+

Mount point: /Volumes/P*************s

Network:

Interface en0: Ethernet

One IPv4 address

4 IPv6 addresses

Interface en6: 802.11ac WLAN Adapter

Interface en5: iPhone

Interface en1: Wi-Fi

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 634 MB available

System Software:

macOS Sierra 10.12.6 (16G1212)

Time since boot: Less than an hour

System Load: 2.82 (1 min ago) 2.18 (5 min ago) 2.02 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/Wlan.Software.plist

Executable: /Library/Application Support/WLAN/StatusBarApp.app/Contents/MacOS/StatusBarApp

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist

Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.daemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.emaild.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_emaild

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist

Executable: /Library/Application Support/Seagate/TBLoopDriveParams

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.NTFS.fsnotify.agent.plist

Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-so ftware.NTFS.fsnotify.agent.app/Contents/MacOS/com.paragon-software.NTFS.fsnotify .agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.bgasched.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_bgasched

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.BGPMain_R.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/promiseutil_bgpmain

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.diskmonitor.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/BackgroundDiskMonitor

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist

Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Kernel Extensions:

/Library/Extensions

[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.11)

[Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 14.2.288 - SDK 10.5)

[Not Loaded] SANLink-FC.kext (Promise Technology Mobile Apps, 2.0.4 - SDK 10.10)

[Loaded] SANLink2-FC.kext (Promise Technology Mobile Apps, 1.2.9 - SDK 10.10)

[Loaded] PromiseSTEX.kext (Promise Technology Mobile Apps, 5.2.10 - SDK 10.9)

[Not Loaded] Pegasus2R2ICON.kext (Promise Technology Mobile Apps, 1.0.7 - SDK 10.11)

[Not Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26999) - SDK 10.4)

/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26999) - SDK 10.4)

[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26999) - SDK 10.5)

[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26999) - SDK 10.4)

/System/Library/Extensions

[Not Loaded] LaCieScsiType00.kext (1.9.1 - SDK 10.5)

[Not Loaded] RtWlanU.kext (Realtek Semiconductor Corp, 1830.2.b10 - SDK 10.9)

[Not Loaded] RtWlanU1827.kext (Realtek Semiconductor Corp, 1827.4.b19 - SDK 10.9)

[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-1 - SDK 10.11)

Startup Items:

ciscod Path: /System/Library/StartupItems/ciscod

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

Promise Utility Application

(/Applications/Promise Utility.app)

SANLink Utility Application

(/Applications/SANLink Utility.app)

G-Technology Assistant Application (HGST, Inc.

(/Applications/G-Technology Assistant.app)

Flickr Uploadr Application (Yahoo/ Inc.

(/Applications/Flickr Uploadr.app)

mInstaller Application (Szymon Masiak

(/Applications/mInstaller.app)

CompressorHelper SMLoginItem (Mac App Store - installed 2018-02-09)

(/Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-10)

QuickTime Plugin: 7.7.3 (installed 2018-02-09)

Flash Player: 28.0.0.137 (installed 2018-01-10)

o1dbrowserplugin: 5.41.3.0 (installed 2017-02-03)

SharePointBrowserPlugin: 14.1.0 (installed 2015-07-24)

PepperFlashPlayer: 28.0.0.161 (installed 2018-03-05)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2015-10-05)

JavaAppletPlugin: 15.0.1 (installed 2015-07-23)

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)

WebEx64: 1.0 (installed 2014-01-16)

3rd Party Preference Panes:

Flash Player (installed 2018-02-01)

Paragon NTFS for Mac® (installed 2017-04-05)

Seagate Dashboard for Mac OSX (installed 2017-03-07)

WacomTablet (installed 2015-10-05)

Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

M*************K: Disk size: 1.11 TB - Disk used: 517.81 GB

Destinations:

T**************2 [Local] (Last used)

Total size: 0 B

Total number of backups: 0

Oldest backup:

Last backup:

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

/Applications/TeamViewer.app/Contents/MacOS/TeamViewer

Executable not found

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

/Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service

Executable not found

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

/Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop

Executable not found

Diagnostics Information (past 7 days):

2018-03-12 17:36:02 G-Technology Assistant.app Crash (once)

2018-03-12 17:22:14 Motion.app Hang (once)

2018-03-12 17:22:07 Final Cut Pro.app Hang (once)

2018-03-12 16:15:11 mds Crash (once)

End of report

Luise Sequeira1

Thank you for the prescription of action.

