Activation error while creating a pair with the iPhone

Hi.

Get an Activation error while creating a pair with the iPhone.

Activation Error

Activation request could not be completed. Press

the home button to try again. If the problem persists,

please contact customer care.

Apple watch Series 2 Nike Edition 42mm, iPhone 7 iOS 11.3.

Get the same error on the another same watches and with iPhone 6 iOS 11.2.6 the same thing happens.

Apple Watch Series 2, Other OS, iPhone 7 iOS 11.3

Posted on Mar 2, 2018 4:51 AM

Reply
29 replies

Apr 11, 2018 7:37 PM in response to michaelfromcherkasy

Similar issue for me.

I usually had my apple watch 2 (ios3.1) and my iphone 7 (ios10.1.1) working for more than a year.. no issues

I was going to sell it and I did:

1- Unpaired in the iphone using the apple watch app, no problem

2- Login appleid.apple.com and deleted the apple watch from my listed devices

3- I went to pair it to the new phone and just ask to Update the apple watch, and begins and then:

ACTIVATION ERROR

Activation request could not be completed. Press

the home button to try again. If the problem persists,

please contact customer care.

4- I tried then to pair it again with my iphone 7 (the one i used for a year) and nothing... it gave me two options:

.Restore backup or Setup as new apple watch; I tried both several times both and again:

ACTIVATION ERROR

Activation request could not be completed. Press

the home button to try again. If the problem persists,

please contact customer care

5- I went to next apple store and they made me update my iphone 7 to the ios11.3, then tried again to pair it and asked me now to Update the apple watch, and again the same ACTIVATION ERROR

6- I have already deleted the watch in 2- (appleid.apple.com) and confirm and the apple watch was not there...

7- Just in case went to icloud.com and in settings/ find iphone and found the apple watch!! that is weird, anyway I select Delete from account and i checked later again and is gone.

8- Restart my iphone 7 and also my apple watch.. same error; also tried the hard reset in the apple watch (pressing crown and button for 10 seconds) and same error trying to pair


I cant believe this happens.. really disappointed with this device.

Appreciate if someone gives me clue how to solve this

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Activation error while creating a pair with the iPhone

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