I will google the how-to "clone" and how-to "migrate user accounts" for the details.

My system was fine before the update to FCPX 10.4 but it doesn't hurt to clean house.

I WILL report back if it helps my woes.

I am still having dates beach ball during editing.

I have reinstalled Sierra after a backup and wiping the HD and restoring from the new download of Sierra.

Not sure what my next step should be.

I am still using 10.12.6

FCPX 10.4

I cannot play the timeline because it beach balls. It takes 20 minutes to export a 2 minute project. This is making me insane. After this project I have to get the system working.

I have my FCPXX library files on a thunderbolt RAID

The RAID external drives have been at this capacity for two years. I archive projects and libraries as I go. It has not caused beach balling on my project timelines. But who knows maybe the planets are in alignment for slowing down the drive. although, I am getting a warning on my Promise Pegasus utility

"Command times out on physical disk" when I export the 2:30minute project. It is taking nearly 20 minutes to "share" to my local HDD.

I am not sure I did the migration correctly since I had a hard time finding anything on google that made sense to me.

I am resigned to wiping out my account and all my files and starting over but I really don't want to do that.

--

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-20 15:07:20

Download EtreCheck from https://etrecheck.com

Runtime: 1:50

Performance: Excellent

Problem: Beachballing

Description:

FCPX 10.4 playing back the timeline I get a beachball and exporting is SLOW

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (Retina 5K, 27-inch, Late 2014)

iMac Model: iMac15,1

1 4 GHz Intel Core i7 (i7-4790K) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Video Information:

AMD Radeon R9 M295X - VRAM: 4096 MB

iMac 5120 x 2880

Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 120.99 GB

disk2 - 5*******D (Case-sensitive Journaled HFS+) [Fusion Drive] 1.11 TB

disk0s3 - B*******X (Journaled HFS+) [Recovery] 134 MB

disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 999.35 GB

disk2 - 5*******D (Case-sensitive Journaled HFS+) [Fusion Drive] 1.11 TB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk3 - Seagate BUP BL 4.00 TB

External USB 5 Gbit/s

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - K*************l (Journaled HFS+) 4.00 TB

disk4 - Pegasus R4 3.00 TB

External SAS

disk5 - Pegasus R4 3.00 TB

External SAS

Mounted Volumes:

disk2 - 5*******D [Fusion Drive] 1.11 TB (991.36 GB free)

Case-sensitive Journaled HFS+

Mount point: /

disk3s2 - K*************l 4.00 TB (2.79 TB free)

Journaled HFS+

Mount point: /Volumes/K*************l

disk4s2 - V*******D 3.00 TB (137.33 GB free)

Journaled HFS+

Mount point: /Volumes/V*******D

disk5s2 - P*************s 3.00 TB (209.82 GB free)

Journaled HFS+

Mount point: /Volumes/P*************s

Network:

Interface en0: Ethernet

One IPv4 address

4 IPv6 addresses

Interface en1: Wi-Fi

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 544 MB available

System Software:

macOS Sierra 10.12.6 (16G1212)

Time since boot: About 5 days

System Load: 2.97 (1 min ago) 2.03 (5 min ago) 1.82 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.promise.BGPMain_R.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/promiseutil_bgpmain

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.diskmonitor.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/BackgroundDiskMonitor

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.emaild.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_emaild

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.promise.bgasched.plist

Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_bgasched

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Kernel Extensions:

/Library/Extensions

[Loaded] PromiseSTEX.kext (Promise Technology Mobile Apps, 5.2.10 - SDK 10.9)

[Not Loaded] Pegasus2R2ICON.kext (Promise Technology Mobile Apps, 1.0.7 - SDK 10.11)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Login Items:

PromiseUtilityDaemon Application

(/Applications/Promise Utility.app/Contents/Resources/PromiseUtilityDaemon.app)

Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-03-15)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-03-15 17:49:02 Final Cut Pro.app Crash (once)

2018-03-15 17:13:59 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-03-15 17:09:11 com.apple.WebKit.WebContent Crash (once)

End of report

I have had success with the process.

I am not having the 8 minute boot up that was happening before the issue.

I think my RAID was causing some errors and slowing things up.

I replaced a HDD and then rebuilt my RAID.

My FCPX is working great and my iMac is booting fast.

Thanks for the suggestions. I was able to stumble through the process and have success. I dislike being my own IT, which is why I own an Apple.